Shaping Lives Reviews 

162
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being supportive, helpful, and understanding, often highlighting their tutors for making the learning journey easier and more engaging. Many people appreciate the personalized guidance and encouragement, which significantly boosts their confidence and helps them overcome challenges. The service provided is frequently described as excellent, with reviewers noting the well-structured courses and informative workshops that create a comfortable and effective learning environment. Reviewers often feel that the company's approach makes the entire process smooth and stress-free, with tutors always available to answer questions and provide necessary support. However, some customers also noted initial communication issues at the beginning of their course, including unexpected tutor changes, though these were generally resolved positively with the new tutor providing excellent assistance.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, particularly highlighting their tutors'... See more

User experience

Customers consistently note positive experiences with user experience, with many feeling motivated and happy... See more

Customer service

People report positive experiences with customer service, highlighting the consistent, encouraging, and... See more

Service

Clients share positive opinions on service, with many expressing happiness with the support provided... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can not be more happy with my tutor Ruth D, she was amazing and helpful and always there to answer any questions and put me at ease, I can not thank her enough for all of her support right through... See more

Rated 5 out of 5 stars

I am currently working through my Level 3 Early Years Educator apprenticeship and I couldn’t recommend this programme enough! My tutor, Sophie Hampshire, has been nothing short of supportive, kind and... See more

Company replied

Rated 5 out of 5 stars

I’ve had such a fab experience with Shaping Lives! Kyra and Kiyana have been amazing throughout the onboarding of our apprentices — so friendly, supportive, and always happy to help with anything.... See more

Company replied

Rated 5 out of 5 stars

I've been working towards my Early Years Level 3 apprenticeship and i've found it a really good experience. Amy has been really helpful answering any questions i have or even doing 1:1 workshops with... See more

Company replied


Company details

  1. Apprenticeship Center
  2. Adult Education School
  3. Career and Education Provider
  4. Education Center
  5. Vocational School

About Shaping Lives

Written by the company

Shaping Lives Animation
About us Apprenticeships Get in touch

About Shaping Lives

Shaping Lives is a specialist provider of Early Years apprenticeships with over 20 years of experience in the sector. We are committed to delivering outstanding training and development programmes designed to support apprentices in building rewarding careers while ensuring exceptional outcomes for children aged 0-5.

Our approach is tailored to meet the unique needs of each apprentice and employer, providing personalised learning journeys that equip apprentices with the skills and knowledge they need to thrive in their roles. With a focus on quality and innovation, we’ve built a reputation as a trusted partner in Early Years education.

Whether you're an apprentice looking to start your journey in Early Years or an employer seeking to develop a skilled workforce, Shaping Lives is here to help you achieve your goals. Together, we are shaping the tomorrow of Early Years education, today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

162 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(162)

75 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

support during apprenticeship!

this is a excellent company to have support from during your apprenticeship! My assessor Sharon was so reassuring & help me with my confidence at lot! she was always there to help and answer any questions i had! thank you!!

30 April 2025
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Nieve! 💚 Thank you for such a lovely review! We’re over the moon to hear how much Sharon’s support meant to you—she’s brilliant at helping learners grow in confidence. It’s amazing to see how far you’ve come, and we’re so proud to have been part of your journey. Keep shining—you’ve got a bright future ahead! 🌟

Rated 5 out of 5 stars

I have just completed my level 3

I have just completed my level 3, with distinction! It took me a while due to having a very difficult time getting through, firstly with a different company! My Tutor Sharon was very supportive and guided me through to my EOPA. I finally got there with Sharon's support 🙌

1 March 2025
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Massive congratulations on achieving your Level 3 with a distinction Kate – what an incredible accomplishment! 🎉 We're so proud of your perseverance, especially after a challenging start elsewhere. It's wonderful to hear how Sharon's support helped guide you through to the finish line. She’ll be over the moon to know she made such a difference. Wishing you all the best in your next chapter – you’ve absolutely earned it!

Rated 5 out of 5 stars

I did my Level 3 Childcare…

I did my Level 3 Childcare qualification with Shaping Lives! I was supported by Sharon constantly and had access to contacting her easily. She was able to really help me and answer anything at all to aid me to pass my course. Couldn’t be more grateful to her and shaping lives for helping me with this course 😃

28 March 2025
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Mee! 🎉 Huge congratulations on completing your Level 3 Childcare qualification – what an amazing achievement! It’s wonderful to hear how much your personal tutor’s support helped you along the way.

We’re so proud to have been part of your journey and can’t wait to see the impact you’ll make in Early Years. Keep shining – you’re shaping little lives and your own! 🌟

Rated 5 out of 5 stars

Finishing my second qualification! Thank you Zoe!!

I have just finished my level 3 childcare qualification!! I completed my level 2 with the same company and I couldn’t be happier with my whole experience. I was very lucky to have the wonderful Zoe as my teacher for both qualifications. Zoe is truly an amazing teacher. She always made sure I was okay and gave me any support she could provide. My whole experience has been filled with fun laughter and learning. I suffer with dyslexia and never thought I would be able to complete a qualification let alone 2. I couldn’t have done this without the amazing team and specially Zoe who truly always went above and beyond. I would highly recommend!! Thank you too everyone!!!

27 February 2025
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Wow, Lp, huge congratulations on completing your Level 3 qualification! 🎉👏 We’re absolutely thrilled to hear how much you’ve enjoyed your journey with us—and twice over!

💪✨ Learning should always be filled with fun, laughter, and growth, and we’re so proud to have been part of your journey. Wishing you all the best for the future—keep shaping lives! 🌟

Rated 5 out of 5 stars

Corrine and San are fantastic support…

Corrine and Sam are fantastic support while completing my level 5. Always available to provide extra support when needed. Lots of knowledge provided and regular check ins to ensure I am meeting deadlines and have the wealth of knowledge needed to achieve the best results from the course.

24 January 2025
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Thank you for your wonderful feedback, Jessica! 🌟 It’s fantastic to hear how much our team's support has meant to you during your Level 5 apprenticeship. Their dedication, knowledge, and regular check-ins are exactly what we aim for to help learners achieve their best results. Congratulations on your progress so far—we’re excited to see all that you’ll accomplish!

Rated 5 out of 5 stars

Highly Recommend

We, as a nursery, are extremely happy with the service provided by Shaping Lives for our Early Years apprenticeships. From the outset, their communication has been outstanding, always clear and timely. They are incredibly proactive and consistently go above and beyond to ensure both apprentices and management are fully supported.

Shaping Lives has fostered excellent relationships with both our management teams and the apprentices themselves. Their approach is professional, personable, and tailored to the specific needs of each individual, ensuring a positive and productive learning experience.

Our overall experience with them has been very positive, and we are excited to continue working together as we move forward. We highly recommend Shaping Lives to any early years setting looking for a reliable, supportive, and effective apprenticeship training provider.

23 January 2025
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Thank you so much for your glowing feedback, Donna! 🌟 We’re delighted to hear how happy you are with the service provided by Shaping Lives. Building strong, supportive relationships with both apprentices and management is at the heart of what we do, and it’s fantastic to know that our proactive and tailored approach has made a positive impact on your nursery.

We’re thrilled to continue working with you and your team, supporting your apprentices and helping your setting thrive. Thank you for your kind recommendation—it means so much to us! 😊👏

Rated 5 out of 5 stars

Sharon was my tutor with paragon and…

Sharon was my tutor with paragon and all I can say is she is absolutely amazing. It’s was definitely a bumpy ride with a few hurdles along the way but Sharon had my back through it all. I can’t fault the help and support that Sharon gave me, no question was ever too stupid and always got listened to. I’ve had an amazing experience with paragon all thanks to Sharon. Thank you so much again, will always be so grateful!

17 January 2025
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Thank you for sharing your amazing experience, Abbie! 🌟 We’re so pleased to hear how much our team’s support meant to you throughout your apprenticeship journey. Congratulations on all your hard work, and thank you for choosing Shaping Lives —your gratitude means the world to us! 😊👏

Rated 5 out of 5 stars

Bumpy Start

My initial experience was completely disorganised and chaotic, and I fell quite far behind in my studies due to my tutor not explaining things or setting me work to do. I was given a new tutor, Sarah Ashton, and she turned my whole experience around. We were setting targets, I had focus, and she got me back on track. I would not have passed had it not been for her and I am truly grateful.

30 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Jenni, thank you for sharing your honest and inspiring journey. 🌟 Despite the rocky start, your perseverance and your tutor’s guidance led you to success—what an amazing achievement! 🎓💪 We’re so proud of what you’ve accomplished and grateful to have tutors like them who truly care about their learners. Here’s to your continued success in the future!

Rated 5 out of 5 stars

Hannah at paragon skills was incredible…

Hannah Watkiss at paragon skills has always been an amazing tutor to me and is incredibly kind and helpful. Hannah is so quick to reassure me and talk me through everything (as I am easy to be overwhelmed or over complicate something). I cannot express how much I have learnt, because of Hannah and how I have become the best versions of myself as she wasn’t just my tutor she was also someone I could speak to when in need, and I will always appreciate her! I am so grateful to have her as my Level 2 & 3 tutor and will miss her.

17 December 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Zoe, thank you for such a touching and heartfelt review! 🌟 It’s clear how much of a positive impact your personal tutor has had on your journey. 🙌 It’s wonderful to hear how they’ve helped you grow not just academically but personally, too. 🌱✨

We’re so proud of all you’ve accomplished and wish you every success in your next chapter—though we know you’ll miss them, your tutor’s guidance will always stay with you!

Rated 5 out of 5 stars

Corinne has been the best tutor ever to…

Corinne has been the best tutor ever to have completed my level 3 with, I can’t thank her enough for her time helping when I need it and just truly being a nice kind person to talk to, wouldn’t of been able to get through it with out her and grateful to have had her. THANK YOU CORINNE ❤️

5 December 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Thank you for your kind words, Reagan! It’s truly heartwarming to hear how much of a positive impact your personal tutor has had on your learning journey. Having a supportive and understanding tutor can make all the difference, and it’s clear their kindness, guidance, and encouragement have been a huge part of your success.

Congratulations on completing your Level 3 qualification—you’ve achieved something incredible!

Rated 5 out of 5 stars

About my tutor

Got a fantastic tutor who is very supportive and understanding. Kerry has set me suitable amounts of work and organised some good deadlines for me as a learner to work towards with less stress as possible. I always have valuable feedback with my work.

25 November 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Thank you for your lovely review, Tom! 🌟

It’s wonderful to hear how supportive and understanding your personal tutor has been in guiding you through your learning journey. Setting realistic deadlines and providing valuable feedback are such important aspects of a positive learning experience, and it’s great to see how they’ve helped you work with less stress and more confidence. 🙌

Congratulations on your progress so far—keep up the amazing work! 🚀✨ Wishing you continued success in all that you do!

Rated 5 out of 5 stars

I'm currently doing my level 3 with my…

I'm currently doing my level 3 with my tutor corrine I would highly recommend this lady as she has help me so so much within my course due to me being dyslexic helping to work with my strengths of discussion and not as much hand work. Would of got were I am now if not for her xx

18 November 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Jade, thank you for sharing your incredible journey! 🌟 It’s amazing to hear how supportive and understanding your personal tutor has been, especially in helping you work with your strengths and find a learning style that suits you. 🙌 Your perseverance and progress are truly inspiring!

Congratulations on how far you’ve come—wishing you every success as you continue your Level 3 course! 🚀✨ Keep going—you’re doing brilliantly!

Rated 5 out of 5 stars

Level 3 apprenticeship with Sophie Hampshire

I am nearing toward the end of my level 3 apprenticeship now, and i can’t thank Sophie Hampshire enough for her continuous support and positivity. There has never been a question to stupid or worry to small that she hasn’t supported me with! I honestly couldn’t have got this far along in my course without her. If in the future I am considering to pursue further development in my carer there would be no hesitation to have Sophie as my tutor again <3

14 November 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Deryn, congratulations on nearing the finish line of your Level 3 Apprenticeship! 🌟 It’s heartwarming to hear how your personal tutor has been such a pillar of support and positivity throughout your journey. 🙌 No question too small and no worry too big—what a fantastic testament to their dedication!

Your kind words about considering further development are so inspiring. Wishing you every success in the rest of your apprenticeship and your future career! 🚀✨ Keep shining—you’re doing amazing!

Rated 5 out of 5 stars

Highly recommend! Thank you Zoe!

Highly recommend! My personal tutor is called Zoe and she is so lovely, she is always super helpful and positive. She provides clear advice and explanations. Thank you Zoe!

14 November 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Thank you for such a glowing review! 🌟 It’s fantastic to hear how helpful, positive, and supportive your personal tutor has been. 🙌

Thank you for sharing your experience—wishing you all the best as you continue to excel in your journey! 🚀✨ Keep up the amazing work!

Rated 5 out of 5 stars

Level 2 Apprenticeship

I have recently completed my Level 2 Childcare Apprenticeship with Corinne Watts as my personal tutor. Over the past year she has been the most supportive, kind and helpful tutor ever and I cannot thank her enough for all her help! :)

10 November 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Maha, congratulations on completing your Level 2 Childcare Apprenticeship! 🌟 It’s fantastic to hear how supportive, kind, and helpful your personal tutor has been throughout your journey. 🙌 Their dedication clearly made a huge impact, and it’s wonderful to see how much you appreciated their guidance.

Thank you for sharing your experience—here’s to an exciting future in childcare! 🚀✨ You should be so proud of what you’ve achieved!

Rated 5 out of 5 stars

My tutor is Zow Swinburn

Zoe has been great and supportive with me. She is very approachable and understanding. Zoe is also quick with her responding when I have asked a question.

7 November 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Natalie, thank you for sharing such kind words! 🌟 It’s wonderful to hear how supportive and approachable your personal tutor has been throughout your journey. 🙌 Their quick responses and understanding nature clearly make a big difference in your experience.

Rated 5 out of 5 stars

Amazing Experience

I have worked with many training providers over my 30 years in childcare and I can honestly say this is one of the most helpful and outstanding providers I have worked with. The team are so helpful and will answer any questions I have swiftly. The planning for the students means they keep on top of their learning and get the support and help they need during their busy working lives. I cannot recommend them enough and I have had the pleasure of working directly with Zoe who continues to support us as a setting.

7 November 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Glenda, thank you for such an incredible review! 🌟 With 30 years of experience in childcare, your words mean so much. 🙌 It’s amazing to hear how helpful and responsive our team has been, ensuring learners stay on track while receiving the support they need to balance their busy lives.

We’re so glad to have had the opportunity to work with you and your setting, and we’re thrilled to hear about the positive impact your personal tutor has had. Thank you for your recommendation—it truly means the world! 🚀✨ Here’s to many more successful collaborations!

Rated 5 out of 5 stars

I am currently studying my L3 Childcare…

I am currently studying my L3 Childcare and I want to say my tutor has been excellent, she’s quick to respond and has helped me with my confidence, has supported me through challenges I have faced during my course.

7 November 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

It’s fantastic to hear about your positive experience with your personal tutor during your Level 3 Childcare studies! 🌟 Their quick responses, encouragement, and unwavering support through challenges clearly make a big impact on your journey. 🙌

Thank you for sharing your story—it’s inspiring to see how your confidence has grown. Wishing you all the best as you continue to excel in your course! 🚀✨

Rated 5 out of 5 stars

Sophie is an excellent tutor she is…

Sophie is an excellent tutor she is very helpful and always there for advise on my work. She has been very welcoming to the apprenticeship and is very encouraging she gives the reassurance I need as I’m a anxious person thank you Sophie

6 November 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Thank you for sharing such lovely feedback! 🌟 It’s wonderful to hear how supportive and encouraging your personal tutor has been, helping you feel welcomed and reassured throughout your apprenticeship. 🙌 Their guidance and understanding clearly make a huge difference, especially when tackling challenges.

Rated 5 out of 5 stars

I’ve just finished my Level 3 early…

I’ve just finished my Level 3 early years educator and would not have been able to do it without my college tutor who not only believe in me but helped me believe in myself. I am beyond grateful and really appreciate the help. Highly recommend x

6 November 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Eleanor, congratulations on completing your Level 3 Early Years Educator! 🌟 What an amazing achievement! 🙌 It’s so inspiring to hear how your personal tutor believed in you and helped you find confidence in yourself—it sounds like their support made a world of difference.

Thank you for sharing your journey, and we’re so excited for all the incredible things ahead in your childcare career! 🚀✨

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look