Sargeants Reviews 

270
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We had a great experience with Anais at Sargeants. It’s rare to find an estate agent who is genuinely kind, helpful, and respects your time. She was a breath of fresh air and really understood our s... See more

Rated 5 out of 5 stars

Highly Recommendable expetience with fantastic team from Northfields office .We wish to thank you for established a good relationship for last 6years a specialy with Andrea & Gary such support a... See more

Company replied

Rated 5 out of 5 stars

We were with another Agency for approx 6 months then changed to Sargeants. Our flat sold the first day. We cannot thank Anais enough for her help and professionalism, always there to answer any ques... See more

Rated 4 out of 5 stars

My brother and I recently sold our father’s house through Sargeants and Hulya was our main contact. She was always friendly, helpful and patient in what was at times, a rather stressful sale. We appre... See more

Company replied

Company details

  1. Money & Insurance

Information provided by various external sources

We're a family run estate agency in Ealing who believe in keeping the best of what's gone before, and making things better wherever we can.


Contact info

4.8

Excellent

TrustScore 5 out of 5

270 reviews

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4.8

All reviews

(270)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Joy has provided an astounding service…

Joy has provided an astounding service in helping us find our new home. Her professionalism and extensive knowledge of the market was really helpful. Also her upbeat and bubbly character was infectious, she really made us feel at ease during quite a stressful purchase

25 October 2023
Unprompted review
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Reply from Sargeants

Thank you so much for your kind words! We’re thrilled to hear that Joy made such a positive impression. Her hard work and dedication truly make a difference in our team. We appreciate your feedback!
Team Sargeants.

Rated 5 out of 5 stars

I have had a great experience

I have had a great experience, it has been stressfree & a breeze. Many thanks to Joy who has been a real asset to the team, she has been friendly & always been more than helpful!

1 December 2023
Unprompted review
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Reply from Sargeants

We really appreciate your kind words! Joy consistently goes above and beyond, and it’s great to see their efforts recognized. Thank you for highlighting her contributions!
Team Sargeants.

Rated 5 out of 5 stars

Joy is great to work with

Joy is great to work with, she always let myself and my husband know what was going on which made the whole process stress free, 5 stars 🌟. the team are very friendly and are extremely helpful, I would 100% recommend them if anyone is looking to buy or sell in the area.

Louise

25 November 2023
Unprompted review
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Reply from Sargeants

Thank you for your wonderful feedback! We’re glad you had a positive experience with Joy. Our team is dedicated to providing exceptional service, and your satisfaction is our top priority!
Team Sargeants.

Rated 5 out of 5 stars

I have been using these agents for some…

I have been using these agents for some years and have found them to be proactive and helpful in many ways.

12 December 2023
Unprompted review
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Reply from Sargeants

We truly appreciate your kind words! It’s our goal to provide exceptional service, and we’re glad to know we hit the mark. Thank you for choosing us!
Team Sargeants

Rated 5 out of 5 stars

I was looked after by Hulya Baillie at…

I was looked after by Hulya Baillie at Sergeants.
She was very helpful and knowledgeable and showed great experience in her role.
Nothing was too much and she explained everything very well.
Hulya is an asset to your business.

7 December 2023
Unprompted review
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Reply from Sargeants

Thanks so much for your positive feedback, specifically regarding your experience with Hulya! We’re dedicated to providing the best for our customers, and it’s rewarding to know our efforts are appreciated.
Team Sargeants.

Rated 4 out of 5 stars

Thank you

Such an awesome and helpful bunch. Helped me with all my queries, so professional in their approach. Thank you guys

23 November 2023
Unprompted review
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Reply from Sargeants

Thank you for your wonderful review! We’re thrilled to hear you had a great experience with Sargeants. Your support means a lot to our team!

Rated 5 out of 5 stars

Quality advice and specialist knowledge of the area

My main concern when choosing an agent to manage my properties was knowing I could trust they had an intimate understanding of the area where the properties are – and this meant a company that was not too corporate and one where staff are knowledeable – these qualities come with experience and empathy.
I find Sargeants fits the bill, my primary reason for moving from a company that had grown exponentially over 20 years (to the point where staff did not know their landlords) was to have that more bespoke element with the Lettings team again – who are after all managing our largest assets. This can of course also be said of selling or buying a property.
I have not regretted one moment moving to Sargeants. They deliver quality advice due to their specialist knowledge of the area, the staff are responsive, it's always a pleaseure to develop the next point of marketing with them and I can trust them to remind me to stay compliant with the ever increasing government changes in the Private Rented Sector.
When I come to the point of selling I would not hesitate in instructing Sargeants.

29 November 2023
Unprompted review
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Reply from Sargeants

Hi Rosanna,
We appreciate your feedback. If you ever need further assistance or have more feedback to share, the team at Sargeants is there for you.
Dean Sargeant.

Rated 5 out of 5 stars

Thanks Sargeants

I have had a great experience with Sargeants and Hulya in particular.
She has been very helpful and professional. Her dedication and availability made the entire process smooth despite the challenging market we are currently facing. Her in-depth knowledge of each property we viewed and her ability to answer our question was greatly appreciated. She managed to secure a buyer for my property and I highly recommend her and Sargeants as a whole.

5 December 2023
Unprompted review
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Reply from Sargeants

Hi Thomas,
Thank you for recommending Hulya and Sargeants as a whole. If you ever need further assistance or have more feedback, we're here for you.
Dean Sargeant

Rated 5 out of 5 stars

I can highly recommend Gary and the…

I can highly recommend Gary and the team at Sargeants. They are professional, knowledgeable and are always willing to go the extra mile. Their experience of sourcing reliable tenants is invaluable. If you're a landlord looking for an agent that will work in partnership with you, give Sargeants a call.

6 December 2023
Unprompted review
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Reply from Sargeants

Hi Carl,
Thank you for your recommendation and positive feedback about Gary and the Sargeants team. We're delighted to hear that you find them professional, knowledgeable, and willing to go the extra mile. We look forward to continuing to provide excellent service to you as a valued landlord.
Dean Sargeant

Rated 5 out of 5 stars

Communications were clear and honest

I dealt mostly with Sally and Dan at Sargeants Hanwell and both were clear and honest in their communications with me - which I appreciated,
I was in NZ throughout the sale of my flat and Sally maintained regular contact with me to keep me updated on the sale process. She was also instrumental in keeping the chain moving towards the sale and sorting out any issues that arose the along the way.

21 November 2023
Unprompted review
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Reply from Sargeants

Hi Caroline,
We highly value your feedback and the trust you've placed in us. Should you have any more questions or need assistance down the road, please feel free to get in touch. Thank you for choosing Sargeants!
Dean Sargeant

Rated 5 out of 5 stars

professionalism a rare attribute

What drew me to Sargeants was the genuine warm welcome andatmosphere when entering the office.
The professionalism of the staff was evident.
During the last few weeks Hulya has put an Ernest effort in to sell my house, the rest of the staff Sally, Joe and Haley have been a pleasure to work with.

1 December 2023
Unprompted review
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Reply from Sargeants

We're truly grateful for your kind words and delighted that you found our office atmosphere welcoming. It's fantastic to hear that the professionalism of our staff has made your experience enjoyable. We appreciate your acknowledgment and are here to assist you every step of the way. If there's anything more you need or any questions you have, feel free to reach out. Thank you for choosing Sargeants!
Dean Sargeant

Rated 5 out of 5 stars

Lovely and very responsive

Hulya from Sargeants took us around a few properties and showed us one that we really loved. From when we first made contact to request a viewing, Hulya has been on it and very responsive. It was great spending the day with her, she made us feel at ease and very happy with her service.

2 December 2023
Unprompted review
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Reply from Sargeants

Hi Grace,
Thank you so much for sharing your positive experience with Hulya! We're delighted to hear that she provided a seamless and enjoyable process, from the initial contact to the property viewing. Your feedback about feeling at ease and appreciating her service means a lot to us. If you have any further questions or if there's anything more we can assist you with, please don't hesitate to reach out. We look forward to helping you find your ideal home!
Dean Sargeant

Rated 5 out of 5 stars

Sargeants were great

Sargeants were great, professional and on the ball. I mainly dealt with Hayley and she facilitated our sale beginning to end. I happily recommend.

3 November 2023
Unprompted review
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Reply from Sargeants

Hi Richard,
Thank you for your 5 Star review! If you ever have any further needs or inquiries, please don't hesitate to reach out.
Dean Sargeant

Rated 5 out of 5 stars

Feedback on Sargeants Estate Agents in London

I have been a client of Sargeants in Northfields, Ealing for the past 10 years, and my experience with them to date has always been exemplary. Their ability to consistently find excellent tenants has been invaluable to me. I appreciate the professional advice they provide on effectively marketing and presenting the property, ensuring that it remains attractive to potential tenants. Thanks to their efforts, I've rarely experienced any gaps between rentals, and my property remains consistently occupied.

One aspect that sets them apart in my opinion is their honesty and transparency. Unlike some agencies, they don’t exaggerate rental estimates just to secure a listing.

The efficiency of their rent collection and payment process is very good and well documented.

In a market where trust and reliability are paramount, Sargeants has proven to be a standout agency. I wholeheartedly recommend their services to anyone seeking a professional and trustworthy agency to market and manage their property.

29 November 2023
Unprompted review
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Reply from Sargeants

Dear Ana,
Thank you so much for your kind words and loyalty over the past 10 years. We're thrilled to hear about your exemplary experience with Sargeants. Your appreciation for our efforts in finding excellent tenants, providing professional advice, and maintaining transparency means a lot to us. We're proud to have earned your trust and strive to continue providing top-notch service. If there's ever anything you need or questions you have, please feel free to reach out. Your recommendation is truly valued.
Dean Sargeant

Rated 5 out of 5 stars

Sargeants were amazing

We could not recommend Sargeants enough, they went well beyond our expectations and dealt with all aspects of our letting swiftly and efficiently and providing advice and guidance along the way. Gary Lowden and the team were amazing, the best agents we have used in years.

9 June 2023
Unprompted review
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Reply from Sargeants

Hi Kim
Thank you so much for your recommendation! We're thrilled to hear that Gary Lowden and the team at Sargeants exceeded your expectations. Providing swift and efficient service, along with valuable advice and guidance, is what we aim for, and it's wonderful to know we've succeeded in making your experience the best in years. If you ever have further inquiries or need assistance in the future, please don't hesitate to reach out. We appreciate your trust in Sargeants and look forward to continuing working with you.
Dean Sargeant

Rated 5 out of 5 stars

Honesty & Transparency

When we decided to let our property we were naturally inclined to go to Gary and team at Sargeants. They have always been efficient and kind when we were looking to buy a house.

The most important value was honesty and transparency - we always felt they were acting for our best interest and not primarily for earning their quota. This made us feel confident that our house was in the right hands.

26 November 2023
Unprompted review
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Reply from Sargeants

Mr Masato,
Thank you for choosing Sargeants to let your property, and for your kind words! We greatly appreciate your trust in our team, and we're delighted to hear that our efficiency, kindness, and commitment to honesty and transparency have made you feel confident in having your house with us. If there's anything more we can assist you with or if you have further questions, please feel free to reach out. Your satisfaction is our top priority.
Dean Sargeant

Rated 5 out of 5 stars

Top letting agent.

Having employed several local agents over the years we now use Sargeants for their efficiency and professionalism. Amanda in the Northfields office is always on hand when we need help and advice. All our dealings are dealt with in a friendly manner. Sargeants have always found wonderful tenants for us.

24 November 2023
Unprompted review
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Reply from Sargeants

Hi Anthony,
Thank you for your kind words and for choosing Sargeants! We're thrilled to hear that our efficiency and professionalism have made a positive impact on your experience. It's great to know that Amanda in the Northfields office has been a helpful and friendly resource for you, providing assistance and advice when needed. We appreciate your trust in us to find wonderful tenants for your property. If there's anything more we can do or if you have further inquiries, please feel free to reach out. We look forward to continuing to serve you.
Dean Sargeant

Rated 5 out of 5 stars

Very pleased and satisfied with the…

Very pleased and satisfied with the service!! Highly recommend Sargeants, specifically with Joy, she made sure me and my partner felt assured and satisified, very well communication, would definetly refer family and friends to her! Thank you.

3 November 2023
Unprompted review
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Reply from Sargeants

Hi Mariah,
Thank you for your 5 Star review! If you ever have any further needs or inquiries, please don't hesitate to reach out.
Dean Sargeant

Rated 5 out of 5 stars

Great customer service

Great customer service. Especially Joy who gave great advice and was really helpful! Really recommend.

24 November 2023
Unprompted review
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Reply from Sargeants

Hi Daniel,
Thank you for your 5 Star review! If you ever have any further needs or inquiries, please don't hesitate to reach out.
Dean Sargeant

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