Excellent time and effort from beginning to end in setting up my life insurance policy! They searched for the best policy that would fit my needs. Gave needed details so I understood before choosing.... See more
Company replied
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Review summary
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Reviews shaping this summary
I called about Life Insurance, I thought it was going to be a super tedious process and the person was going to be salesy. Much to my appreciation the process was short and the person pretty much let... See more
Company replied
I tried other carriers and I also used to sell life insurance, so I was shocked at the deal I got with Select Quote. They got me a policy with Pacific Life and the final premium was less than what the... See more
Company replied
The Agent was very prompt, professional, personable, and knowledgeable. He understood what I needed and was able to get the policy I wanted. After thorough interviewing, he provided me a proposal that... See more
Company replied
4.5
Excellent
12K reviews
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The agents I worked with were very…
The agents I worked with were very professional and explained things thoroughly.
15 August 2026
Reply from SelectQuote
We're happy to hear that our agents provided you with a professional and thorough experience. We appreciate your kind words.
Second and last time using SelectQuote
This was my second time using SelectQuote for term life insurance. The first experience, 20 years ago, was good.
This one was not. In my opinion, the salesman was too aggressive with me from my first phone call. I knew that I'd be buying a new policy, so his sales tactics didn't impact my decision-making, but he made me uncomfortable.
Further, on some occasions, when I sent very important e-mails to employees involved in writing my policy, I didn't get timely replies, and had to send second e-mails. I was buying a policy costing over $5,000 per year. SelectQuote was getting paid too well to not respond to me promptly amd thoroughly.
Please note: my criticisms do not apply to the customer service agent whose initials are A.H.; she was fantastic.
30 June 2026
Reply from SelectQuote
We appreciate you taking the time to share your recent experience with us, especially given your long history as a client. We are concerned to learn that your second experience did not meet the positive standard of your first. We understand the importance of clear and timely responses, particularly for a significant investment like your policy. Please know that we are reviewing your feedback internally to address these specific points. We are, however, pleased to hear about the excellent service you received from one of our customer service agents. We value your business and are committed to improving our processes.
Reply from SelectQuote
We're happy to hear that your experience with us was so easy from beginning to end. We appreciate your kind words!
Reply from SelectQuote
We're so happy to hear you received friendly and helpful service. We appreciate your kind words!
Custmer service
Custmer service : Rep was professional and nice. Easy to talk with and explained the policy.
20 August 2026
Reply from SelectQuote
We're delighted to hear that our representative was professional, helpful, and clearly explained our policy. Thank you for sharing your positive experience!
Reply from SelectQuote
We're so glad to hear we provided a thorough and knowledgeable experience. We appreciate your kind words!
Did a great job keep up good work
21 August 2026
Reply from SelectQuote
We are so glad to hear that you had a great experience with us! We truly appreciate your kind words and positive feedback.
Reply from SelectQuote
Thanks for the 5 stars!
Reply from SelectQuote
We're so glad we could assist you in finding the best price! Your positive feedback truly means a lot to us.
It took over 2 months to correct policy…
It took over 2 months to correct policy pricing on the quote. The terms originally discussed over the phone took a lot of communications to get the policy updated.
6 August 2026
Reply from SelectQuote
We appreciate you sharing your experience. We are concerned to hear about the extended time it took to finalize your policy's pricing and terms. We are reviewing our processes to prevent such delays.
Reply from SelectQuote
We are so pleased to hear that your plan switching process was smooth. Thank you for sharing your positive experience with us!
Timely contact after initial inquiry
Timely contact after initial inquiry, and the representatives were courteous and professional.
10 August 2026
Reply from SelectQuote
We're delighted to hear that our team was prompt in their contact and that you found our representatives to be courteous and professional. Thank you for your feedback!
Second time working with SelectQuote
Second time working with SelectQuote. Timely responses, easy to get staff via email or phone.
19 August 2026
Reply from SelectQuote
We're so glad to hear about your positive experience working with us again! We appreciate you highlighting our team's responsiveness.
Mitch Burris provides excellent service.
20 August 2026
Reply from SelectQuote
We are so glad to hear that our service met your expectations. Your positive feedback is truly appreciated.
Very easy and quick
13 August 2026
Reply from SelectQuote
We're so glad you found our service to be both easy and quick. We truly appreciate your positive feedback!
Excellent customer service
Excellent customer service. Everyone I spoke to was prompt, knowledgable and courteous.
13 August 2026
Reply from SelectQuote
We are so happy to hear that our team provided you with such a positive and helpful experience. We appreciate your kind words!
Reply from SelectQuote
We're delighted to hear you received great service and follow-up. Thank you for your kind words.
Reply from SelectQuote
We're glad you found our response quick, professional, and helpful. Thank you for your kind words!
Term life insurance
Thank you very much for assisting me with the purchasing of my term life insurance policy. Everything went smoothly from the beginning to the end. I appreciate your help!
20 August 2026
Reply from SelectQuote
We are so pleased to hear that your experience purchasing term life insurance with us went smoothly from start to finish. We truly appreciate your kind words!
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