The company stored my stuff, as I would expect them to do. Nothing more, nothing less. The only irritating thing about the whole experience, as with everywhere now, was their blatant attempt to lull m... See more
Company replied
50 Willis Way, BH15 3SY Poole, GB
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The company stored my stuff, as I would expect them to do. Nothing more, nothing less. The only irritating thing about the whole experience, as with everywhere now, was their blatant attempt to lull m... See more
Company replied
The app access system has improved significantly as time has gone on. It is always promising when companies bother to improve their equipment. The staff are always working to keep the space clear,... See more
Very accessible location. Staff are always lovely. The reception and facilities are always spotless. I've had a unit here for a long time now
In this day it’s very hard to find decent customer service. However it’s a pleasant surprise to deal with the staff at Shurguard ( Poole ) any issues are dealt with expeditiously and profess... See more
Written by the company
Written by the company

50 Willis Way, BH15 3SY, Poole, United Kingdom
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Replied to 99% of negative reviews
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Mich and Gina are extremely helpful and friendly. We've used storage here for a while now and had great help and advice when we wanted to move units and increase our storage. The convenience of the app for coming and going later in the evening is really helpful.
Easy to book and order online and all access details sent through very quickly. Great price too!
It was easy to book online and I received an email a day or so before with all the instructions to download and setup the app needed for entry. Very friendly and helpful staff who showed me around on arrival.
I am a delivery driver and used to deliver to this place over a year ago. I have returned recently to cover the area and I just want to say this has got to be one of the friendliest, welcoming and also helpful places I have been in poole. Have to mention Gina and Michelle, they most definitely couldn't be two better people and would like to thank them for the experience when visiting every time. Keep up the good work.
Visited Poole store today and met Gina. She was really very well informed, understood the needs of people planning to use storage facilities perfectly and explained everything involved thoroughly. Would highly recommend this store.
The app makes it so easy to access your storage. The site is secure and clean 👌
10/10 staff are incredibly friendly and the prices are so cheap for what you get and definitively worth your money if you need storage for carboot sales and for business storage definitively recommend it
Very nice and clean place and also good price
Very helpful staff
Gina was very friendly helpful and explained everything so clearly
Brilliant friendly staff easy to access
Michelle is very polite and helpful, goes beyond expectation. Definitely makes the process easy and enjoyable
Gina, at the Poole office went above and beyond to help get my storage unit set up. Making sure I was taken care of professionally from a warm welcome, access to the unit and easy loading. Happy to be back at the facility for a second time and enjoying top quality service again.
A very quick and efficient service.
My Storage unit was exactly righ and access to the site was so easy using their app. A great service and highly recommended.
Michelle was very helpful and explained everything from start to finish. Would thoroughly recommend Shurgard to anyone.
Well priced and good communication throughout.
Always clean, tidy and dry. No issues at all & can recommend
Very happy with Shurgard. Conveniently situated for me, seems to be very secure as access only on the app. The app is great too, tells me when the rent is due etc. Staff when I need them are very helpful.
This storage is very convenient, and the security is excellent. Instructions on website could be easier to follow but all resolved during office hours.
Excellent service from the very start. They made sure I had exactly what i had in mind. I have the confidence that all my items are in a very secure place. Very friendly telephone conversation to make sure I was settled in and to my satisfaction. 10/10 for service.
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