SD Truck Springs Reviews 

3,723
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

I never received my $300 order placed in July of 2023 and the company was unresponsive in my attempts to reach them thru their website and by phone to cancel and request refund. The BBB says there has... See more

Rated 5 out of 5 stars

Excellent customer service from Oscar and SD Truck Springs! Oscar went above and beyond to get our springs delivered ASAP; cross country a few days before christmas, and with a huge storm hitting the... See more

Rated 5 out of 5 stars

Starting this project, I had no idea how to spec’ the replacement shock absorbers on my 2000 Beaver motorhome. The numbers on the existing ones let nowhere. I contacted SD Truck Springs and met Devin... See more

Rated 5 out of 5 stars

Called to follow up on my order and Derrik in customer service was a great help! He was very informative and made sure all of my questions were answered. I needed an alternative shipping date to bette... See more

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4.2

Great

TrustScore 4 out of 5

4K reviews

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4.2

All reviews

(3,723)

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Rated 5 out of 5 stars

Brian's help

Mr Brian did an excellent job in helping me today.He explained everything to me.He was very professional in his job.Brian helped me find the correct shock for my truck.I really appreciate his help.

22 November 2022
Unprompted review
Rated 5 out of 5 stars

The Company has been great to deal…

The Company has been great to deal with. Heather in service is awesome had a order that was taking a long time for them to receive so she helped me chose a different setup on my Truck and had it shipped quickly. Thank you I will use this Company in the future because of her customer service.

8 November 2022
Unprompted review
Rated 5 out of 5 stars

I was having trouble locating the parts needed

I was having trouble locating the correct replacement air bags for my truck and Heather worked with me on this issue. She asked me about the spacing and the actual size of the bags which failed on my truck. She waited while I ran out and got those measurements. She then gave me the part number of what she says will work. I feel confident that I now know what is needed and though these bags are not available from SD Truck Springs at this date, I have the information I need to fix my truck. Great customer service!

8 November 2022
Unprompted review
Rated 5 out of 5 stars

Brian was awesome

Brian was a huge help in figuring out our irder status and giving us the best option available to get our product timely. Thanks Brian!!

8 November 2022
Unprompted review
Rated 5 out of 5 stars

Custom service is excellent

Custom service is excellent, although my part was delayed the rep, Heather, found my order and took care of it quickly. Gave me multiple options for how to resolve and even gave me her extension if I need anymore information

5 November 2022
Unprompted review
Rated 5 out of 5 stars

Good service and prices

I have purchased two sets of air bags and on-board compressors from SD Truck Springs. The orders were shipped on time and their warranty service is good as well. I recommend SD Truck Springs and would do business with them again.

10 May 2022
Unprompted review
Rated 5 out of 5 stars

I didn’t receive all of my order

I didn’t receive all of my order. When I called I spoke with Derrick who was very helpful. While we were on the phone he figured out what the problem was and took care of it immediately. Was very impressed with the the company and Derrick.

1 November 2022
Unprompted review
Rated 5 out of 5 stars

REAL people answer the phones!

How nice is it call a company these days for product support and actually get a REAL person on the phone! Devin helped me make sure my purchases where compatible with each other and took the order there and then. Done! Everything fit nicely with no interferences. Thank You so much!

18 October 2022
Unprompted review
Rated 5 out of 5 stars

Brian B

Brian B. Was of great help explaining the delay on my order and is committed to ensuring my order gets sent out asap…

31 October 2022
Unprompted review
Rated 5 out of 5 stars

Fixed up my Beaver

Starting this project, I had no idea how to spec’ the replacement shock absorbers on my 2000 Beaver motorhome. The numbers on the existing ones let nowhere. I contacted SD Truck Springs and met Devin Gordy. With his expertise and guidance, we figured out the shocks I needed and ordered them. I am no longer galloping down the road in my Beaver but cruising smoothly. Thanks Devin.

12 July 2022
Unprompted review

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