Sargeants Reviews 

270
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We had a great experience with Anais at Sargeants. It’s rare to find an estate agent who is genuinely kind, helpful, and respects your time. She was a breath of fresh air and really understood our s... See more

Rated 5 out of 5 stars

Highly Recommendable expetience with fantastic team from Northfields office .We wish to thank you for established a good relationship for last 6years a specialy with Andrea & Gary such support a... See more

Company replied

Rated 5 out of 5 stars

We were with another Agency for approx 6 months then changed to Sargeants. Our flat sold the first day. We cannot thank Anais enough for her help and professionalism, always there to answer any ques... See more

Rated 4 out of 5 stars

My brother and I recently sold our father’s house through Sargeants and Hulya was our main contact. She was always friendly, helpful and patient in what was at times, a rather stressful sale. We appre... See more

Company replied

Company details

  1. Money & Insurance

Information provided by various external sources

We're a family run estate agency in Ealing who believe in keeping the best of what's gone before, and making things better wherever we can.


Contact info

4.8

Excellent

TrustScore 5 out of 5

270 reviews

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4.8

All reviews

(270)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Overall a really great service

Overall a really great service. Very friendly, efficient and professional team. Thank you Anais for making the onboarding process smooth and straightforward for us. Would definitely recommend Sargeants

17 November 2023
Unprompted review
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Reply from Sargeants

Hi Carine,
Thank you for your fantastic feedback! We're thrilled to hear that you had a great experience with our friendly, efficient, and professional team. Anais is delighted to have made the onboarding process smooth and straight forward for you. Your recommendation means a lot to us. If there's anything more we can assist you with or if you have further inquiries, please feel free to reach out. We look forward to continuing to provide excellent service.
Dean Sargeant

Rated 5 out of 5 stars

Extremely good service

We have known Gary Lowden for over 20 years as a letting agent and he has been reliable and given consistent advice. The Lettings team at Sargeants are all very easy to deal with and get on with things in a timely manner. I cannot recommend them highly enough.

22 November 2023
Unprompted review
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Reply from Sargeants

Hi Sheila,
Thank you for your wonderful endorsement! We appreciate your long standing trust in Gary Lowden and the Sargeants Lettings team. It's fantastic to hear that over the 20 years, Gary has consistently provided reliable advice, and the team has been efficient and easy to deal with. Your high recommendation is truly valued. If there's anything more we can assist you with or if you have further inquiries, please feel free to reach out. We look forward to continuing to serve you.
Dean Sargeant.

Rated 5 out of 5 stars

We have used Sargeants for some years…

We have used Sargeants for some years now and have always been pleased with their efficiency in finding suitable tenants. We would highly recommend them to friends and family. We have known Gary Lowden for at least twenty years and have already trusted his advice.
Sylvia Wing

21 November 2023
Unprompted review
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Reply from Sargeants

Hi Sylvia,
Thank you for your long-standing trust and loyalty to Sargeants. We're delighted to hear that our efficiency in finding suitable tenants has consistently met your expectations over the years. Your recommendation to friends and family means a lot to us.
Dean Sargeant

Rated 5 out of 5 stars

Very helpful

We dealt with Hayley, who was very helpful and responsive. Would definitely recommend to any of our friends who are looking to move to the area

18 October 2023
Unprompted review
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Reply from Sargeants

Hi Will,
Thank you for your review! If you ever have any further needs or inquiries, please don't hesitate to reach out.
Dean Sargeant

Rated 5 out of 5 stars

They were very helpful

They were very helpful, especially Joy and Sally. They were very punctual and supportive throughout the whole process. Their communication and advice was excellent. Very polite and really good service. Really recommend. 👍

9 November 2023
Unprompted review
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Reply from Sargeants

Hi Jagir,
Thank you for your review! If you ever have any further needs or inquiries, please don't hesitate to reach out.
Dean Sargeant

Rated 5 out of 5 stars

Amazing Team That Help You Achieve Your Dream

Sargeants are reliable, honest and get the job done seamlessly. I am blown away by the excellence and such precision of my Sales Manager, Hayley Knowles. Hayley is extremely precise, professional and on point with all my requests, almost as if she can read my mind! Hulya is superb with her superb skills at listening to my needs to select properties that match exactly what you express. Hayley and Hulya have exceeded my expectations, I have already recommended Hayley to another family friend, as I just cannot stop promoting a company with staff of excellence and brilliance. I am so relieved that I've met an awesome team within an awesome company, that will have me returning and referring for a very long time. Thank you Sargeants in assisting me to change my life with my family for the better. I am an extremely happy customer.

4 November 2023
Unprompted review
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Reply from Sargeants

Hi Lillian,
We are truly touched by your heartfelt words! Thank you for taking the time to share your experience with Sargeants. We appreciate your recommendation to a family friend and are grateful for the opportunity to assist in positively changing your life. If there's anything more we can do for you or if you have further inquiries, please feel free to reach out. We look forward to being of service to you and your family for many more years.
Dean Sargeant

Rated 5 out of 5 stars

Exceptional service

I want to express my gratitude for the exceptional service Sargeants provided for us as lanlords for over 15 years now. Gary and the team have been nothing short of brilliant, always there to advise on new tenants and help with any ongoing issues. We've always trusted their judgment and they have never let us down. They always send us the prompt reminders for renewals and statutory obligations, ensuring we never miss them. Gary and the team are highly professional, approachable, and friendly, and their experience is evident in the way they handle everything. As a landlord for several properties with Sargeant, I will continue to trust them with all my future lettings. Thank you again for your outstanding service.
Best regards,
Beri Popovic

6 November 2023
Unprompted review
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Reply from Sargeants

Hi Beri,
Thank you immensely for your generous words of appreciation. We are truly grateful for the trust you have placed in Sargeants as your chosen property management partner for over 15 years.
Gary and our team are overjoyed to have been of service to you, providing advice on tenants and addressing any concerns promptly. Your trust in our judgment and the acknowledgment of our professionalism, approachability, and friendliness mean the world to us. We're pleased to know that our reminders for renewals and statutory obligations have been helpful in ensuring a smooth and compliant process for your properties.
We look forward to many more years of successful collaboration.
Dean Sargeant

Rated 4 out of 5 stars

Service with a smile

We have just sold our house with Sergeants. From the top down they provide great service, always friendly and ready to help at the drop of a hat. I can't recommend them highly enough.

18 October 2023
Unprompted review
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Reply from Sargeants

Thank you for your review! If you ever have any further needs or inquiries, please don't hesitate to reach out.
Dean Sargeant

Rated 5 out of 5 stars

I have been using Sergeants for many years

I have been using Sergeants for many years now, and I do so, because they understand me and have always
provided me with good tenants, good advice, and reminders when to update whatever needs to be updated. That is why I am giving them 5 stars and won't being changing them.

17 July 2023
Unprompted review
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Reply from Sargeants

Hi Teresa,
Thank you for your review! If you ever have any further needs or inquiries, please don't hesitate to reach out.
Dean Sargeant

Rated 5 out of 5 stars

Highly recommended

Dean, Hayley and the team were brilliant at helping us navigate the sale of our property. They gave us solid advice on the local market and how to price our property. They were able to get us a significant number of viewings over the first weekend and under offer in just over a week from listing.

29 September 2023
Unprompted review
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Reply from Sargeants

Hi Rob,
Thank you for your kind words! We're thrilled to hear that the team were able to assist you effectively in navigating the sale of your property. Providing solid advice on the local market and pricing, as well as achieving a significant number of viewings and securing an offer in just over a week, is truly rewarding for us. If there's anything more we can assist you with or if you have further inquiries, please feel free to reach out. We appreciate your trust in Sargeants and wish you all the best with your property endeavours.
Dean Sargeant.

Rated 5 out of 5 stars

We bought our lovely new home through…

We bought our lovely new home through Sargeants. They were proactive, kept us informed all the way through the process and were always professional. Highly recommended.

29 September 2023
Unprompted review
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Reply from Sargeants

Hi Sophie,
We highly value your feedback and the trust you've placed in us. Should you have any more questions or need assistance down the road, please feel free to get in touch. Congratulations on your new home, and thank you for choosing Sargeants!
Dean Sargeant

Rated 5 out of 5 stars

Great service from Hayley at Sargeants

We worked with Hayley at Sargeants buying a house in Northfields recently. She was incredibly friendly, professional and efficient. One of the things we really liked was that we dealt with Hayley all the way through the process, from viewing to completion, so we had one point of contact who always knew what was happening, rather than being handed around different people in the team.

25 August 2023
Unprompted review
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Reply from Sargeants

Hi Robert,
Thank you for sharing your positive experience working with Hayley at Sargeants during the recent purchase of your house in Northfields. We're thrilled to hear that Hayley's friendliness, professionalism, and efficiency stood out for you. We understand the importance of having a consistent point of contact, and we're delighted that dealing with Hayley from viewing to completion provided a seamless experience for you. If there's anything more we can assist you with or if you have further inquiries, please feel free to reach out. We appreciate your trust in Sargeants and wish you many happy years in your new home.
Dean Sargeant

Rated 5 out of 5 stars

first time buyer

This company across the board is spot on. My renting experience with them was quality, and now having worked with Louis in the sales team for months on purchasing a place, it was no different.
He was consistent with great guidance and showed care in our requirements - polite, friendly and professional throughout. An absolute pleasure to deal with.
Whenever you walk into the office, everyone there is lovely.
Highly recommend

21 August 2023
Unprompted review
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Reply from Sargeants

We highly value your feedback and the trust you've placed in us. Should you have any more questions or need assistance down the road, please feel free to get in touch, thank you for choosing Sargeants!
Dean Sargeant

Rated 5 out of 5 stars

Definitely recommended

We've worked with Sergeants for years - for letting our flat and most recently, for its sale (with Hayley) - and we couldn't recommend them more. They've always been professional, very responsive and pleasant to work with. We could always count on them to support us and advise us objectively. They're a local family-owned business, not salesy or pushy, which we appreciated a lot.

6 August 2023
Unprompted review
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Reply from Sargeants

We highly value your feedback and the trust you've placed in us. Should you have any more questions or need assistance please feel free to get in touch, thank you for choosing Sargeants!
Dean Sargeant

Rated 5 out of 5 stars

Amazing team at sargeant

Soraya was amazing throughout the purchase process. She was very professional, understood the markets and went above and beyond the call of duty to deliver the best properties and then convinced me of the same! Thank you for the wonderful job, the support and reassurances throughout. You were God sent. Jazak Allahu khairan. I will definitely use Sargeant again and recommend you to all buyers and sellers. My best wishes to you and the team at Sargeant (Sally, Raul, Luis,Dean, Gary & Louise).

31 March 2023
Unprompted review
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Reply from Sargeants

We highly value your feedback and the trust you've placed in us. Should you have any more questions or need assistance please feel free to get in touch, thank you for choosing Sargeants!
Dean Sargeant

Rated 5 out of 5 stars

Excellent service throughout the sale of our flat

Just completed on the sale of our flat and couldn't recommend Sargeants more. From the start, we liked Sargeants as a local agent and their overall marketing. They have been hands on and professional from the start, giving feedback on all viewings and once an offer was agreed, nurturing the sale through to the end. Our sale wasn't straight forward but it was made easier by such a supportive agent, especially in the current market. In particular I must mention Hayley who was outstanding throughout. As a Managing Partner of a solicitors firm I have had a lot of dealings with estate agents over the years and Sargeants are definitely up there with the best. Thank you :-)

27 July 2023
Unprompted review
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Reply from Sargeants

Thank you so much for your heartfelt recommendation! We're thrilled to hear that you had a positive experience with Sargeants during the sale of your flat. Your kind words about our hands on approach, professionalism, and the support you received, especially from Hayley are truly appreciated. It's rewarding to know that we were able to navigate through a not so straightforward sale and provide outstanding service. If there's anything more we can assist you with or if you have further inquiries, please feel free to reach out. Congratulations on the sale of your flat, and thank you for choosing Sargeants!
Dean Sargeant

Rated 5 out of 5 stars

Very friendly and tenacious

Very friendly and tenacious, we had a lot of issues with the sale which weren’t their fault but they always had the experience and time to help.

1 July 2023
Unprompted review
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Reply from Sargeants

We highly value your feedback and the trust you've placed in us. Should you have any more questions or need assistance please feel free to get in touch, thank you for choosing Sargeants!
Dean Sargeant

Rated 5 out of 5 stars

Sargeants Estate Agents Sales and Letting 5 Stars

Recently Rented an Apartment out on a short let with Sargeants Lettings
Gary and Raul took complete control of the situation, made us feel very comfortable as it was our first letting venture
The whole process was extremely professional and thorough
Highly recommend Dean >Gary and Raul
A five star 🌟🌟🌟🌟🌟rating from us

1 April 2023
Unprompted review
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Reply from Sargeants

Hi Johnny,
Thank you so much for sharing your positive experience with Sargeants Lettings! We're thrilled to hear that Gary and Raul provided you with excellent support and made your first letting venture a comfortable and professional experience. Your recommendation and five-star rating mean a lot to us. We appreciate your trust in Gary and Raul. If there's anything more we can assist you with or if you have further inquiries, please feel free to reach out. We look forward to working with you in the future.
Dean Sargeant

Rated 5 out of 5 stars

We recently bought a house through…

We recently bought a house through Sargeants in Hanwell and have been really pleased with how smooth the process has been. Sally was brilliant throughout.

24 March 2023
Unprompted review
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Reply from Sargeants

We highly value your feedback and the trust you've placed in us. Should you have any more questions or need assistance please feel free to get in touch, thank you for choosing Sargeants!
Dean Sargeant

Rated 5 out of 5 stars

I have a very good experience with…

I have a very good experience with Sargeants Ealing office. Their agent, Soraya Rouaz has been very helpful. Different from many other agents in the market, she is not only knowledgable but also not pushy at all. I never feel pressured, instead I feel respected and comfortable with the property search. I would recommend Sargeants to people who are looking in the Ealing area for sure.

19 January 2023
Unprompted review
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Reply from Sargeants

It's great to hear that you had a lovely experience working with us Angie and thank you for your five star review! - Team Sargeants

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