The company stored my stuff, as I would expect them to do. Nothing more, nothing less. The only irritating thing about the whole experience, as with everywhere now, was their blatant attempt to lull m... See more
Company replied
50 Willis Way, BH15 3SY Poole, GB
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The company stored my stuff, as I would expect them to do. Nothing more, nothing less. The only irritating thing about the whole experience, as with everywhere now, was their blatant attempt to lull m... See more
Company replied
The app access system has improved significantly as time has gone on. It is always promising when companies bother to improve their equipment. The staff are always working to keep the space clear,... See more
Very accessible location. Staff are always lovely. The reception and facilities are always spotless. I've had a unit here for a long time now
In this day it’s very hard to find decent customer service. However it’s a pleasant surprise to deal with the staff at Shurguard ( Poole ) any issues are dealt with expeditiously and profess... See more
Written by the company
Written by the company

50 Willis Way, BH15 3SY, Poole, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 48 hours
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Very helpful and answered all my question very quickly and friendly staff thank you poole team for helping and answering all my questions
Very helpful staff made the whole process a pleasure
Michelle' s customer service was outstanding. She was helpful, professional & very efficient. Would highly recommend. 10 out of 10. Thank you! 😊
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