Selkiehaircare Reviews 

177
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 91 reviews, reviewers overwhelmingly had a great experience with this company. People genuinely love how soft, shiny, and healthy their hair feels after regularly using these innovative, eco-friendly products that significantly reduce plastic waste. Consumers frequently mention the helpful customer service and how easy it is to manage subscriptions or mix the formulas at home. Some reviewers were not happy with the overall formula, mentioning that it left their hair feeling dry, brittle, or difficult to brush out. A few customers also noted that the shampoo does not lather properly, meaning they had to use a large amount of product per wash.

What people talk about most

Product

Customers had positive experiences with product, often highlighting the eco-friendly powder-to-liquid concept... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the shampoo and conditioner... See more

User experience

People report positive experiences with user experience, noting that ordering, mixing the powder with water,... See more

Customer service

Consumers find customer service to be exceptionally delightful, frequently praising the prompt, helpful, and... See more

Value for money

Reviewers express general satisfaction regarding the value for money, noting that the product is well worth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience from selkie hair products. Refills arrive quickly after ordering and well packaged.The shampoo is suiting my menopausal hair and I am able to go alot longer inbetween washes. I think... See more

Rated 5 out of 5 stars

Purchased the starter kit and I'm loving how my hair feels and looks. Both the shampoo and conditioner are really helping my damaged hair (blonde and brittle). I'm also so impressed with the brand and... See more

Rated 5 out of 5 stars

I love that I dont through away shampoo or conditioner bottles anymore, and also than the environmental impact of transport is minimised as its sent as a power. The smell is really good, its cruelty f... See more

Rated 5 out of 5 stars

Customer service is always really helpful and quick to reply. The shampoo & conditioner make my hair feel amazing and as someone with wavy/frizzy hair it makes it feel much smoother and straighter in... See more



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

177 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(177)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love the idea and ordered straight…

Love the idea and ordered straight away! I have been looking for a sustainable alternative to my usual shampoo and conditioner but did not want to compromise on quality. I am loving the products so far - it is easy to mix up and gives just as good (if not better!) results as my salon hair care at a fraction of the price. Will be using the subscription going forward!

16 December 2023
Unprompted review
Selkiehaircare logo

Reply from Selkiehaircare

Thank so much for this feedback Sarah! We're so pleased that Selkie is providing these results for you, and saving you money! ☺️

Rated 5 out of 5 stars

Amazing products

Amazing products, something I’ve never tried before, but it made my hair feel so clean, shiny and healthy. Really great concept, totally recommend !!

23 December 2023
Unprompted review
Rated 5 out of 5 stars

GAME CHANGING PRODUCT & BUSINESS

I am genuinely so impressed with this business. Not only is the customer service amazing, but the product itself is unlike anything I have ever tried before. My hair feels more luscious than ever, and it’s amazing to know that I am removing single use shampoo and conditioner bottles from my routine. It’s such a simple switch and the results are truly impressive. Customer for life!!

22 December 2023
Unprompted review

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