Selkiehaircare Reviews 

175
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 91 reviews, reviewers overwhelmingly had a great experience with this company. People genuinely love how soft, shiny, and healthy their hair feels after regularly using these innovative, eco-friendly products that significantly reduce plastic waste. Consumers frequently mention the helpful customer service and how easy it is to manage subscriptions or mix the formulas at home. Some reviewers were not happy with the overall formula, mentioning that it left their hair feeling dry, brittle, or difficult to brush out. A few customers also noted that the shampoo does not lather properly, meaning they had to use a large amount of product per wash.

What people talk about most

Product

Customers had positive experiences with product, often highlighting the eco-friendly powder-to-liquid concept... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the shampoo and conditioner... See more

User experience

People report positive experiences with user experience, noting that ordering, mixing the powder with water,... See more

Customer service

Consumers find customer service to be exceptionally delightful, frequently praising the prompt, helpful, and... See more

Value for money

Reviewers express general satisfaction regarding the value for money, noting that the product is well worth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience from selkie hair products. Refills arrive quickly after ordering and well packaged.The shampoo is suiting my menopausal hair and I am able to go alot longer inbetween washes. I think... See more

Rated 5 out of 5 stars

Purchased the starter kit and I'm loving how my hair feels and looks. Both the shampoo and conditioner are really helping my damaged hair (blonde and brittle). I'm also so impressed with the brand and... See more

Rated 5 out of 5 stars

I love that I dont through away shampoo or conditioner bottles anymore, and also than the environmental impact of transport is minimised as its sent as a power. The smell is really good, its cruelty f... See more

Rated 5 out of 5 stars

Customer service is always really helpful and quick to reply. The shampoo & conditioner make my hair feel amazing and as someone with wavy/frizzy hair it makes it feel much smoother and straighter in... See more



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

175 reviews

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This company invites their customers to review, whether positive or negative

Replied to 27% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(175)

88 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended!

I’ve been using these products for a few weeks now, and honestly, they’ve been great. I wanted to try something new - mainly to cut down on single-use plastic - but shampoo bars have never worked for me. Selkie’s been such a nice surprise. Super easy to mix, and my hair’s never felt softer or been easier to manage. Highly recommended!

20 May 2025
Unprompted review
Rated 5 out of 5 stars

Scalp condition cleared!

Following a stroke, my husband is on numerous meds which affect his skin, particularly his scalp. After years of trying other products, Selkie has been a godsend, it is the only shampoo that clears his scalp condition and with regular use keeps it away. Thank you SELKIE, amazing.

6 May 2024
Unprompted review
Rated 2 out of 5 stars

Sadly disappointed

I really wanted to love this product as I love the concept but unfortunately it’s left my hair limp and lifeless and needing washing twice as much 😩 I’ve used a whole bottle of shampoo to give it time for my hair to get used to it but it’s not improved. The shampoo doesn’t foam up very much so l, even with 2 lots, it doesn’t feel like I’m getting it all through my hair. Really disappointed. I hope they work to improve it as the values of this company are amazing.

6 April 2025
Unprompted review
Rated 5 out of 5 stars

The trials and tribulations of hair care…

So I've been asked to leave my review/experience here after what I wrote on an Instagram comment. Honestly I'm happy to do so because as woman with weird hair (blow-dry-able, straightenable, but naturally very curly), hair care has not only become a minefield, but also an expensive journey. Let me explain...

So I'm a woman of some maturity, salt and pepper hair with defined silver/white areas, but chosen dip dyed purple, just because... I'm of mixed race, so while my hair can handle heat, although doesn't love it, it's best work is achieved with any "curly girl" method. (Arduous, laborious, and often frustrating).

On my journey I've discovered a whole host of regimes and products that tend to require a system. Namely shampoo, conditioner, creme, gel, spray, blah blah, blah...all from the same brand. Mix and match isn't really an option there. But my hair being closer to an afro (i may dream) or wiry mess (more likely), products are necessary to tame it.

However, because I'm now in my silver years, I'm longing to be kinder to my locks, and mess with them less. Which is when I discovered Selkie. Yet another sceptical purchase, but loved the re-useable packaging, and well researched, award winning product, that uses ingredients that won't strip my hair of what little natural oils remain, but also nourishes it. (I'm prone to dry ends).

So here's me trying out Selkie on blow dried hair....the result was hair that felt and behaved as it did when I was a child. Full with movement and softness.

Then on curly hair...I only used one finishing product to cast/set my curls after they seemed to just bounce in to existence when my hair was wet. Then, when it dried, said curls were soft, natural, and full of movement. Not stiff or heavy, or felt as though a bucket of creme had been applied. I've not felt that in years. And actually I only had to wash it on day 4, as opposed to the daily damp and scrunch with previous products.

Honestly I still need to practice with Selkie a bit, because I think I may be using too much of it, and tonight I realised that I ought to wash with a little first, just to get the initial dirt out and thoroughly soak it, before wash number two. But I'll also say that as much as I enjoy using the suggested brush, I feel my hair is better conditioned without it. But then it's never done well being brushed or combed in the shower.

Truly my hair washing experience is now a huge pleasure and something I really look forward to.

Plaited hair tonight, so hoping to wake up with waves tomorrow....I'll let you know.

5 March 2025
Unprompted review
Rated 5 out of 5 stars

Couldn't rate it more highly!

I have been using Selkie for over a year now and I couldn't be happier. I have bleached blonde hair and I regularly get compliments on how shiny/thick it is and I have noticed a massive improvement on how it feels and looks. The colour stays in so much longer because I'm not using shampoo which strips the colour - so it stays looking blonde and I don't need to get it done anywhere near as much.

My hair feels and looks the healthiest it has ever been and I know that I'm treating it well by using good quality, natural ingredients. I honestly will never look back - I recommend this product to everybody!!

9 January 2025
Unprompted review
Rated 5 out of 5 stars

Great for curls!

I’m not someone to normally leave reviews, but I genuinely had to because of how great Selkie has been for my hair health, particularly bringing my curls back and bringing more definition to them.

I haven’t seen definition in them for a long time and had been using random brands. But consistently using Selkie has basically transformed my hair. It feels healthier than it has for YEARS, and looks so much better too.

Also I love the packaging / aesthetic!

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Loveeee these products

Loveeee these products!
My waves are wavier than ever, the formula has a delicious scent and my hair feels lusciously healthy afterwards.
Foams up nicely and the bottles are so cute.
Protecting the planet and my hair is a win win.
Officially converted 💚

13 December 2024
Unprompted review
Rated 1 out of 5 stars

Terrible product

Really wanted to like this product, since I am very sustainability-minded and as far as I am aware this is the only shampoo and conditioner on the market which is a refillable liquid formula. I waited for my previous shampoo and conditioner to run out so I had really hyped myself up for this! Unfortunately this left a residue in my hair and my scalp was incredibly itchy after use. It simply did not feel clean after washing. Updated because I’m really annoyed: I tried it again and was really careful about washing it out. It DOES NOT wash out. My hair looks greasy! So irritating because this is not a cheap product.

7 December 2024
Unprompted review
Rated 5 out of 5 stars

Soft healthy hair for longer

4.5 stars
I've been really pleasantly surprised with Selkie's shampoo & conditioner. I was initially quite skeptical as the shampoo definitely lacks the foaminess that bottle shampoos bring when washing but my hair has never felt so soft and healthy. I have very fine hair which usually becomes greasy within a day but I now get at least an extra day if not two before it needs washing again, very pleased! The price is a little high, but as I'm having to wash my hair less it actually works out quite well. I also really like the idea behind Selkie and it's the best alternative shampoo I've used so far.
Half a point knock down for the conditioner, which doesn't do the best job of detangling.
But overall, I'd definitely recommend!

27 November 2024
Unprompted review
Rated 5 out of 5 stars

Shocked at how good this product is

Shocked at how good this product is, I have fine curly hair and an itchy scalp and always fork out for expensive shampoo and conditioner. I saw the promotion online and wanted to give it a go because I want to be more sustainable but wasn't expecting such good results. It's true that you need a bit more water to get a good lather with the shampoo, but I think that means the product has got less unnatural ingredients so it's just a change of habit. My hair is so soft and shiny and I've had less itchiness and irritation using Selkie than I have with with products I fork out £50+ for!! Converted and telling my friends and family!

25 November 2024
Unprompted review
Rated 5 out of 5 stars

Very good

Very good. Keeps my hair shiny and smooth. High quality product with no harmful chemicals. Would recommend this to my friends 👍

17 October 2024
Unprompted review
Selkiehaircare logo

Reply from Selkiehaircare

Thank you Gallade! We are so pleased you're enjoying your Selkie. There's nothing better than shiny hair without the nasties 💛

Rated 5 out of 5 stars

I love how Selkie made my hair feel

I love how Selkie made my hair feel. I have really fine hair that gets oily quickly and this shampoo really works for me. My hair feels so smooth after using it. I love how I can also refill the product which reduce the plastic use. Highly recommend.

17 November 2024
Unprompted review
Selkiehaircare logo

Reply from Selkiehaircare

Thank you so much! We are so happy you're loving it and doing a great thing by reducing your plastic waste 💛

Rated 5 out of 5 stars

A few months ago I made the move over…

A few months ago I made the move over to Selkie after seeing it promoted online and I'm so happy I did.

Initially, the lack of 'foaminess' that the shampoo provides in comparison to high street brands, was a struggle to get used to but I kept with it as my hair got its waves back, felt so much softer and less greasy. And now, a few months down the line I'm used to the way the shampoo works and feel so great when using it.

Not only has it got a fab smell but it feels like I'm really doing my part in cutting down on plastics, which I've long been wanting to do.

I really couldn't recommend it more and with so many people complimenting my hair, I find myself constantly spreading the Selkie word.

Thanks so much guys xxx

14 November 2024
Unprompted review
Rated 5 out of 5 stars

Love it

Love it. My scalps in much better condition and love being eco 👍🏼

8 November 2024
Unprompted review
Rated 1 out of 5 stars

I had high hopes for this product

I had high hopes for this product. I really wanted to like it but sadly I can’t.
The smell is terrible, my hair (fine) doesn’t feel clean after washing with the shampoo, and I can barely get my fingers through my hair after conditioning. Once my hair has been dried it feels (& looks ) like straw.
Subscription cancelled.

5 November 2024
Unprompted review

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