The company stored my stuff, as I would expect them to do. Nothing more, nothing less. The only irritating thing about the whole experience, as with everywhere now, was their blatant attempt to lull m... See more
Company replied
Location
Switch location50 Willis Way, BH15 3SY Poole, GB
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See what reviewers are saying
The app access system has improved significantly as time has gone on. It is always promising when companies bother to improve their equipment. The staff are always working to keep the space clear,... See more
Very accessible location. Staff are always lovely. The reception and facilities are always spotless. I've had a unit here for a long time now
In this day it’s very hard to find decent customer service. However it’s a pleasant surprise to deal with the staff at Shurguard ( Poole ) any issues are dealt with expeditiously and profess... See more
Company details
About Shurgard Self Storage - Poole
Written by the company
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
50 Willis Way, BH15 3SY, Poole, United Kingdom
4.9
Excellent
125 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
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Excellent service
Excellent service, clear and concise with all terms and conditions, would highly recommend. Gina was extremely helpful with out account so go and see her!
4 June 2026
Unprompted review
Excellent customer service
In this day it’s very hard to find decent customer service.
However it’s a pleasant surprise to deal with the staff at Shurguard ( Poole ) any issues are dealt with expeditiously and professionally
the staff are very friendly nothing is ever too much trouble
Thank you 🙏
Thoroughly recommend
4 June 2026
Unprompted review
Helpful staff
Helpful staff, freindly service, good app good access but mostly the people
22 May 2026
Unprompted review
Michelle was approachable and helpful…
Michelle was approachable and helpful making the process of booking a storage unit straightforward.
Great service
22 May 2026
Unprompted review
Gina was very helpful
Gina was very helpful in the poole branch. Very informative, friendly and smooth process. Easy access to storage and seems very relaxed and affordable.
15 May 2026
Unprompted review
Lovely customer service
I organised my locker online which was very straightforward and I have been very impressed with the lovely customer service from the staff in reception. Gina is delightful and very helpful :) thank you
6 May 2026
Unprompted review
Great Facility
Great facilities for what I need, app is easy to use and Michelle and Gina have been really friendly and helpful
29 April 2026
Unprompted review
Gina was very friendly and helpful
Gina was very friendly and helpful. Couldn’t recommend them enough.
20 April 2026
Unprompted review
Gina was very helpful and very helpful
Gina was very helpful and very polite. Overall experience 10/10
20 April 2026
Unprompted review
Michelle provided a great service
Michelle provided a great service. Will definitely use again
9 April 2026
Unprompted review
Stress free and professional from…
Stress free and professional from outset. No hard sell just clear and concise information. My main dealings were with Gina, but anyone that had dealings with were extremely helpful. First class customer service and highly
8 April 2026
Unprompted review
A warm welcome from Gina
A warm welcome from Gina, great facilities and great prices, Thanks 👍
31 March 2026
Unprompted review
Great Service
Access is simple and Gina has always been extremely helpful and efficient. Overall a great service.
5 March 2026
Unprompted review
5 STAR
I have had the absolute pleasure of renting a storage unit from Shurgard Poole, the team are always friendly and available to help with any issues that may occur. Special thanks to Gina for her patience, knowledge and assistance, always friendly and helpful.
13 March 2026
Unprompted review
Great service from Michelle and Gina
Great service from Michelle and Gina. They were really friendly and happy to help with my storage needs
10 March 2026
Unprompted review
The best self storage facility in…
The best self storage facility in Dorset. Michelle and Gina are lovely. Thank you
1 June 2025
Unprompted review
I cannot fault the services in Poole
I cannot fault the services in Poole - shout out to Gina and Michelle who go above and beyond to assist you - they are so friendly and helpful .
3 March 2026
Unprompted review
Michelle and Gina are always friendly…
Michelle and Gina are always friendly and helpful. Would recommend.
4 March 2026
Unprompted review
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