Sanders Cobb Chartered Surveyors Reviews 

109
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and surveyors for being exceptionally professional, polite, and knowledgeable during every single step of the property purchase journey. Many people note that communication is consistently fantastic, keeping clients thoroughly well-informed and fully supported from the very beginning to the end. Consumers also highlight the prompt advice and extremely comprehensive survey reports that deliver clear, detailed insights into the property condition. People deeply appreciate the extremely helpful follow-up calls and thorough in-person discussions offered right after the inspection to ensure complete understanding of all findings.

What people talk about most

Service

People report overwhelmingly positive experiences with the survey service, highlighting thorough and... See more

Staff

Reviewers highlight positive aspects of staff, noting that the team is professional, friendly, and helpful... See more

Customer service

Reviewers express high satisfaction with customer service, highlighting clear communication and outstanding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Richard was prompt for the appointment to view the property & took the time to explain to me from a visual report outside the house. A few days later my full Structual report was supplied with a... See more

Company replied

Rated 5 out of 5 stars

Richard and the team were outstanding from start to finish, and beyond. We needed a survey on a 1980s detached house with multiple upgrades completing quickly to help us understand any issues, an... See more

Company replied

Rated 5 out of 5 stars

Sanders Cobb was recommended to me by a family friend. I've used them twice now, and they are quick, efficient, reliable and reasonably priced. Their response time is brilliant, and they make sure tha... See more

Company replied

Rated 5 out of 5 stars

We chose Sanders Cobb primarily because they will meet you on site aftre the survey and answer any questions you have directly in situ. Richards report was extremely thorough and helpful. The report... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Real Estate Consultant
  3. Real Estate Surveyor
  4. Surveyor

Written by the company

Sanders Cobb Chartered Surveyors is an RICS Regulated firm of Chartered Surveyors, providing residential surveys throughout London, Greater London and Surrey. Our surveys are specifically designed to assist people buying or selling a property. We offer comprehensive bespoke Level 2 Home Surveys and Level 3 Building Surveys. Buying a property can be a particularly stressful experience and having a professional to guide you through the process is invaluable. Our reports ensure you are equipped with all the necessary information to complete your purchase with peace of mind. Our service includes a post inspection discussion about our findings, which can either be over the phone or at the property (subject to vendor and agent approval). We are also available to answer any queries after the survey report has been sent and are always willing to offer any advice and answer any queries to help with the property transaction. Our surveyors are fully qualified members of the Royal Institution of Chartered Surveyors.


Contact info

4.9

Excellent

TrustScore 5 out of 5

109 reviews

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4.9

All reviews

(109)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient, friendly and professional service!

We really appreciated the efficient, friendly and professional service we received from Richard Cobb at Sanders Cobb. He explained the findings in the survey and checked if we had any questions. The client onboarding was also very quick and easy to deal with. We recommend him.

1 December 2023
Unprompted review
Rated 5 out of 5 stars

Level 2 home survey

Contacting Richard Cobb was our first step into getting a detailed report on an Edwardian house we hoped to purchase. The friendly and informative talk that summarised his findings after inspection was most helpful. After receiving the report, I contacted him with a few queries and these were resolved quickly. I have already recommended Richard to a friend who needs the help of a surveyor .

1 November 2023
Unprompted review
Rated 5 out of 5 stars

Professional and approachable team

Matt was so helpful from our initial contact with him throughout the process. We had the opportunity to discuss our plans for the property ahead of the survey being conducted which meant he could include specific focus within the survey. Following the survey Matt called me the same afternoon and talked me through in detail the main points of note using clear and non - technical language.
He then produced a comprehensive and again, easy to digest, report within a short time frame. We have been able to contact Matt to discuss further aspects of the report which has been very helpful.
House buying is not a stress free process, but Matt has ensured that the survey element was as stress free as possible, without losing any professionalism throughout.

16 November 2023
Unprompted review
Sanders Cobb Chartered Surveyors logo

Reply from Sanders Cobb Chartered Surveyors

Hi Joss, thanks for taking the time to leave us such a great review. Its much appreciated. Good luck with your move and please don't hesitate to contact us if there is anything else we can help with.

Rated 5 out of 5 stars

Great communication and easy process

Really happy with the support on our house buying process. Thanks to Matt for the clear and honest communication. He even went back to the property to capture more pictures after the survey, which was really helpful. I would defintiely recommend using Matt and team.

14 November 2023
Unprompted review
Sanders Cobb Chartered Surveyors logo

Reply from Sanders Cobb Chartered Surveyors

Hi Richard, thanks for the kind review. Hope everything is going well with the move and please don't hesitate to contact us if we can help any further.

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