Shaping Lives Reviews 

162
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being supportive, helpful, and understanding, often highlighting their tutors for making the learning journey easier and more engaging. Many people appreciate the personalized guidance and encouragement, which significantly boosts their confidence and helps them overcome challenges. The service provided is frequently described as excellent, with reviewers noting the well-structured courses and informative workshops that create a comfortable and effective learning environment. Reviewers often feel that the company's approach makes the entire process smooth and stress-free, with tutors always available to answer questions and provide necessary support. However, some customers also noted initial communication issues at the beginning of their course, including unexpected tutor changes, though these were generally resolved positively with the new tutor providing excellent assistance.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, particularly highlighting their tutors'... See more

User experience

Customers consistently note positive experiences with user experience, with many feeling motivated and happy... See more

Customer service

People report positive experiences with customer service, highlighting the consistent, encouraging, and... See more

Service

Clients share positive opinions on service, with many expressing happiness with the support provided... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can not be more happy with my tutor Ruth D, she was amazing and helpful and always there to answer any questions and put me at ease, I can not thank her enough for all of her support right through... See more

Rated 5 out of 5 stars

I am currently working through my Level 3 Early Years Educator apprenticeship and I couldn’t recommend this programme enough! My tutor, Sophie Hampshire, has been nothing short of supportive, kind and... See more

Company replied

Rated 5 out of 5 stars

I’ve had such a fab experience with Shaping Lives! Kyra and Kiyana have been amazing throughout the onboarding of our apprentices — so friendly, supportive, and always happy to help with anything.... See more

Company replied

Rated 5 out of 5 stars

I've been working towards my Early Years Level 3 apprenticeship and i've found it a really good experience. Amy has been really helpful answering any questions i have or even doing 1:1 workshops with... See more

Company replied


Company details

  1. Apprenticeship Center
  2. Adult Education School
  3. Career and Education Provider
  4. Education Center
  5. Vocational School

About Shaping Lives

Written by the company

Shaping Lives Animation
About us Apprenticeships Get in touch

About Shaping Lives

Shaping Lives is a specialist provider of Early Years apprenticeships with over 20 years of experience in the sector. We are committed to delivering outstanding training and development programmes designed to support apprentices in building rewarding careers while ensuring exceptional outcomes for children aged 0-5.

Our approach is tailored to meet the unique needs of each apprentice and employer, providing personalised learning journeys that equip apprentices with the skills and knowledge they need to thrive in their roles. With a focus on quality and innovation, we’ve built a reputation as a trusted partner in Early Years education.

Whether you're an apprentice looking to start your journey in Early Years or an employer seeking to develop a skilled workforce, Shaping Lives is here to help you achieve your goals. Together, we are shaping the tomorrow of Early Years education, today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

162 reviews

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4.9

All reviews

(162)

75 reviews in the last 12 months

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Rated 5 out of 5 stars

Childcare level 3

I am currently working through my level 3 in childcare. I started in July 2024. Sophie Hampshire is my tutor and she has been so supportive and helpful I am so glad to have her as my tutor. Thank you Sophie!

30 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Rachel. Thank you for your review and we wish you all the best as you continue on your apprenticeship journey with Sophie and Shaping Lives.

Rated 5 out of 5 stars

Sophie Hampshire

Over the past two and a half years ago I have worked very close with assessor Sophie Hampshire and she is an absolute credit to the shaping lives team. Sophie has helped support numerous apprentices who have all been successful in completing their qualification and has formed a good partnership with our company. Sophie goes above and beyond with her students and always offers them in support whether this may directing them to workshops or explaining the task again. Sophie has fantastic knowledge and understands the pressure which settings hold to maintain ratios and is happy to arrange calls to suit us or even rearrange when necessary. We are so lucky to have Sophie as our settings dedicated assessor and we would highly recommend Sophie Hampshire!

30 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Jade. Thank you so much for taking the time to leave such a glowing review for Shaping Lives and for Sophie. We are over the moon to hear how positive your experience as an employer has been working with us and developing your apprentices. We look forward to continuing to work with you for many further years!

Rated 5 out of 5 stars

W ithout my tutor Hannah Watkiss i…

W ithout my tutor Hannah Watkiss i would be stuck, she is the most amazing tutor who always helps when im in need and always comes in with a smile on her face whenever i see her

im now around 50% the way through my level 3 qualification and its all because of her

Thanks Hannah Watkiss

30 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Wil. Well done for getting on with your apprenticeship and working so hard to achieve everything you have achieved to date. We look forward to supporting and working with you through the final modules and helping you to achieve your apprenticeship qualification.

Rated 5 out of 5 stars

I'm currently doing my Level 3…

I'm currently doing my Level 3 apprenticeship and Kerry LeMart has been really helpful and supportive, providing a positive experience so far

30 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Christina. Thank you for your review and positive feedback. It is great to have you on our apprenticeship programme and we look forward to working with you to completion.

Rated 5 out of 5 stars

Level 3 apprenticeships

I felt so supported throughout my whole journey doing my apprenticeship and I couldn’t have asked for more. Sophie was able to help me whenever I needed it and was always very happy to. I couldn’t have gotten to the end without her!

30 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Lacey, thank you so much for your comments and we are delighted to hear that you have completed your apprenticeship with Shaping Lives. We wish you all the best for your childcare career.

Rated 5 out of 5 stars

My tutor kerry was amazing

My tutor kerry was amazing. Couldn't of done it without her. She was really helpful and always only a text or phone call away. She helped me understand what I needed to do and make it a very lovely experience. I throughly enjoyed my course because of kerry. Lovely lady when she came in to see me too always made me feel like I was doing great which helped me to keep working hard.

30 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Thank you so much for your lovely words and we are so pleased to hear how positive your apprenticeship experience with Shaping Lives has been. Well done to you for working hard and achieving your apprenticeship qualification.

Rated 5 out of 5 stars

Level 2 and 3...

My assessor Kerry Lemart has been absolutely fantastic throughout my level 2 and 3. She's super supportive and easy to talk to, I've probably not been the easiest student but she's persevered and pushed me to finish my goals.

30 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Well done Molly on achieving your Level 2 and Level 3 apprenticeship in childcare, this is a fantastic achievement. We thank you for taking the time to leave a review and wish you all the best for your career in Early Years.

Rated 5 out of 5 stars

my tutor kerry is very supportive

my tutor kerry is very supportive, always making sure i’m up to date and doing well. if im struggling she is there to phone or text and will give me the advice and tips i need. :)

30 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Molly. Thank you for your review and we are delighted to hear how supportive Kerry has been for your on your learning journey. We wish you all the best moving forward.

Rated 5 out of 5 stars

Grateful for my Tutor

I'm finishing my apprenticeship next year Level 3 qualification in Early year educator. English is not my first language
but I am so grateful for my amazing Tutor Kerry LeMart for all her support. Kerry goes above and beyond. She's very approachable,supportive and very professional. I am so thankful for all the support she's giving me through my apprenticeship journey.

30 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Wennie. Congratulations on the completion of your Level 3 childcare apprenticeship, this is such a great achievement. Thank you for your kind words about Shaping Lives and your tutor Kerry.

Rated 5 out of 5 stars

Sharon Gladman has been so supportive…

Sharon Gladman has been so supportive of all our learners.We will continue to use Paragon as this has taken some of the pressure of myself the manager. Two of our recent staff who passed there level 3 both got a distinction.

30 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Yvette. We are so pleased to hear that two of your team have achieved their apprenticeships and with a distinction! Fantastic! We look forward to continuing to work with you to develop your team through apprenticeships and look forward to many more distinctions in the future!

Rated 5 out of 5 stars

Fantastic Early Years Educator Apprenticeships

The company is professional & reliable.
We have always had a great relationship with our account manager Kyra Gannon, she goes out of her way to offer all the support she can. Understanding the processes around apprenticeships can be a minefield, but Kyra is always very knowledgeable & nothing is too much trouble, she is always happy to explain/help. Signing up apprentices is a straight forward process, and after enrolment the tutors have all been great for our staff, giving support & help, They are reliable, communicate well & work with myself as the employer so that our goals for the learner are shared.

30 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Sarah. Thank you for taking the time to leave such glowing feedback for Kyra and for the Shaping Lives team in general. We value the partnership we have with all our employers and it is a pleasure to hear how your team have developed through our training. We look forward to working with you long into the future.

Rated 5 out of 5 stars

Level 3 childcare

My assessor has been really helpful with helping me with my level 3 childcare. Everytime Iv messaged her she’s always got back to me and I’m now well ahead of my coursework so hopefully I’ll complete it before my set date. Shes easy to talk to.
Thank you Hannah Watkiss

30 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Sadie. We are so happy to hear that you are on track if not further ahead than expected with your apprenticeship work. We can't wait to hear your results. Thank you for taking the time to leave such a lovely comment and we will make sure to pass this on to Hannah. Good luck with the final stages of your apprenticeship.

Rated 5 out of 5 stars

Suzanne Hardy

I’m just finishing my Level 5 qualification and I don’t know how I would have got through it without Suzanne Hardy! She is a fantastic tutor - knowledgeable, kind, patient and supportive both personally and professionally! Suzanne goes above and beyond for her students and I feel so lucky she became my tutor and has supported me all the way through to the end! I can’t thank her enough!

29 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Rosie. A huge well done and congratulations from all of the team at Shaping Lives for your completion of your Level 5 apprenticeship, this is fantastic. Thank you as well for your positive feedback on Suzanne and Shaping Lives. We wish you all the best for your future career.

Rated 5 out of 5 stars

Level 5 with Suzanne Hardy

I have just finished my level 5 with Suzanne Hardy as my tutor. What can i say..Suzanne is knowledgeable, dedicated and extremely supportive as a tutor. She is there every single step of the way! She dedicates herself to her apprentices and i truly could not have achieved the grade i did without her. She is the definition of a tutor and she is without doubt the shining star of the company!

29 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Charlotte. Congratulations on the completion of your Level 5 apprenticeship, this is such a fantastic achievement. What incredible feedback for Suzanne, thank you. We will make sure that this is passed on to her.

Rated 5 out of 5 stars

Suzanne Hardy

Been doing my level 5 in childcare and almost finished I could not praise Suzanne my assessor enough she has been my rock all the way through.

29 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Elaine - we are so pleased to hear that you are close to completing your Level 5 apprenticeship in childcare with Shaping Lives and that Suzanne has been there to support you on your learning journey. Good luck with the last few stages of your course.

Rated 5 out of 5 stars

Sophie Hampshire is amazing with…

Sophie Hampshire is amazing with supporting me alongside my apprenticeship, she allows me to complete my work with great understanding and is always kind and friendly. I couldnt ask for a better tutor

29 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Emma. Thank you for taking the time to leave a review and for your very kind and positive words about Shaping Lives and Sophie. We wish you all the best for your apprenticeship and future childcare career.

Rated 5 out of 5 stars

Shaping lives is a fabulous way for all…

Shaping lives is a fabulous way for all apprentices to reach their full potential within childcare.
Their keen eye for treating each apprentice as a individual is important to help them do well.

29 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Emily. Thank you for your feedback on Shaping Lives, we do pride ourselves on ensuring each apprentice has a supported and productive learning journey and are delighted that this is echoed in your experience with us.

Rated 5 out of 5 stars

Sophie is a supportive tutor

We find Sophie Hampshire as our apprentices tutor really supportive. We would highly recommend the company for apprentices in Early Years. We have used the company for years and they meet the needs of all students.

29 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi. Thank you for your feedback on Shaping Lives and our childcare apprenticeship provision. We are delighted to hear that your experience with us has been so positive and we look forward to continuing to work with you for many more years.

Rated 5 out of 5 stars

Great company

This company is really good with helping you in achieving and completing your course and help aid you in getting a qualification. Sophie Hampshire has really helped me with my course, whilst supporting me in any way she can.

29 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Lauren, thank you so much for your feedback and taking the time to leave a review for Shaping Lives as Sophie.

Rated 5 out of 5 stars

Sophie Hampshire

Sophie has been brilliant in her partnership with us in supporting our apprentices to gain their knowledge and experience along the course of their apprenticeships. The courses are extremely detailed and relevant to the sector for our apprentices to gain hands on learning that relates to their coursework and studies supporting the learning on the job.

29 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Erin. Thank you so much for taking the time to leave a review for Sophie and for Shaping Lives. We are so pleased to hear how our apprenticeship programmes align to your needs, and that your apprentices are learning skills and knowledge they can apply to their roles.

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