Salon Essentials 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I'm really happy with my experience ordering from this company. The website was easy to navigate, the checkout process was smooth, and my order arrived quickly and well packaged. Everything felt pro... See more

Rated 1 out of 5 stars

I ordered a trial pack of Nioxin, which was advertised to contain two 350ml bottles and one 100ml bottle. This quantity was clearly indicated in both the images and the product descriptions.... See more

Rated 5 out of 5 stars

Adore this wholesaler, family run, friendly and always well stocked! A great website easy to navigate and super fast delivery after purchase. I never worry about ordering last minute as it gets to be... See more

Company replied

Rated 5 out of 5 stars

I was not too sure about using this supplier, but I needed to find a new source for products due to my previous supplier having been sold and moved out of my area. This was my first purchase and... See more

Company details

  1. Beauty Products Wholesaler

Written by the company

Small Family Run Hair & Beauty Wholesaler based in South Wales, shipping trade products for your salon or mobile beauty business UK wide!


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything professional

I'm really happy with my experience ordering from this company. The website was easy to navigate, the checkout process was smooth, and my order arrived quickly and well packaged. Everything felt professional and thoughtful from start to finish. I’ll definitely be ordering again!

21 March 2025
Rated 1 out of 5 stars

Advert on website incorrect a trial pack of Nioxin

I ordered a trial pack of Nioxin, which was advertised to contain two 350ml bottles and one 100ml bottle. This quantity was clearly indicated in both the images and the product descriptions.

However, the items I received were two 150ml bottles and one 40ml bottle, which was not as expected.

I promptly contacted an advisor to report the discrepancy, but I had to follow up since I did not receive the promised callback.

I was informed that I could either return the items for a full refund or accept a 50% refund. Given that I operate a busy salon and urgently needed the products, I felt compelled to keep them.

As of now, I am still awaiting the refund, and I did not receive an apology from either advisor.

Regrettably, I will not consider using this company again. I am very disappointed and feel let down by this experience.

25 February 2025
Rated 1 out of 5 stars

Did not send product

Did not send $120 worth of product and will not answer emails or phone. Dodgy company. Do not buy through them. Will be reporting them to department of fair trading

30 August 2024
Unprompted review
Salon Essentials logo

Reply from Salon Essentials

Hi Tanya,
I am sorry you have had this experience but I think you are confusing us with a company in Australia that trades under a similar name.
We are based in the UK and only ship to the UK and do not trade in dollars.
I would very much appreciate you removing this review as we have no affiliation with the company you have had problems with and are unable to help.

If you wish to discuss this further or have any questions, please do feel free to email me at any time.

tilly@salonessentials.co.uk

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look