They were excellent in getting me set up in a Medicare managed program to fit my needs ahead of my move to another state. They were friendly, helpful, courteous and efficient. They answered all the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The agent Andrew Wright was very helpful and informative in telling me everything I needed to know about this advantage plan. Even went as far as texting the whole plan advantages I would receive. I w... See more
Company replied
I was delaying my inquiries into an updated healthcare plan because of the perceived hassles. I feel stupid now because my conversation with my Direct Quote agent was more like talking with a friend.... See more
Company replied
help me fiqure out why my medical bills was costing me ,and why I was no longer receiving some benefits ,social services refused to tell me /help me after I asked several times ,I got rid of my small... See more
Company replied
Company details
Written by the company
We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.
Contact info
6800 W 115th St, 66211, Overland Park, United States
- 844-903-0029 (TTY: 711)
- selectquote.com/medicare
4.7
Excellent
17K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Melissa was very helpful and…
Melissa was very helpful and knowledgeable. She patiently helped me pick out a plan. Thank you so much
22 June 2026
Unprompted review
Reply from SelectQuote
We are so pleased to hear that our team member was very helpful and knowledgeable, and patiently assisted you. Thank you for your wonderful feedback!
Reply from SelectQuote
We're delighted to hear that our customer service team effectively explained all the benefits to you. Thank you for sharing your positive experience with us!
They walked me through it everything…
They walked me through it everything was a lot more understanding
29 June 2026
Reply from SelectQuote
We're delighted to hear that everything was made clear and understandable for you. Thank you for sharing your positive experience with us!
Brandy Clark was amazing!!!
Brandy Clark was so thorough while explaining everything to me. She is my number one!!!
24 June 2026
Unprompted review
Reply from SelectQuote
We're so happy to hear that our team thoroughly explained everything to you. Thank you for sharing your positive experience!
KNOWLEDGEABLE AND FRIENDLY!
My agent Donald was extremely knowledgeable and helpful. He knew all the information and details and could provide all the necessary details.
I was impressed that he stuck with me throughout the process which took some time.
2 July 2026
Unprompted review
Reply from SelectQuote
We're so pleased to hear that our team member was knowledgeable and provided excellent support throughout your experience. We appreciate your kind words and are glad we could assist you effectively.
Service was very good
Service was very good, helpful guidance and concise information made it easy to choose what was the best choice for me.
26 June 2026
Reply from SelectQuote
We're so glad our team's clear guidance helped you find the perfect choice. Thank you for your wonderful feedback!
Reply from SelectQuote
We are sorry to hear that you didn't receive a call-back.
The lady was very nice
The lady was very nice. She told me what benefits I have explained how they work
30 June 2026
Reply from SelectQuote
We're so pleased to hear that our team member was nice and clearly explained your benefits. Thank you for sharing your positive experience!
Reply from SelectQuote
Thank you for your feedback.
I liked the fact that they explained…
I liked the fact that they explained everything in detail. They left nothing to chance. I usually hate dealing with insurance companies, but you guys make it little less boring to me
24 June 2026
Reply from SelectQuote
We're glad to hear that our detailed explanations made your experience with us more positive. We always aim to be thorough and clear.
Diana was wonderful and took her time
Diana was wonderful and took her time. She is top of list. I rate her as a 10!!! Thxz so much Sharon Paulette Parker
2 July 2026
Unprompted review
Reply from SelectQuote
We are so glad to hear that our team member provided you with such a wonderful experience! We truly appreciate your kind words.
My new Medicare experience .
Melissa cleared up my plan confusion and completely made me confident in going forward with my plan . She was patient and very knowledgeable about my questions . Great customer care !!
2 July 2026
Unprompted review
Reply from SelectQuote
We're so pleased to hear that our team member was able to clarify your plan options and instill confidence in your decision. It's wonderful to know you received patient and knowledgeable assistance!
Reply from SelectQuote
We're so glad you joined us! We're diligently preparing your welcome packet and medications for shipment.
Reply from SelectQuote
Thank you for the feedback.
Everyone was very friendly and very…
Everyone was very friendly and very helpful. It was quick and easy
23 June 2026
Reply from SelectQuote
We're delighted to hear that our team was friendly and helpful, making your experience quick and easy. Thank you for sharing your positive feedback!
Still waiting on my paperwork from…
Still waiting on my paperwork from you'll and my card proof,my pharmacy will not do anything til it shows on their system I'm enrolled, so I still can't get my medication yet
30 June 2026
Reply from SelectQuote
Thank you for reaching out to us
Excellent customer service
Excellent customer service. Ahe answered all my questions, and went over every that would benefit me. Awesome experience.
23 June 2026
Reply from SelectQuote
We're so glad to hear our team provided excellent customer service and answered all your questions. Thank you for sharing your awesome experience!
Reply from SelectQuote
Thank you for your feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.