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SelectQuote Reviews 16,787

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, patience, and helpfulness, often going above and beyond to assist. Many people highlight the exceptional customer service, noting that representatives are kind, understanding, and take the time to explain everything clearly. The overall service is frequently described as professional and efficient, with consumers appreciating the smooth process and positive user experience. However, some customers were dissatisfied with the contact experience, citing issues such as long wait times, dropped calls, and difficulty reaching a direct line. A few people also mentioned receiving incorrect information or experiencing confusion regarding their plan enrollment, leading to additional calls and frustration.

What people talk about most

Staff

Consumers consistently report positive experiences with staff. Many reviewers praise the representatives for... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the helpfulness,... See more

Service

Users describe positive interactions with service. Customers appreciate the knowledgeable and friendly... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers found the staff wonderful to work... See more

Customer communications

People report ambiguous experiences with contact. Many customers express frustration with unsolicited and... See more

Based on these reviews

Rated 5 out of 5 stars

Chen seemed knowledgeable however even though her speech is clear, she hásnt mastered the English language. That is a bit of a hindrance when talking about insurance. Theo Fletcher was awesome, not... See more

Company replied

Rated 5 out of 5 stars

Mr Mc Claskey was very helpful and kind he explained everything so I could understand what my new inc offers and which one is best for my medical needs. I would recommend Mr Mc Claskey to anyone that... See more

Company replied

Rated 5 out of 5 stars

They were doing everything well very professional and determined to make me feel comfortable about making the right choice when it came to my plan. Allena Thank you so much…..🙏🏽🤞🏽👌🏾👍

Company replied

Rated 5 out of 5 stars

Michaela V. was a great help to me in finding a plan I didn't even know I was qualified for, so thank you to her! She was patient,kind and understanding of my needs and went above and beyond to help m... See more

Company replied


Company details

  1. Health Insurance Agency
  2. Insurance Broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

17K reviews

5-star
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Rated 5 out of 5 stars

Tasheque sorry if I spelled it wrong…

Tasheque sorry if I spelled it wrong but she was so very helpful helping me find a plan that was right for me. I would recommend select quote to all my friends and family.Select Quote gets a 10 rating in my book

17 April 2026
Unprompted review
Rated 5 out of 5 stars

They were very precise and detailed and…

They were very precise and detailed and the coverage was great except for the grocery card which was lot less than I had but was the only negative thing

13 April 2026
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Reply from SelectQuote

We appreciate your detailed feedback and are glad the service met your expectations. We're sorry the grocery card value was lower than anticipated and will look into it.

Rated 5 out of 5 stars

Very nice and resourceful on helping me…

Very nice and resourceful on helping me understand insurance and what kind of coverage is offered and what kind of coverage is right for all my needs

13 April 2026
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Reply from SelectQuote

We're happy to hear that our team was resourceful in helping you understand insurance and coverage options for your needs. Thank you for your positive feedback!

Rated 5 out of 5 stars

Every body is so supportive and cool…

Every body is so supportive and cool that you feel so protected and important. They try to feel us comfortable in their hand . I am so proud to be a member of selectQuote. Thank you . Malvinder Kaur.

20 April 2026
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Reply from SelectQuote

We're happy to hear that you feel so supported and valued! It's wonderful knowing our team makes you feel comfortable and protected. We appreciate you being a member. Thank you!

Rated 5 out of 5 stars

Keep it real

It went pretty smooth. Sylvia is very knowledgeable

20 April 2026
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Reply from SelectQuote

We're happy to hear that your experience went smoothly. We appreciate you acknowledging the team's knowledge. Thanks for your feedback.

Rated 4 out of 5 stars

The experience was good but the process…

The experience was good but the process took over an hour, which most people are going to have a tough time with.

20 April 2026
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Reply from SelectQuote

We're glad you enjoyed your experience. We appreciate your feedback and recognize that the process time can be challenging for many. We'll review our efficiency.

Rated 5 out of 5 stars

They help me go over the things I need…

They help me go over the things I need to know, before I start getting interested in what my needs are. And, I ask questions if, and when, I need their professional help and assistance, before we get me started to register and sign me up, if, and when, I'm interested on getting more and better coverages.

17 April 2026
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Reply from SelectQuote

We're happy to hear that our assistance has been helpful as you explore your options. We appreciate you reaching out with your questions and value your feedback as you consider your coverage needs.

Rated 5 out of 5 stars

Great customer service

Great customer service. Representative made me feel that she was very concern and understanding about my issues and concerns.

17 April 2026
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Reply from SelectQuote

We're happy to hear that our service was helpful and that our representative addressed your issues with concern and understanding. We appreciate your feedback!

Rated 5 out of 5 stars

I loved my agent Bree Morris

I loved my agent Bree Morris. She was so knowledgeable.and so very helpful. She turned this scary decision into a very easy one. She found out what I needed and she set me up with a plan that matched my needs perfectly. I just can not stress how much Bree helped along with.Evan who closed the deal on my new insurance. The process was streamlined and made easy by both of these people.

17 April 2026
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Reply from SelectQuote

We're happy to hear that the process was streamlined and easy. It's great to know that our team helped make your decision less scary and matched you with the perfect plan. We appreciate your positive feedback!

Rated 5 out of 5 stars

Great help with a challenging problem

Well informed staff helped me solve a perplexing and expensive challenge I've been having with my present insurer. I am so grateful for the experienced personnel who were courteous and professional in getting me the information I needed. I'm very grateful.

17 April 2026
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Reply from SelectQuote

We're happy to hear that our knowledgeable staff could resolve the complex issue you experienced with your insurer. We appreciate you acknowledging our team's professionalism and courtesy. Thank you for your positive feedback; we value your gratitude.

Rated 5 out of 5 stars

I love all the help they have helped me…

I love all the help they have helped me with over the last 2 yrs that I really needed it most. I cannot thank them enough for the stress relief that I'm feeling right now. Sheila Williams along with a few others has really made me smile and help lift my spirit just like I KNOW they do to everyone else. I always tell people about you guys and I will continue 😊

17 April 2026
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Reply from SelectQuote

We're happy to hear that we could provide the support you needed over the last two years. It means a lot to us knowing we helped relieve your stress and lift your spirits. Thank you for sharing your positive experience and for recommending us to others!

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