Simply Insurance Services LTD Reviews 

1,072
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 215 reviews, reviewers overwhelmingly had a great experience with this company. People consistently praise the staff for being helpful, professional, and friendly, often going above and beyond to assist. The service is frequently described as excellent, with customers appreciating the straightforward, easy, and efficient process for renewals and adjustments. Many also highlight the competitive pricing, with people often receiving great quotes and finding their premiums to be excellent value. Customers consistently report positive interactions, emphasizing the company's reliability and the peace of mind they gain from their services. Reviewers frequently express high satisfaction with the overall experience, often recommending the company to others for its dependable support and clear communication.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Customers had positive experiences with service, often highlighting the politeness, helpfulness, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the politeness,... See more

Price

Reviewers highlight positive aspects of price, with many customers consistently reporting competitive and... See more

Subscription

Clients share positive opinions on subscription renewals, often describing the process as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke with Gabrielle about my renewal and it was a smooth process. I’ve been with this company for 3 years now and it’s gone down considerably in price each year. When I phoned I was immediately ans... See more

Company replied

Rated 5 out of 5 stars

I’ve been with Simply Insurance for my motor trade policy for three years now… that’s three years they have been not just slightly, but considerably cheaper than the opposition; and a more complete po... See more

Rated 5 out of 5 stars

Renewing my motor trade insurance was really nice and easy with out any hassle I have been with them for 5 years plus now and I don’t wanna change them at all.Ian Brosan helped me with renewing today... See more

Company replied

Rated 5 out of 5 stars

Called today to renew my motor trade policy, spoke to Chris who ran through my requirements with me & got me a brilliant level of cover at a great price! Been using simply for years & can't fault them... See more


Company details

  1. Insurance Broker

Written by the company

Welcome To Simply Insurance. We Specialise In Motortrade, Fleet, Courier, Motorbike And Commercial Insurance And More.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,072)

208 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

…excellent service

Ian has looked sfter my insurance for years .. with a short break over covid .. more than happy with Ians service.. nice friendly demeanour ... if i have a query he looks into it & gets right back to me..

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Sam Sheed was a huge help

Sam Sheed was a huge help! He made the insurance process so easy and took the time to explain everything in a way I could understand. Super friendly, responsive, and genuinely cared about finding the right policy for me. Would definitely recommend him!

2 December 2025
Unprompted review
Rated 1 out of 5 stars

Unfortunately after cancelling my…

Unfortunately after cancelling my policy and selling my car its totally disgusting getting a refund never pay them the full policy amount, after contacting the insurance company I found out they refunded them weeks ago. Trust me if you dont pay them on time they cancel your policy. I wish I went with someone else. After an accident they never helped me.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

I recently renewed my car insurance…

I recently renewed my car insurance policy with PIB Insurance Brokers, and I had the pleasure of being assisted by Jack. From start to finish, Jack was exceptional. He was incredibly knowledgeable, patient, and genuinely committed to helping me find the right level of cover.

Jack took the time to explain everything clearly, answered all my questions, and made the entire process smooth and stress-free. His professionalism and friendly attitude made a huge difference, and I truly felt that he had my best interests in mind.

It’s rare to come across someone who delivers such high-quality service with both expertise and kindness. Jack is an asset to PIB Insurance Brokers, and I couldn’t be happier with the support he provided. I highly recommend him to anyone looking for excellent customer service and expert advice.

18 November 2025
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Edgar,

Thank you so much for your thoughtful and generous review.
We’re absolutely delighted to hear about your positive experience renewing your insurance with us, and especially that Jack was able to support you so well throughout the process.

We’re proud to have team members like Jack who go above and beyond to provide expert advice with genuine care.
Your feedback means a lot to us, and we’ll be sure to pass your kind words on to him.

Thanks again for choosing PIB Insurance Brokers—we’re here whenever you need us!

Warm regards,

Brooke

Rated 5 out of 5 stars

Great service



Great service

11 November 2025
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Oleg,

Thank you so much! We're really glad to hear that you had a great experience. If there's anything else we can help with, just let us know!

Warm Regards,

Brooke

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look