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SelectQuote Reviews 

17,588
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 2,512 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally knowledgeable, polite, and patient when taking ample time to thoroughly explain various healthcare plans. People often mention that the friendly customer service team makes the entire enrollment process completely smooth, straightforward, and remarkably easy to understand. Some reviewers were not happy with the unexpectedly lengthy phone calls and the persistent, unprompted attempts to push additional insurance products. Consumers also noted that waiting for important benefits details or trying to reach previous agents afterward could occasionally become rather frustrating and confusing.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their friendliness, patience, and deep... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting knowledgeable and... See more

Service

People report positive experiences with service, noting that representatives are helpful, knowledgeable, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how helpful representatives made the... See more

Product

Customers had ambiguous experiences with product, reflecting mixed feelings about the plans. While reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke with Mia for almost 2 hours and thankfully she was so nice and knowledgeable. However the company needs to fix their phone system. I swear the reason it took so long was because there's like a... See more

Company replied

Rated 5 out of 5 stars

Select agent Akash Patel was amazing and helped me get the best coverage for my husband and I. Over a 2 days period he made sure I was covered fully according to my personal needs. After speaking with... See more

Company replied

Rated 5 out of 5 stars

The gentleman whom helped me set up the quote was very good at what he said, the best Medicare options I had. He also detailed the cost that may occur with specialist Drs. The hearing and eye exams t... See more

Company replied

Rated 5 out of 5 stars

The representative was very knowledgeable and polite. Provided me with the best option that would benefit my needs. Explained in full each benefit such as vision, dental, hearing, etc. I definitely re... See more

Company replied


Company details

  1. Health Insurance Agency
  2. Insurance Broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18K reviews

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4.7

All reviews

(17,588)

2,478 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service very attentive agent…

Good service very attentive agent helped with what I needed for health insurance needs Agent was very well informed and able to guide me appropriately for plan selection
Keep up the good work

1 September 2026
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Reply from SelectQuote

We're so pleased to hear about your positive experience! It's wonderful to know that our agent provided good service and was attentive, well-informed, and guided you appropriately for your health insurance needs.

Rated 1 out of 5 stars

Friendly agent, but critical details were left out and customer service vanished

The SelectQuote agent we spoke with was very friendly and seemed to have good intentions to help find a plan that he thought might fit our needs. However, he did not give us the complete picture. He left out the critical fact that the Medicare Advantage plan was an HMO requiring prior approvals for specialty doctors and procedures, which simply does not work for my elderly parent. When we realized mistake on the same day of signing up and immediately contacted the company and emailed to cancel, we were completely ghosted. No one ever replied or gave us the courtesy of a response. Because SelectQuote vanished once the sale was made, I had to spend many hours navigating Medicare and the carrier myself to clean up the aftermath. While the agent was well-meaning, they left out crucial network restrictions and provided zero post-sale support.

28 August 2026
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Reply from SelectQuote

Thank you for reaching out and making us aware of this situation; we will have their manager go through some more training with this agent.

Rated 5 out of 5 stars

We have only talked thus farr

We have only talked thus far. Looking forward to having the service. Thanks

31 August 2026
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Reply from SelectQuote

We're happy to hear about your positive interaction with us and look forward to providing excellent service.

Rated 5 out of 5 stars

No more worries!!!

Beverly Alexasder was fantastic!! She kept it simple, non- confusing! She is a caring and sincere lady as was Rita Goody! Select a Quote is very fortunate to have such great employees!!

1 September 2026
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Reply from SelectQuote

We are so glad to hear about your positive experience with our team members. It is wonderful to know they provided clear and caring assistance. We appreciate you sharing your kind words!

Rated 5 out of 5 stars

Mia Rhodes was wonderful she took care…

Mia Rhodes was wonderful she took care of everything and was on top calling me back. She listened to everything I had to say thank you again Mia I appreciate everything you have done for me

1 September 2026
Unprompted review
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Reply from SelectQuote

We're so glad to hear that our team member was wonderful, took care of everything, and was responsive. We truly appreciate your kind words and positive feedback!

Rated 5 out of 5 stars

Ms. Cole

Ms. Cole is simply the best, awesome experience.

31 August 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

Thank you for your feedback; we appreciate it.

Rated 5 out of 5 stars

Everything was easy Peezy the agents…

Everything was easy Peezy the agents that I work with near their job very well and we made it so easy to get through. Thank you so much and have a great day.

28 August 2026
SelectQuote logo

Reply from SelectQuote

We're so pleased to hear that our agents made everything easy and that you had such a smooth experience. Thank you for your wonderful feedback!

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