Very efficient and friendly service. Ordered one day, ready to pick up from the store next day. Friendly lady checked I was happy with the denominations in the pack ready to pick up, and gave me som... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Sainsbury's Travel money
Written by the company
Planning a trip? We’re here to help you get great value holiday money, quickly and easily.
At Sainsbury’s Travel money, you can buy from over 50 foreign currencies online or at one of our 220+ instore bureaux. You’ll enjoy competitive exchange rates, 0% commission, and convenient ways to get your currency — including Click & Collect, secure home delivery, or our easy to use travel money card.
If you're a Nectar member, you’ll get even better rates through Nectar Prices, helping you stretch your budget a little further.
In July 2025, Sainsbury’s Bank announced the sale of its travel money business to Fexco Group, a global leader in foreign exchange, marking the start of a new long term strategic partnership. Don’t worry – Services continue under the Sainsbury’s brand, and from day one, you’ll still get the same reliable, easy and trusted service you expect from Sainsbury’s Travel money, instore and online now backed by Fexco’s FX expertise, innovation and scale.
Wherever you're going, we’re here to help you start your trip with confidence.
✈️💷Contact info
15 Galena Road, W6 0LT, London, United Kingdom
- 0330 022 4577
- customerservices@sainsburystravelmoney.co.uk
- sainsburystravelmoney.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful girl serving.
Nice easy collection
Nice easy collection, just remember id and payment, staff were polite and happy which always helps
Sainsbury rate the best, only online now unlike before.
Back in the day Thomas Cook offered the best exchanges, M&S and the Post Office for a while then came Sainsburys who in recent years have taken the crown. The best in person with Nectar matched their online rate. But no-more. Only online 4 euro cents more per £ same day. So home and returned for it the next day. I am told new owners, tighter rules. Still recommend but beware.
Easy to order online
Easy to order online
Ready to collect when requested
I Just objected to having to pay for an envelope.
Great communication,quick…
Great communication,quick delivery,staff member was very good
Felt like i had done something wrong as…
Felt like i had done something wrong as used Saturday then Monday made to look and feel like a criminal
Easy to order and collect very good…
Easy to order and collect very good exchange rate
Fast, efficient service
Easy online reservation of my Euros and quick response to tell me they were ready for collection. Staff were very helpful when picking my money up. Fast, efficient service
The ordering and collection was a very…
The ordering and collection was a very simple process. Very friendly staff upon collection.
easy cost effective euro purchases at Sainsbury’s
On line ordering easy and staff very friendly on collection at hazel grove
The young Receptionist was very helpful…
The young Receptionist was very helpful and friendly.
Chasing for feedback before you’ve…
Chasing for feedback before you’ve completed anything
Very fast and efficient very pleased 👍🏻
As it said on the tin
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








