I never received my $300 order placed in July of 2023 and the company was unresponsive in my attempts to reach them thru their website and by phone to cancel and request refund. The BBB says there has... See more
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Excellent customer service from Oscar and SD Truck Springs! Oscar went above and beyond to get our springs delivered ASAP; cross country a few days before christmas, and with a huge storm hitting the... See more
Starting this project, I had no idea how to spec’ the replacement shock absorbers on my 2000 Beaver motorhome. The numbers on the existing ones let nowhere. I contacted SD Truck Springs and met Devin... See more
Called to follow up on my order and Derrik in customer service was a great help! He was very informative and made sure all of my questions were answered. I needed an alternative shipping date to bette... See more
Company details
Contact info
85-7 Air Park Drive, 11779, Ronkonkoma, United States
- 877-774-6473
- Customerservice@sdtrucksprings.com
- sdtrucksprings.com
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This company hasn't invited customers recently, so reviews may not be representative
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Oscar was a great help and really…
Oscar was a great help and really friendly!!
I was wondering where my order was I…
I was wondering where my order was I spoke with Derrik Peterson.He said he would get back to me that day and he did he found out that there was a back order on it. Very satisfied with Derek’s response.
Top notch customer service
Top notch customer service! Super knowledgeable, friendly, and professional!
KUDDOS TO DERRICK…
Derrick's customer service was absolutely amazing. He was attentive to my request and the need to expedite my order. He was informative and responsive. Needless to say, my order will be here by end of day today. Great Job!! Kuddos to Derrick
Allyra she was a great help making sure…
Allyra she was a great help making sure I understood what I was getting very knowledgeable. Need more customer service like this.
Air Bag Help
We have been waiting for a while to get the air bags for our Rescue Fire truck and Jacque was able to find them and get them ordered for us, Thank you
Brian is very helpful in the process of…
Brian is very helpful in the process of getting the best parts for your project. He has gone above and beyond for giving me great advice and service thank you. Jeff
Great awesome took time to explain
Called to follow up on my order and…
Called to follow up on my order and Derrik in customer service was a great help! He was very informative and made sure all of my questions were answered. I needed an alternative shipping date to better fit my needs and he got it all taken care of. Greatly appreciate his help!
The gentleman Derrick was a tremendous…
The gentleman Derrick was a tremendous help. I had many questions and he answered them with great knowledge. He even recommended a product to replace one that was on back order. Need more people like this guy
Bryan made it very easy and helpful
Bryan made it very easy and helpful! thanks
Ordered of u-bolts
My order came fast. And customer service was very helpful and got my order fix right away.
Your technician was of great help
Your technician was of great help. Parts fit, work as specified, and reasonable shipping time. The shipping for 2 springs was a little high in my opinion, however the overall experience was above average.
Brian gives Grreat Customer Service and…
Brian gives Grreat Customer Service and He Knows His Products
Brian is the best
Brian is the best. Started on the help desk and ended on a phone call. Explained things and made an offer of replacement with another brand. Rare to find folks interested in customer satisfaction at his level.
Brian was a huge help today
Brian was a huge help today! He very promptly looked into my order to check the status and gave me an update. I didn't expect to hear back so quickly and was very happy to have a response to my email so fast.
Thank You Rachel
Rachel was responsive and worked with me. I appreciate her support in resolving my issue.
Fantastic customer service
Fantastic customer service! Heather was incredible. Thank you so much.
Brian is awesome!
Brian is very knowledgeable and his suggestions were Informative and very helpful! This was my 2nd order this morning!!
Brian quickly found the right sway bar…
Brian quickly found the right sway bar for my 2022 MB Sprinter 2500. He professionally processed my order.
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