SelectQuote Reviews 

12,139
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,156 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service and the helpful, professional staff who go above and beyond to assist them. Many found the process of obtaining insurance to be quick, easy, and smooth, with questions answered promptly and thoroughly. Reviewers appreciate the timely responses and support provided throughout their journey, making the overall experience pleasant and efficient. However, some customers also noted inconsistencies in communication, such as receiving messages from multiple contacts or experiencing a lack of detailed follow-through. A few other people also felt that the process could be lengthy, with some reporting delays in policy issuance or needing to provide information multiple times.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, professional,... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing gratitude for the helpful and... See more

User experience

Reviewers mention positive feedback about user experience, with many describing the overall process as easy,... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting that representatives were... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the third time I have used Select Quote to purchase life insurance. They give you accurate cost comparisons and let you know upfront what physical tests will be required. They follow up with t... See more

Company replied

Rated 5 out of 5 stars

Thanks for being the best! Everyone has been more than helpful and have gone above and beyond helping me get life insurance. I didn’t think it could be so easy. Customer service is EXCEPTIONAL.

Rated 5 out of 5 stars

Very good customer service. The price was exactly what I was quoted, there were no surprises. Finally, everything was processed quicker than anticipated by me.

Company replied

Rated 5 out of 5 stars

My request for life insurance was handled very quickly and all my questions and concerns were addressed. My at home medical review was scheduled within a couple of days from my initial request for co... See more

Company replied



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(12,139)

1,149 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This was very thorough and both people…

This was very thorough and both people I worked with were very knowledgeable

6 July 2026
SelectQuote logo

Reply from SelectQuote

We're so glad to hear that you found our service thorough and our team knowledgeable! Thank you for your kind words.

Rated 5 out of 5 stars

Just really helped me through the…

Just really helped me through the process.

I did have to get a blood test...to go forward

They always had someone available if I needed to get more information;

7 July 2026
SelectQuote logo

Reply from SelectQuote

We're so happy to hear we could assist you effectively throughout the process. We appreciate you highlighting our team's availability and support. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Very quick response and helpful

Very quick response and helpful

6 July 2026
SelectQuote logo

Reply from SelectQuote

We're so happy to hear that our quick response and helpfulness made a positive impression. We truly appreciate your kind feedback.

Rated 5 out of 5 stars

Patient Rebecca.

The agent Rebecca was very patient.

9 July 2026
SelectQuote logo

Reply from SelectQuote

We're so happy to hear that our agent provided you with such patient and helpful service. We truly appreciate your kind words.

Rated 5 out of 5 stars

My representative was attentive to my…

My representative was attentive to my needs and he explained things throughly. I wish I had someone like this last time I got life insurance.

9 July 2026
SelectQuote logo

Reply from SelectQuote

We're so glad to hear that our representative provided such attentive and clear explanations. We truly value your positive feedback.

Rated 1 out of 5 stars

To pushy and I get emails every day.

To pushy and I get emails every day.
Y’all got my money so leave me alone.

9 July 2026
SelectQuote logo

Reply from SelectQuote

We understand your frustration with the frequent emails. We are actively working to refine our communication frequency.

Rated 5 out of 5 stars

My rep was very responsive and answered…

My rep was very responsive and answered all my questions thoroughly and I appreciated. He even caught that this was a replacement policy and not a new policy. Thanks.

6 July 2026
SelectQuote logo

Reply from SelectQuote

We're so happy to hear that our representative provided such responsive and thorough assistance with your policy. We appreciate you acknowledging their attention to detail!

Rated 5 out of 5 stars

A satisfied customer.

Very good customer service. The price was exactly what I was quoted, there were no surprises. Finally, everything was processed quicker than anticipated by me.

8 July 2026
SelectQuote logo

Reply from SelectQuote

We're so glad to hear that our customer service met your expectations and that the pricing was transparent. It's wonderful that the process was completed quickly for you. We appreciate your positive feedback!

Rated 5 out of 5 stars

I liked ease at which I was able to…

I liked ease at which I was able to obtain quotes from multiple reputable life insurance companies. The people I dealt with were never pushy and I was able to secure a policy for less than I was being quoted when looking on my own.

4 July 2026
Rated 5 out of 5 stars

Happy customer

What made my experience well was how professional and courtesy customer service was as well as the staff following up not to mention the price was very reasonable for the amount of insurance coverage I put on both myself and my fiancé.

4 July 2026
Rated 1 out of 5 stars

Easy process turned into weeks with way…

Easy process turned into weeks with way to many questions, I am in good health and you keep asking for information from many years ago that I cannot get, then I decided to look elsewhere and it took a month for your response. Complete waste of my time

4 July 2026
Rated 5 out of 5 stars

**5-Star Review**

**5-Star Review**

I had a great experience with SelectQuote. The entire process was fast, easy, and stress-free. The representative was knowledgeable, answered all of my questions, and helped me find the coverage I needed without any pressure. The application process was straightforward and efficient, making it easy to compare options and move forward with confidence. I highly recommend SelectQuote to anyone looking for a simple and convenient way to shop for insurance.

2 July 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look