Stoneside Blinds & Shades Reviews 1,598

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, professionalism, and helpfulness throughout the entire process, from design consultation to installation. People frequently highlight the excellent service, noting the efficiency, punctuality, and clear communication from the team. Consumers are very satisfied with the high quality of the products, finding them to be top-notch and perfectly suited to their needs, enhancing the look of their homes. The user experience is consistently described as smooth and easy, with many appreciating the detailed explanations and precise installations. However, some customers also noted minor issues with order accuracy, specifically receiving all up/down shades when a mix of types was expected.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the professionalism and... See more

Product

People report positive experiences with product quality and design. Customers are thrilled with the premium... See more

Quality

Customers consistently note positive experiences with quality. Reviewers frequently praise the high-quality... See more

User experience

Clients share positive opinions on user experience, highlighting the ease and professionalism of the entire... See more

Based on these reviews

Rated 5 out of 5 stars

With our remodel, we needed new window treatments. Searching the internet we found Stoneside Blinds and Window Treatments. Working with Lisa who is very knowledgeable and a great eye for design, we we... See more

Rated 5 out of 5 stars

Rusty removed the solar shade and checked the motor. He determined a new motor was needed since the original one wasn't keeping a solar charge. Therefore, the shade was stuck in the two inch raised mo... See more

Rated 5 out of 5 stars

Stoneside stands by their brand. The quality is top notch. The company is highly rated today because of product workmanship, and excellent installers (Jonathan Shivley, specifically), and the Cu... See more

Rated 5 out of 5 stars

The installers and the entire installation of our Shades was top notch! Everything was explained demonstrated, the Shades turned out just as imagined...we are very thankful of Hala expertise and i... See more


Company details

  1. Window Treatment Store
  2. Blinds Shop

Information provided by various external sources

Stoneside manufactures custom-made blinds, shades and custom draperies and sells direct to the public. Our design consultants and installers help you select and design the perfect shades and blinds to fit your needs, measure your windows and install the finished product.

Written by the company

Our Guarantee

Satisfaction Guarantee

Our design consultants bring the showroom to you and work in collaboration with you to find the right window fashions for your style and needs. If for any reason you don't love the choices you made, just give us a call within 30 days of installation and we will work with you until you are satisfied and provide you a 50% discount on any replacement products.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Solar Shade Warranty

Rusty removed the solar shade and checked the motor. He determined a new motor was needed since the original one wasn't keeping a solar charge. Therefore, the shade was stuck in the two inch raised mode. Special thanks for the troubleshooting and correcting the issue.

17 April 2026
Rated 5 out of 5 stars

Stoneside Technician Review

Shane, our installer, was very thorough and efficient with our install. When he completed the job, he showed my husband that each one was operating correctly and answered all questions to our satisfaction. Additionally, Shane was very friendly and pleasant during the entire install process.

15 April 2026
Rated 5 out of 5 stars

Would Use Stoneside Again!

The whole process with Stoneside was smooth, and I’m so happy with how my window coverings turned out. The measurements they took were precise, the design consult with Rebecca was incredibly thorough and helpful. She got me aligned with what I envisioned for my home, including style and colors. The install by Edgardo was surprisingly fast and he did a great job and was very friendly. I would definitely use them again in the future.

2 April 2026
Rated 5 out of 5 stars

Two thumbs up for Stoneside & John

John was an excellent technician—punctual, personable, and incredibly easy to work with. He took the time to answer all of my questions in a way that felt respectful and clear, never making me feel rushed or silly. Most importantly, he addressed every issue I had, and the improvements he made will genuinely make my day-to-day life much easier with my shades.

It’s clear he takes pride in his work, and it also reflects well on the company—there’s a strong sense that they support their team to deliver great service and stand behind a quality product. I’ve been very pleased all around and wouldn’t hesitate to recommend both John and the company.

8 April 2026
Rated 4 out of 5 stars

Great experience overall

Great experience overall! The interior design ideas were creative and practical at the same time. They understood my requirements well and suggested designs that suited my space perfectly. The materials used were of good quality and the finishing was excellent. Communication was smooth and the project was completed on schedule. Worth the investment.

4 April 2026
Unprompted review
Rated 5 out of 5 stars

“Cuffs to Ryan”

In a word, Ryan, who installed our blinds today was fantastic. He came to our house several weeks back to take measurements and was very professional, extremely polite, and very clear with his explanation in exactly how our blinds would look once installed.

My wife and I had the pleasure of working with Ryan today and were so pleased to know that we requested the right person to install our blinds. It’s obvious that Ryan’s measurements were precise, and his installation was perfect!

What else can I say about this company? Well, after looking at the final product, it’s obvious that this company spends a lot of time on the engineering of their products. The shades were made perfectly, they look terrific, and Ryan made that happen.

B. Newman
April 1, 2026

1 April 2026
Rated 5 out of 5 stars

Stoneside Blinds & Shades proved to be exactly what I was looking for.

Stoneside Blinds & Shades proved to be an exceptional company to collaborate with. Dana, our design consultant, demonstrated exceptional professionalism and provided invaluable insights for our project. Scott, our installer, exhibited a wealth of knowledge, friendliness, and executed a swift and flawless installation of our shades. Furthermore, the shades are proudly manufactured in the United States.

31 March 2026
Rated 5 out of 5 stars

Quick and quality service

We called and made an appointment for a consultant to come by and it happened quickly. Harry was helpful and understood what we needed. The Ned shades came sooner than expected and were installed quickly. They look and fit beautifully. Outstanding product and service!

28 March 2026
Rated 5 out of 5 stars

a textbook experience - great service!

Justin Lewis (our installer) did a great job installing window treatments on 6 windows. He left our home cleaner than he found it and was very professional. Our designer, Jason Miller, helped us create beautiful rooms in our new home with his expert consultation. I could not be happier with the experience and our home looks amazing!

24 March 2026
Rated 5 out of 5 stars

My experience with the company has been…

My experience with the company has been excellent, the window coverings look beautiful and hopefully withstand the test of time regarding functionality.
Dave was efficient in installing, courteous and I would be happy to recommend him to anybody.
Peter

21 March 2026
Rated 5 out of 5 stars

Excellent Product and service

The blind, which was for a very tall large window fits perfectly and is of high quality materials and mechanism. Additionally, the installer was highly professional and a delight to chat with as he was installing the blind. He did in 20 minutes a task that, even I could figure out how to do it, would have a couple of hours with no confidence that I would get it right.

19 March 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look