Shaping Lives Reviews 

157
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being supportive, helpful, and understanding, often highlighting their tutors for making the learning journey easier and more engaging. Many people appreciate the personalized guidance and encouragement, which significantly boosts their confidence and helps them overcome challenges. The service provided is frequently described as excellent, with reviewers noting the well-structured courses and informative workshops that create a comfortable and effective learning environment. Reviewers often feel that the company's approach makes the entire process smooth and stress-free, with tutors always available to answer questions and provide necessary support. However, some customers also noted initial communication issues at the beginning of their course, including unexpected tutor changes, though these were generally resolved positively with the new tutor providing excellent assistance.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, particularly highlighting their tutors'... See more

User experience

Customers consistently note positive experiences with user experience, with many feeling motivated and happy... See more

Customer service

People report positive experiences with customer service, highlighting the consistent, encouraging, and... See more

Service

Clients share positive opinions on service, with many expressing happiness with the support provided... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can not be more happy with my tutor Ruth D, she was amazing and helpful and always there to answer any questions and put me at ease, I can not thank her enough for all of her support right through... See more

Rated 5 out of 5 stars

I am currently working through my Level 3 Early Years Educator apprenticeship and I couldn’t recommend this programme enough! My tutor, Sophie Hampshire, has been nothing short of supportive, kind and... See more

Company replied

Rated 5 out of 5 stars

I’ve had such a fab experience with Shaping Lives! Kyra and Kiyana have been amazing throughout the onboarding of our apprentices — so friendly, supportive, and always happy to help with anything.... See more

Company replied

Rated 5 out of 5 stars

I've been working towards my Early Years Level 3 apprenticeship and i've found it a really good experience. Amy has been really helpful answering any questions i have or even doing 1:1 workshops with... See more

Company replied


Company details

  1. Apprenticeship Center
  2. Adult Education School
  3. Career and Education Provider
  4. Education Center
  5. Vocational School

About Shaping Lives

Written by the company

Shaping Lives Animation
About us Apprenticeships Get in touch

About Shaping Lives

Shaping Lives is a specialist provider of Early Years apprenticeships with over 20 years of experience in the sector. We are committed to delivering outstanding training and development programmes designed to support apprentices in building rewarding careers while ensuring exceptional outcomes for children aged 0-5.

Our approach is tailored to meet the unique needs of each apprentice and employer, providing personalised learning journeys that equip apprentices with the skills and knowledge they need to thrive in their roles. With a focus on quality and innovation, we’ve built a reputation as a trusted partner in Early Years education.

Whether you're an apprentice looking to start your journey in Early Years or an employer seeking to develop a skilled workforce, Shaping Lives is here to help you achieve your goals. Together, we are shaping the tomorrow of Early Years education, today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

157 reviews

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4.9

All reviews

(157)

70 reviews in the last 12 months

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Rated 5 out of 5 stars

My tutor is very supportive towards my…

My tutor is very supportive towards my learning and she ensures my work is done on time and to a high standard. If I need help with any work she will help me with no hesitation.

31 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Thank you for sharing your feedback! It’s fantastic to hear how supportive your tutor has been in helping you achieve high standards and stay on track with your work. We’re so pleased that her guidance and willingness to assist whenever needed have made a difference in your learning experience.

Your dedication, combined with such a supportive tutor, is a great recipe for success. Thank you again, and keep up the excellent work – we’re excited to see all that you accomplish!

Rated 5 out of 5 stars

Sharon Gladman has been amazing...

Sharon Gladman has been amazing with my learners. So patient and supportive, lots of positive reinforcement and feedback. So great at keeping learners motivated!

1 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Thank you for your wonderful feedback! We’re thrilled to hear how impactful Sharon’s support has been for your learners. Her patience, encouragement, and positive reinforcement truly create a motivating environment, and it’s fantastic to know that her efforts are making such a difference.

We’re grateful to have Sharon on our team, and we’ll be sure to pass along your kind words. Thank you again for sharing, and here’s to continued success and inspiration for all your learners!

Rated 5 out of 5 stars

Jackie Saunders

Absolutely brilliant couldn’t of asked for a better tutor always happy to help when I was unsure or stuck was always supportive with me as I had learning difficulties but was always so patient and guide me in the right direction. She was so on board and got me finished 3 months before I should of done passed my level three child care with flying colours

31 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Lisa. Congratulations from all the team at Shaping Lives on your apprenticeship completion, this is great news. We are so pleased to hear how positive your experience has been.

Rated 5 out of 5 stars

Jackie saunders- absolutely recommend…

Jackie saunders- absolutely recommend her!! the best tutor honestly! I had an excellent experience with my apprenticeship tutor. Jackie was incredibly knowledgeable and dedicated to helping me succeed.Jackies teaching style was engaging and tailored to my learning needs, which made complex topics much easier to understand. Jackie provided valuable feedback and support, encouraging me to develop my skills and confidence. I highly recommend jackie!

31 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Haajirah, we are delighted to hear how your skills and confidence has been boosted since studying for your apprenticeship. We are also pleased to hear such positive feedback for Jackie, thank you for sharing.

Rated 5 out of 5 stars

Jackie Saunders

My tutor Jackie has helped me in every stage of my apprenticeship. She ensures that I understand what to do and answers any questions I have.

31 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Sara. Thank you for taking the time to leave a review and we are so pleased to hear that Jackie is supporting you through your apprenticeship. We wish all the best on your learning journey.

Rated 5 out of 5 stars

Quality of teaching for her learners

Jackie Saunders has been supportive to her learners, she has extensive knowledge of what she is teaching and has been informative and approachable. She offers a consistent program of learning and has been invaluable in training our workforce.

31 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Tricia. Thank you for taking the time to leave feedback and for your positive words about your experience with Shaping Lives and Jackie. We are delighted to hear that your team have benefited from our training and we look forward to working with you moving forward.

Rated 5 out of 5 stars

my tutor is always supportive of me…

my tutor is always supportive of me when im always asking questions. She is patient will me and helps me when needed

31 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Tanya. Thank you for your feedback and we are delighted to hear what a positive experience you are having with Shaping Lives.

Rated 5 out of 5 stars

My tutor was very supportive

My tutor was very supportive! Thank you to Jackie. She was very helpful with my coursework.

31 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Hope. Thank you for taking the time to leave a review for Shaping Lives and your tutor Jackie. We wish you the best for your continued apprenticeship journey.

Rated 5 out of 5 stars

Sophie hampshire

I have been working with Sophie for nearly 2 years. We have created a trusting bond and I know she is there whenever I need her. She helps to make things clear and helps me understand exactly what I need to do. She is always so welcoming and caring and I’m glad she is my tutor. Couldn’t imagine working with someone else! Thank you Sophie ❤️

31 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Jessica. What lovely words and it is heart warming to hear what a strong bond you have built with you Personal Tutor Sophie during your apprenticeship journey. We thank you for taking the time to leave feedback.

Rated 5 out of 5 stars

Sophie Hampshire

My tutor Sophie Hampshire has been amazing, throughout my whole Level 3 qualification she has helped me and pushed me to be the best I can be, always been very supportive with all my work and as well as struggles at home! Always on the other side of the phone when I’m struggling to understand the work, without Sophie I wouldn’t of been able to complete my Level 3, thankyou Sophie!

31 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Thank you so much for sharing this heartfelt review! We’re delighted to hear how Sophie’s support has been a source of strength for you, both in your studies and during challenging times at home. Her dedication to helping you reach your full potential and always being there to guide you is truly inspiring.

It’s wonderful to know that Sophie’s encouragement and availability have made such a difference in helping you complete your Level 3 qualification. Congratulations on all your hard work, and thank you for sharing your journey with us! Wishing you all the best as you move forward!

Rated 5 out of 5 stars

Zoe Swinburn

I am currently nearing the end of my Level 3 childcare qualification with Zoe Swinburn as my tutor. She has been a great help with it all, giving me prompts when needed and being down to earth, supportive and sympathetic through challenging moments!! I am grateful to her and for all her help! Thanks Zoe!!

31 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Thank you for sharing your experience! We’re so pleased to hear how Zoe’s guidance and support have helped you on your Level 3 journey. Her ability to provide the right prompts and be there during challenging moments truly reflects her dedication to her learners’ success.

It’s wonderful to know that Zoe’s down-to-earth approach and understanding have made such a positive impact on your experience. Congratulations on all your hard work, and thank you for your kind words. We’re excited to see where your qualification takes you next!

Rated 5 out of 5 stars

We have been working with Paragon…

We have been working with Paragon Skills training for a while now and have always had a great relationship with them. The Tutor Zoe is very supportive and the communication is great. We have always had great pass results too.

31 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Thank you for your wonderful feedback! We’re thrilled to hear that your experience with Shaping Lives has been so positive and that Zoe’s support and open communication have made a difference. Strong relationships and great results are exactly what we aim for, and it’s fantastic to know that your learners have been successful with us.

We truly value our partnership with you and look forward to continuing to support your team’s development. Thank you again for sharing your experience, and here’s to more successes ahead!

Rated 5 out of 5 stars

Zoe Swinburn is my tutor and she has…

Zoe Swinburn is my tutor and she has been so supportive and explains everything so well to help me with my studying.
It’s been a long time since I’ve studied so it’s definitely and adjustment with me hectic life. However, Zoe has made the whole experience enjoyable

31 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Thank you for your kind words! We’re delighted to hear that Zoe’s clear explanations and support have made returning to study such a positive experience for you. Balancing studies with a busy life can be challenging, and it’s wonderful to know that Zoe’s guidance has made the journey smoother and even enjoyable.

We’re proud to have tutors like Zoe who make learning accessible and motivating. Thank you for sharing your experience, and keep up the fantastic work – you’re doing great!

Rated 5 out of 5 stars

Hannah Watkiss has been amazing during…

Hannah Watkiss has been amazing during my level 3 course. Hannah is always supportive and is always happy to talk through things with me to make sure I know what I’m doing next. I can always rely on Hannah.

30 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Thank you for your lovely feedback! We’re thrilled to hear how supportive Hannah has been throughout your Level 3 course. It’s fantastic to know that her willingness to discuss and clarify your next steps has made a significant difference in your learning experience.

Having a reliable tutor can make all the difference, and it sounds like Hannah is truly dedicated to your success. Thank you for taking the time to share your experience, and we wish you continued success as you progress in your studies!

Rated 5 out of 5 stars

Zoe Swinburn

My tutor has been so supportive, and kind throughout my apprenticeship. She is always there for me when i need some support, and is patient with any questions that i ask. I honestly don’t know what i would have done without my tutor, she has helped me complete my level 2 childcare qualification and i am currently still doing my level 3 qualification. Thank you for everything you have done for me Zoe Swinburn

30 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Thank you so much for your wonderful feedback! We’re delighted to hear about the supportive and kind experience you’ve had with Zoe throughout your apprenticeship. Her patience and willingness to help with any questions truly exemplify the dedication we strive for in our tutors.

It’s fantastic to know that she has played such a crucial role in helping you complete your Level 2 qualification and that you are continuing on to Level 3. Your success is a testament to your hard work, and we’re grateful to have Zoe as part of your journey. Thank you for sharing your experience, and best of luck as you continue your studies!

Rated 5 out of 5 stars

New starts

After a shaky start with my apprenticeship and problems with tutors I finally got the best Tutor, her name is Sarah Ashton. This lady gave me the most amazing help and guid d me on through to the end of my course and through my exams, all of which I have passed. Not only was she the best tutor, she has boosted my confidence in myself and my job and for that I will be forever grateful. I am now qualified and for a 56 year old taking on a new role at this career path this has been the experience of a lifetime. Thank you Sarah for having faith in me!!

30 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Julie. We are so pleased to hear about the impact that Sarah and Shaping Lives has had on your personal career path and career development. It is wonderful to hear how you have gained confidence in yourself and in your role as a childcare practitioner. Well done on your achievements and we wish you all the best.

Rated 5 out of 5 stars

Childcare level 3

I am currently working through my level 3 in childcare. I started in July 2024. Sophie Hampshire is my tutor and she has been so supportive and helpful I am so glad to have her as my tutor. Thank you Sophie!

30 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Rachel. Thank you for your review and we wish you all the best as you continue on your apprenticeship journey with Sophie and Shaping Lives.

Rated 5 out of 5 stars

Sophie Hampshire

Over the past two and a half years ago I have worked very close with assessor Sophie Hampshire and she is an absolute credit to the shaping lives team. Sophie has helped support numerous apprentices who have all been successful in completing their qualification and has formed a good partnership with our company. Sophie goes above and beyond with her students and always offers them in support whether this may directing them to workshops or explaining the task again. Sophie has fantastic knowledge and understands the pressure which settings hold to maintain ratios and is happy to arrange calls to suit us or even rearrange when necessary. We are so lucky to have Sophie as our settings dedicated assessor and we would highly recommend Sophie Hampshire!

30 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Jade. Thank you so much for taking the time to leave such a glowing review for Shaping Lives and for Sophie. We are over the moon to hear how positive your experience as an employer has been working with us and developing your apprentices. We look forward to continuing to work with you for many further years!

Rated 5 out of 5 stars

W ithout my tutor Hannah Watkiss i…

W ithout my tutor Hannah Watkiss i would be stuck, she is the most amazing tutor who always helps when im in need and always comes in with a smile on her face whenever i see her

im now around 50% the way through my level 3 qualification and its all because of her

Thanks Hannah Watkiss

30 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Wil. Well done for getting on with your apprenticeship and working so hard to achieve everything you have achieved to date. We look forward to supporting and working with you through the final modules and helping you to achieve your apprenticeship qualification.

Rated 5 out of 5 stars

I'm currently doing my Level 3…

I'm currently doing my Level 3 apprenticeship and Kerry LeMart has been really helpful and supportive, providing a positive experience so far

30 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Christina. Thank you for your review and positive feedback. It is great to have you on our apprenticeship programme and we look forward to working with you to completion.

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