Seattle Pottery Supply Reviews 

1,980
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 199 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, including pottery wheels, glazes, and clay, often highlighting their effectiveness and ease of use. The staff receives frequent commendations for being knowledgeable, helpful, and friendly, assisting with everything from product selection to troubleshooting. Reviewers also appreciate the prompt and well-packaged delivery, with many noting that their orders arrive quickly and intact, even for distant locations. The ordering process, particularly online, is described as user-friendly and efficient, making it easy for customers to find and purchase the supplies they need. However, some customers experienced issues with delivery times, noting that orders sometimes took longer than expected or that shipping costs were disproportionately high. A few people also reported receiving products that were not in optimal condition, such as hard clay or leaky packaging, or had concerns about product consistency.

What people talk about most

Product

Customers had positive experiences with products, frequently praising the quality and variety of clays,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the fast and quick... See more

Order

Reviewers mention positive feedback about order, with many finding the ordering process easy and... See more

Quality

People report positive experiences with product quality, praising the great clays, glazes, and accessories,... See more

Staff

Clients share positive opinions on staff, consistently describing them as friendly, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently ordered and received a lovely new Shimpo Whisper pottery wheel (is awesome). Service was prompt and delivery worked out well considering I am off the beaten path near Portland OR. Was mino... See more

Rated 5 out of 5 stars

From my search you are the only company who stocks large size bamboo handles for teapots. We were able to make functional after many years an antique Japanese teapot -a family heirloom. The fit and fo... See more

Rated 5 out of 5 stars

The great customer service is what takes me back to Seattle pottery supply. They explain everything very detailed, especially when it comes to working with kiln. It was my first experience and li... See more

Rated 5 out of 5 stars

Taking a trip to Seattle Pottery Supply feels like Christmas for ceramicists. There's so much to look and a plethora of options in all directions! Their lovely staff are pleasant, knowledgeable and ea... See more


Company details

  1. Ceramic Manufacturer
  2. Pottery Manufacturer
  3. Pottery Store

Written by the company

A premier manufacturer and online retailer of pottery kilns, ceramic supplies, glazes, clays and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(1,980)

196 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Source for Supplies

Variety of tools is fantastic, the indication of quantity "in stock" is very helpful, and delivery was very good. In addition, there is a 30-day return policy, with a quick response with courtesy. What more can anyone ask? Thank you Seattle Pottery.

31 October 2025
Rated 5 out of 5 stars

Very good service

I’m trying out new clay Helborne red you sent email advertising it I looked at it it looked good to try. Then you sent me 10% off I loved that. Clay came quickly and I’ll let you know what I think of it. I always get good service dealing with you all.

30 October 2025
Rated 5 out of 5 stars

LOVE HELLBORN!!

LOVE HELLBORN!!! People in my studio were very intrigued. We are wondering if we would get some kind of discount if we were to place a group order and having it shipped to the Glassell School of Art.

23 October 2025
Rated 5 out of 5 stars

Speedy!

I’m amazed at how quickly my order was filled and delivered! I rarely experience that here in Alaska. Thank you!

28 October 2025
Rated 5 out of 5 stars

Thank you very much Seattle pottery

Thank you very much Seattle pottery. I needed to tell you that the Clay actually showed up. I was gonna email you, but I will tell you here. The glaze got delivered earlier and I received a notice that had said the Clay wasn't coming until November 6 (six days later), so if you did something to make that happen faster thank you very much. I love your clay and glazes.

28 October 2025
Rated 5 out of 5 stars

Raku glazes online

I ordered some Raku glazes online. The photos looked great but I haven't tried them yet. They arrived packed well. Shipping took awhile though.

2 November 2025
Rated 5 out of 5 stars

Spoke to live person to get more info…

Spoke to live person to get more info on Stroke and Coat glaze I planned to buy. Very helpful. Box arrived to NC in less than a week! Love the glaze and appreciate that I could buy 8oz and 16oz bottles. Gave me the chance to have a much wider selection of colors.

20 October 2025

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