Sanders Cobb Chartered Surveyors Reviews 

109
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and surveyors for being exceptionally professional, polite, and knowledgeable during every single step of the property purchase journey. Many people note that communication is consistently fantastic, keeping clients thoroughly well-informed and fully supported from the very beginning to the end. Consumers also highlight the prompt advice and extremely comprehensive survey reports that deliver clear, detailed insights into the property condition. People deeply appreciate the extremely helpful follow-up calls and thorough in-person discussions offered right after the inspection to ensure complete understanding of all findings.

What people talk about most

Service

People report overwhelmingly positive experiences with the survey service, highlighting thorough and... See more

Staff

Reviewers highlight positive aspects of staff, noting that the team is professional, friendly, and helpful... See more

Customer service

Reviewers express high satisfaction with customer service, highlighting clear communication and outstanding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Richard was prompt for the appointment to view the property & took the time to explain to me from a visual report outside the house. A few days later my full Structual report was supplied with a... See more

Company replied

Rated 5 out of 5 stars

Richard and the team were outstanding from start to finish, and beyond. We needed a survey on a 1980s detached house with multiple upgrades completing quickly to help us understand any issues, an... See more

Company replied

Rated 5 out of 5 stars

Sanders Cobb was recommended to me by a family friend. I've used them twice now, and they are quick, efficient, reliable and reasonably priced. Their response time is brilliant, and they make sure tha... See more

Company replied

Rated 5 out of 5 stars

We chose Sanders Cobb primarily because they will meet you on site aftre the survey and answer any questions you have directly in situ. Richards report was extremely thorough and helpful. The report... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Real Estate Consultant
  3. Real Estate Surveyor
  4. Surveyor

Written by the company

Sanders Cobb Chartered Surveyors is an RICS Regulated firm of Chartered Surveyors, providing residential surveys throughout London, Greater London and Surrey. Our surveys are specifically designed to assist people buying or selling a property. We offer comprehensive bespoke Level 2 Home Surveys and Level 3 Building Surveys. Buying a property can be a particularly stressful experience and having a professional to guide you through the process is invaluable. Our reports ensure you are equipped with all the necessary information to complete your purchase with peace of mind. Our service includes a post inspection discussion about our findings, which can either be over the phone or at the property (subject to vendor and agent approval). We are also available to answer any queries after the survey report has been sent and are always willing to offer any advice and answer any queries to help with the property transaction. Our surveyors are fully qualified members of the Royal Institution of Chartered Surveyors.


Contact info

4.9

Excellent

TrustScore 5 out of 5

109 reviews

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4.9

All reviews

(109)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient service

Efficient service, very thorough survey and always on hand to answer our questions at speed. Would defiantly use Richard again.

25 March 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Thanks for the review William and all the best with everything.

Rated 5 out of 5 stars

Outstanding

I was recommended Sanders Cobb by some friends and I am pleased to say I received an outstanding service, speedy report and very detailed. I could not be more pleased!

1 March 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Great to hear you were pleased with the service. Thanks for leaving us a review.

Rated 5 out of 5 stars

Thorough, honest, trustworthy

Very thorough survey, trustworthy and honest people, competitive prices. We are very satisfied with our Home Survey. Matt met me at the property and discussed preliminary thoughts before receiving the written report a few days later, which I found particularly helpful.

5 March 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Thanks for taking the time to leave us a review George. Best of luck with the move!

Rated 5 out of 5 stars

5* Service - Highly recommended

Matt & Richard were extremely helpful and knowledgeable, which helped us massively as first time buyers. They also had great communication - especially ringing after the survey with a break down. It was also hassle free as they dealt with the estate agents direct to book in and arrange.
The pack is very detailed and clearly designed to understand and read.
I would highly recommend and use again without a doubt. Brilliant service.

11 March 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Our pleasure Lara - good luck with the purchase.

Rated 5 out of 5 stars

Would recommend!

We were recommended Richard Cobb for good reason! He was able to carry out the survey the following week and provided a comprehensive and detailed report within 2 working days. The report is long but very worth it-photos, details and recommendations are provided. Having received example reports from other companies Richard Cobb's survey was far more detailed and useful. He also phoned immediately after the survey with an overview of the key points that would be highlighted in the report- this was useful as it reassured us sooner and we had the opportunity to ask questions. Also the added bonus of very competitive pricing!

4 March 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Hi, thanks for the review and I'm so pleased the report exceeded your expectations.

Rated 5 out of 5 stars

Very responsive and helpful!

Richard was very responsive and helpful in answering any of our questions. The survey was booked in within days and the report was very quick, detailed and informative. It was also very personalised to our property rather than just standard language. Would highly recommend!

1 March 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Thanks Melissa, I really appreciate the review. Good luck with everything.

Rated 5 out of 5 stars

Excellent service

Richard did - again- an excellent job for us. We’ve used his services for three different properties. The home survey was again professional, quickly produced and very informative. The detailed report included advice regarding next steps and potential shortfalls which was incredibly useful. Richard’s ability to act without delay and produce the report swiftly made a huge difference to us, as we sealed the deal with the agent! Thank you 🙏

5 February 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Thank you for the kind review - always happy to help.

Rated 5 out of 5 stars

Highly Reccomended

Very professional outfit, comprehensive survey (Level 3) and excellent lines of communication - would very much recommend.

2 February 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Thanks for taking the time to leave a kind review Richard. Much appreciated.

Rated 5 out of 5 stars

Very efficient

Very efficient, knowledgeable and open. Really happy with the house survey - useful not only whilst buying the house, but I am sure we'll be consulting it for the years to come!

26 January 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Thanks Mykola. Really appreciate the kind feedback. Hope everything goes well.

Rated 5 out of 5 stars

Highly recommended

Richard was very helpful throughout the process and made himself available for a phone call just after his visit so that I had all the information to discuss with the builder the following morning. Very responsive to any queries.
I would highly recommend Richard and his team.

6 February 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Thank you Praveen for the kind review, very happy to assist.

Rated 5 out of 5 stars

Kind, honest and approachable.

Richard is clearly an extremely experienced surveyor. Not only that, he is kind, honest and approachable. His report was very detailed, he was happy to take me through the property to highlight important issues and has continued to be very approachable with answering questions after the report was sent over.

1 February 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, and great value. Can tell the surveyor really cared and really wanted to help. Was extremely supportive and available to call multiple times to clarify matters. The survey was extremely thorough - highly recommend.

3 February 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Thanks Tom, hope its all going well. Please don't hesitate to contact us if there is anything else we can help with.

Rated 5 out of 5 stars

Great experience with Sanders Cobb

Great experience with Sanders Cobb. Their availability for the survey was very quick (even brought it forward to the day after booking because they had another cancellation). Post-survey feedback call was detailed and helpful and then the quality of the final report was much better than I have received from a competitor last year.

18 January 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Really pleased you were happy with the service Alex and thanks for taking the time to leave us a kind review. It's much appreciated. Good luck with it all.

Rated 5 out of 5 stars

Accurate survey that highlighted main issues on a house we were buying

Richard provided a comprehensive survey which highlighted damp issues that enabled us to renegotiate our offer price to reflect repair costs. We met Richard at the property at the end of the survey which really helped to be shown in person where the critical issues were.
Furthermore Richard delivered the report in a quick turnaround time and was always happy to answer our follow up questions in a timely and professional manner.
Highly recommend his services.

20 December 2023
Unprompted review
Rated 5 out of 5 stars

Survey, precise clear reading

Survey carried out in timely manner, very clear, precise and detailed report. Richard approachable, although did not meet him at the property, he called me later to give update.

15 January 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service1

Matt was great! Quick to respond, clear communication, and we received a really thorough report. Highly recommend!

20 December 2023
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Thanks Alice for taking the time to leave us a review, its much appreciated. Hope everything is going well.

Rated 5 out of 5 stars

A fantastic experience

A fantastic experience. Richard was approachable, quick to respond and provided an incredibly detailed report. I was offered the chance to meet him at the property afterwards for a debrief and a thorough report was sent just two days after the survey. We then spoke on the phone to go through queries I had, having read the report. Excellent service, highly recommended.

16 January 2024
Unprompted review
Rated 5 out of 5 stars

Sanders Cobb were very helpful

Sanders Cobb were very helpful, responsive and professional. The survey was very detailed and informative, we would recommend them.

29 November 2023
Unprompted review

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