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SelectQuote Reviews 

17,962
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 2,673 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff and agents are exceptionally knowledgeable, patient, and remarkably helpful when carefully explaining various complex insurance plans to clients. People truly appreciate the smooth process, professional communication, and clear guidance provided by representatives during their healthcare consultations. However, some customers also noted unexpected issues with specific product details, network limitations, and administrative follow-up. A small group of consumers experienced delayed policy activations, missing medical cards, or felt heavily pressured by unwanted extra service offers. Others experienced frustrating disconnections and prolonged waiting times when attempting to resolve these matters.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising representatives for being extremely... See more

Customer service

Consumers find customer service to be positive, highlighting how helpful representatives patiently explained... See more

Service

Customers expressed immense satisfaction with the service, praising representatives for being kind,... See more

User experience

Clients share positive opinions on user experience, noting that representatives were helpful, friendly, and... See more

Product

Users describe ambiguous interactions with product, expressing appreciation for knowledgeable agents who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Representative was kind & knowledgeable about the plans. She listened to my expressed desires, answered my questions, clearly, concisely & patiently, even the ones asked more than once and presen... See more

Company replied

Rated 5 out of 5 stars

The representative Gregory Gross was great at helping me find the correct health plan that has all of my specialist . I was given options , he was able to help me to narrow down to the best choice to... See more

Company replied

Rated 5 out of 5 stars

Dina was very in tune with the needs I have and worked to tailor a plan which would best meet those needs. She is always friendly and respectful as well as being extremely knowledgeable about all the... See more

Company replied

Rated 5 out of 5 stars

I didn't know anything when I first called and they helped with the full process and I ended up with a great Medicare advantage plan and a lot of benefits. They even sent me up with my prescriptions b... See more

Company replied


Company details

  1. Health Insurance Agency
  2. also in
  3. Insurance Broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18K reviews

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4.7

All reviews

(17,962)

2,377 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Call Select Quote-Most Helpful

Unbelievably helpful ensuring me that I received the best medicare plan. I was on the phone with Kelly and every concern was filtered through the providers. Humana left me without a GP for a year. I thought I would be struggling for another year. Just not the case! I highly recommend Select Quote - the professionalism and knowledge were stellar.

14 October 2026
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Reply from SelectQuote

We are glad you enjoyed your experience with our team. It is wonderful to hear that our representative was able to address all of your concerns and help you find a plan that secures a primary care physician after your previous difficulties. We appreciate you taking the time to highlight our professionalism and knowledge. Thank you for sharing your positive feedback with us.

Rated 5 out of 5 stars

More Than Pleased

I’m very pleased to have the opportunity to have Lindsey Hepperman as my Licensed Sales Rep through Select Quote. She has been guiding me for the past several years, working very diligently to provide the best possible plan for my healthcare needs. Lindsey is very thorough in her work, explaining everything to me so that I understand as well as asking all of the right questions. Being that I am considered complex due to almost thirty years of debilitating and disabling health issues, I must say, Lindsey is truly patient when we communicate. She puts her heart soul into providing the best plan for all of her clients/patients. I really enjoy interacting with Lindsey whether via phone, text and email. Thanks Lindsey!

I would also like to thank Select Quote for staffing the best there is in personality, knowledge, work ethic and just overall the best service. Julia, thank you. Austin Cook, thank you two as well.

I highly recommend Select Quote and their team of amazing Representatives. You will not regret the decision to be a part of this wonderful establishment so give them a call for a multitude of star quality benefits.

15 October 2026
Unprompted review
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Reply from SelectQuote

We are glad you enjoyed your experience with us. Thank you for taking the time to share such detailed and warm feedback about your interactions with our team members. Hearing how much care, patience, and dedication went into navigating your unique healthcare requirements over the years means a great deal to us. We know how important it is to have clear, thorough guidance when managing long-term and complex health conditions, and we are happy to know that every detail was explained to your complete understanding. Providing empathetic, attentive, and personalized support across every phone call, text, and email is always our priority, and it is wonderful to learn that our staff's knowledge and strong work ethic made such a positive impression on you. We appreciate your high recommendation of our services, as well as your recognition of the multiple team members who assisted you along the way. Knowing that you feel well cared for and confident in your coverage brings us immense satisfaction. Thank you again for being a valued part of our community.

Rated 5 out of 5 stars

Ryan Pickert went the extra mile to…

Ryan Pickert went the extra mile to locate an Advantage Plan that meets my needs now that I'm on dialysis. His assistance was and still is greatly appreciated
Kudos to Ryan Pickert

14 October 2026
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Reply from SelectQuote

We are so glad to hear that our team member went above and beyond to find a plan tailored to your specific healthcare needs. It is wonderful to know that you received dedicated support during this time. Thank you so much for sharing your positive experience and thoughtful feedback.

Rated 5 out of 5 stars

I am on original Medicare with QMB and…

I am on original Medicare with QMB and do not want
another plan, information what you provided is very
good for people, looking for changes or interested in
Medicare plan.
So,yours Gide is a good help for anibody,who is looking for plan and how to sign for it.

6 October 2026
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Reply from SelectQuote

Thank you for the feedback.

Rated 5 out of 5 stars

Kelsey Kutter was so very personable…

Kelsey Kutter was so very personable and helpful. Her explanations were clear and concise making the choice easily understandable.

15 October 2026
Unprompted review
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Reply from SelectQuote

We are so pleased to hear that our team member was personable, helpful, and provided clear guidance to make your decision easy. Thank you so much for sharing your wonderful feedback!

Rated 5 out of 5 stars

Extremely informative.

Extremely informative and knowledgeable. Helpful and patient. I’m really happy that I had Maggie to help choosing an insurance that fits my needs.

15 October 2026
Unprompted review
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Reply from SelectQuote

We're so pleased to hear that your representative provided such informative, knowledgeable, and patient support to help you choose an insurance plan tailored to your needs. Thank you so much for sharing your positive experience!

Rated 5 out of 5 stars

Professional & Efficient

The agents were professional, patient, friendly and knowledgeable. Overall interaction was pleasant.

14 October 2026
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Reply from SelectQuote

We are so pleased to hear that our team provided such a pleasant interaction by being professional, patient, friendly, and knowledgeable. Thank you for taking the time to share your wonderful feedback with us!

Rated 5 out of 5 stars

Dina was very in tune with the needs I…

Dina was very in tune with the needs I have and worked to tailor a plan which would best meet those needs. She is always friendly and respectful as well as being extremely knowledgeable about all the plans available to me. I have placed my trust in her for several years and she has always given me all her attention and ability. I am grateful .

15 October 2026
Unprompted review
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Reply from SelectQuote

We are so grateful for your continued trust and loyalty over the years. It is wonderful to hear that you consistently receive such dedicated, friendly, and knowledgeable guidance tailored to your specific situation. Thank you for sharing such a warm and positive review with us.

Rated 5 out of 5 stars

Insurance experience

Lindsey Heppermann she is very knowledgeable and helpful..My mother and I have a 5star experience every year.. Very satisfied ⭐⭐⭐⭐⭐

15 October 2026
Unprompted review
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Reply from SelectQuote

We are so glad to hear that you and your mother have such a wonderful, high-quality experience every year. Thank you for sharing your positive feedback and for allowing us to assist you!

Rated 5 out of 5 stars

Lindsey was such a pleasure to work…

Lindsey was such a pleasure to work with. She went through my doctors and medications thoroughly, to ensure I receive the best coverage.

15 October 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We're so pleased to hear that your experience was such a pleasure and that our representative thoroughly reviewed your doctors and prescriptions to ensure you received the best coverage for your needs. Thank you for taking the time to share your wonderful feedback!

Rated 4 out of 5 stars

I have one complaint

I have one complaint, the process is very, very, way to long!! Part of that is because we had to talk to multiple people!!

13 October 2026
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Reply from SelectQuote

Thank you for your feedback.

Rated 5 out of 5 stars

They helped me much of what I got and…

They helped me much of what I got and worked my life that I deserve thanks again

7 October 2026
SelectQuote logo

Reply from SelectQuote

We are so glad to hear that our team was able to assist you and help you get what you deserve. Thank you for taking the time to share your kind feedback with us!

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