Very efficient and friendly service. Ordered one day, ready to pick up from the store next day. Friendly lady checked I was happy with the denominations in the pack ready to pick up, and gave me som... See more
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Review summary
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Easy to order, quickly had a message telling me it was ready to collect, when I went to collect it the person working there offered me a choice in the size of note denominations. Reasonable exchange r... See more
Ordered my currency and received text and email early next morning, that it was available to pick up in East Kilbride store. When picking up my currency, the young chap who served me was friendly and... See more
I ordered my travel money on line to be picked up the next day. The site was easy to manage and within a few hours of me ordering the money I got a message to say that my currency was ready to collect... See more
Company details
About Sainsbury's Travel money
Written by the company
Planning a trip? We’re here to help you get great value holiday money, quickly and easily.
At Sainsbury’s Travel money, you can buy from over 50 foreign currencies online or at one of our 220+ instore bureaux. You’ll enjoy competitive exchange rates, 0% commission, and convenient ways to get your currency — including Click & Collect, secure home delivery, or our easy to use travel money card.
If you're a Nectar member, you’ll get even better rates through Nectar Prices, helping you stretch your budget a little further.
In July 2025, Sainsbury’s Bank announced the sale of its travel money business to Fexco Group, a global leader in foreign exchange, marking the start of a new long term strategic partnership. Don’t worry – Services continue under the Sainsbury’s brand, and from day one, you’ll still get the same reliable, easy and trusted service you expect from Sainsbury’s Travel money, instore and online now backed by Fexco’s FX expertise, innovation and scale.
Wherever you're going, we’re here to help you start your trip with confidence.
✈️💷Contact info
15 Galena Road, W6 0LT, London, United Kingdom
- 0330 022 4577
- customerservices@sainsburystravelmoney.co.uk
- sainsburystravelmoney.co.uk
4.6
Excellent
8K reviews
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Ordering process is grand and counter…
Ordering process is grand and counter staff great just be good if Sainsbury's could offer a more favourable conversion rate
4 September 2026
Reply from Sainsbury's Travel money
Hi David,
Thank you for your review. We're delighted to hear you found the ordering process easy and that our colleague provided great service. We appreciate your feedback on our exchange rates and are always working hard to offer competitive value for our customers.
Thank you,
Sainsbury's Travel money Customer team
Quick and easy
2 September 2026
Friendly staff
28 August 2026
Friendly service and got what I needed
28 August 2026
Nearly always the best rates
Nearly always the best rates when buying online. Easy website to navigate. Friendly staff at kiosk. Easy pick up of money. Highly recommend.
28 August 2026
Fast efficient service
3 September 2026
Perfect all was ready on time the German lady was very pleasant and helpful spot on Sainsbury
Perfect all was ready on time
4 September 2026
Good rate and the lady couldn't have…
Good rate and the lady couldn't have been more helpful.
28 August 2026
Competitive rate and Euro's available within two hours.
Competitive rate provided and Euro's were available within two hours of order.
2 September 2026
Travel money Easy to order easy to collect seamless
Easy to order easy to collect seamless
3 September 2026
I ordered on line in the evening and…
I ordered on line in the evening and paid, then collected the next morning .
3 September 2026
Easy to order
Easy to order, quickly had a message telling me it was ready to collect, when I went to collect it the person working there offered me a choice in the size of note denominations. Reasonable exchange rates too. I would recommend checking them out when looking for travel money.
4 September 2026
Simple and easy
Very easy process, order online and collect when it’s convenient, staff are helpful and friendly
28 August 2026
Currency collection
Always order and collect currency from here great quick turnaround and staff on desk are always so professional and friendly it’s normally the same staff member who has a great personality and clearly likes her job always a pleasure to come in
Thank you
3 September 2026
Reply from Sainsbury's Travel money
Hi Claire,
We're delighted to hear you always have a great experience with our quick turnaround and professional, friendly staff. We're especially pleased that a particular colleague consistently makes your visits a pleasure.
Thank you,
Sainsbury's Travel money Customer team
Fantastic service ordered my travel…
Fantastic service ordered my travel money and had an email to say my money was ready to pick up all within 3 hours
28 August 2026
Reply from Sainsbury's Travel money
Hi Karen,
We are so pleased to hear that you had such a fantastic experience with our travel money service. It's wonderful to know your order was ready for pick up so quickly.
Thank you,
Sainsbury's Travel money Customer team
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