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SelectQuote Reviews 

17,962
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 2,673 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff and agents are exceptionally knowledgeable, patient, and remarkably helpful when carefully explaining various complex insurance plans to clients. People truly appreciate the smooth process, professional communication, and clear guidance provided by representatives during their healthcare consultations. However, some customers also noted unexpected issues with specific product details, network limitations, and administrative follow-up. A small group of consumers experienced delayed policy activations, missing medical cards, or felt heavily pressured by unwanted extra service offers. Others experienced frustrating disconnections and prolonged waiting times when attempting to resolve these matters.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising representatives for being extremely... See more

Customer service

Consumers find customer service to be positive, highlighting how helpful representatives patiently explained... See more

Service

Customers expressed immense satisfaction with the service, praising representatives for being kind,... See more

User experience

Clients share positive opinions on user experience, noting that representatives were helpful, friendly, and... See more

Product

Users describe ambiguous interactions with product, expressing appreciation for knowledgeable agents who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Representative was kind & knowledgeable about the plans. She listened to my expressed desires, answered my questions, clearly, concisely & patiently, even the ones asked more than once and presen... See more

Company replied

Rated 5 out of 5 stars

The representative Gregory Gross was great at helping me find the correct health plan that has all of my specialist . I was given options , he was able to help me to narrow down to the best choice to... See more

Company replied

Rated 5 out of 5 stars

Dina was very in tune with the needs I have and worked to tailor a plan which would best meet those needs. She is always friendly and respectful as well as being extremely knowledgeable about all the... See more

Company replied

Rated 5 out of 5 stars

I didn't know anything when I first called and they helped with the full process and I ended up with a great Medicare advantage plan and a lot of benefits. They even sent me up with my prescriptions b... See more

Company replied


Company details

  1. Health Insurance Agency
  2. also in
  3. Insurance Broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18K reviews

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1-star

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4.7

All reviews

(17,962)

2,377 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Select care is a great company of choice

The representative Gregory Gross was great at helping me find the correct health plan that has all of my specialist . I was given options , he was able to help me to narrow down to the best choice to accommodate my needs. I highly recommend .

13 October 2026
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Reply from SelectQuote

We are so glad to hear that our representative was able to guide you through your options and help you choose the ideal health plan for your specific medical needs. Thank you so much for sharing your experience and for highly recommending our services!

Rated 5 out of 5 stars

GREAT

GREAT! FANTASTIC!

13 October 2026
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Reply from SelectQuote

Thank you for your feedback.

Rated 5 out of 5 stars

Toni Ortego was very professional at…

Toni Ortego was very professional at her job. She was friendly and also explained things in a way that was very understanding. I'm looking forward to have her as my agent next year.

14 October 2026
Unprompted review
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Reply from SelectQuote

We're so pleased to hear about your positive experience! It's wonderful to know that our team member was friendly, professional, and clear in their explanations. We truly appreciate your feedback and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Staff listened and was very patient

Staff listened and was very patient. They provided help with better options.

6 October 2026
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Reply from SelectQuote

We're so glad to hear that our team took the time to listen, show patience, and assist you in finding better solutions. Thank you for taking the time to share your positive experience with us!

Rated 5 out of 5 stars

Call Select Quote First

Very knowledgeable & kind! Not 1 stone was left unturned! Very patient & knew what questions to ask! Followed up with texts & emails! I would recommend select quote!

13 October 2026
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Reply from SelectQuote

We are glad you enjoyed your experience with us. Thank you for recognizing our thorough, patient approach and dedicated communication. We truly appreciate your recommendation and support.

Rated 5 out of 5 stars

Professional and informatively

The service representative was very informative. I was able to get my new health care plan that covered all my medical needs.

2 October 2026
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Reply from SelectQuote

We're so pleased to hear that our representative provided informative service and helped you secure a coverage option that meets all of your health requirements. Thank you for sharing your wonderful feedback!

Rated 5 out of 5 stars

helpful

They were greatly helpful with a very confusing prosess.

13 October 2026
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Reply from SelectQuote

Thank you for taking the time to leave such wonderful feedback. We know how complicated things can get, so we are thrilled our team was able to guide you smoothly through the entire experience.

Rated 1 out of 5 stars

Bait and Switch

I called a number purported to be to SHIP National Technical Assistance Center Area Agency on Aging. I was directed to Select Quote instead. This kind of misdirection is equal to deceptive business tactics like "bait and switch". I give you one star only because less is not permitted.

12 October 2026
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Reply from SelectQuote

Thank you for bringing this to our attention; we will research this.

Rated 5 out of 5 stars

Very easy

They have great service and followed through. Was very detailed.

5 October 2026
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Reply from SelectQuote

Thank you so much for the five-star rating. We are thrilled to hear that you experienced fantastic service and appreciated our team's thoroughness and attention to detail. Your kind words mean a lot to us!

Rated 5 out of 5 stars

easy to get information and comparision…

easy to get information and comparision quotes

5 October 2026
SelectQuote logo

Reply from SelectQuote

Thank you for taking the time to share your feedback. We are thrilled to hear that you found it simple to gather details and evaluate your options with us.

Rated 5 out of 5 stars

Keep Up The Great Customer Service...

Samantha made the process of enrolling less overwhelming!
She answered my questions along the way!
Thanks Again & Much Appreciated!

12 October 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We are thrilled to hear that your enrollment experience was smooth and that all of your questions were answered along the way. Thank you so much for sharing your positive feedback with us!

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