I recently ordered and received a lovely new Shimpo Whisper pottery wheel (is awesome). Service was prompt and delivery worked out well considering I am off the beaten path near Portland OR. Was mino... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Pottery store open on. Saturday! Came from Portland and loved the glaze selection and that there were so many test tiles on different clays! Lovely staff, overall great experience. I will be back
The great customer service is what takes me back to Seattle pottery supply. They explain everything very detailed, especially when it comes to working with kiln. It was my first experience and li... See more
Taking a trip to Seattle Pottery Supply feels like Christmas for ceramicists. There's so much to look and a plethora of options in all directions! Their lovely staff are pleasant, knowledgeable and ea... See more
Company details
Written by the company
A premier manufacturer and online retailer of pottery kilns, ceramic supplies, glazes, clays and more.
Contact info
35 Hanford St, 98134, Seattle, United States
- 206.587.0570
- info@seattlepotterysupply.com
- seattlepotterysupply.com
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
ordering is easy and arrived quickly
ordering is easy and arrived quickly. I had a easy question and response was not helpful.
16 October 2025
I was hoping it shipped what I had. Poor shipping …
I was hoping it shipped what I had marked for priority shipping and paid for. I have still not received my order because it was maked ground. Going to Hawaii!! Dont think you can drive here. Prioritymail is how other clay product are shipped and it is 4-5 days and a flat rate box so no matter the weight is one orice which is what I thought I paid for.
20 October 2025
All good except navigating your wobbly…
All good except navigating your wobbly website to place the order. Almost gave up.
21 October 2025
Helpful for specific projects.
They were very helpful in what type of pottery and amendments to use for my project. Shipping is Quick and well packaged.
14 October 2025
Excellent selection and decent prices
Excellent selection and decent prices, particularly appreciate the fast shipping!
13 October 2025
Good service
17 October 2025
great experience
16 October 2025
Prosuce was packaged very well and…
Prosuce was packaged very well and arrived in pristine condition.
17 October 2025
Shipping was fast product was perfect
17 October 2025
Quick and accurate service.
10 October 2025
The glaze SP-15 Turquoise
The glaze SP-15 Turquoise arrived several days after ordering it by phone. I applied three heavy coats to two tumblers in dark chocolate clay. Love the results! There are more colors that interest me and will end up in my glaze kitchen.
15 October 2025
I am treated like a priority when I called.
Eric helped me with a kiln problem and is always kind, knows what to do, and treats me like I am a priority. Thanks Eric.
16 October 2025
Hells bells!
My order was executed and received quickly. The price is a little on the high side but hopefully worth it once I use the clay ordered and see the results I anticipate.
14 October 2025
I love the selection and how quickly my…
I love the selection and how quickly my items arrive. I am a military spouse living in Japan so I have an FPO, AP address and despite that my orders always arrive within a week and I'm so grateful for that!
9 October 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.