SafeSite Facilities Reviews 361

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, often highlighting specific individuals for their exceptional service. People frequently commend the company for its excellent service, noting the efficiency and ease of their interactions from start to finish. Consumers are particularly satisfied with the delivery service, which is often described as prompt and reliable, with good communication from drivers. The customer service is also highly rated, with many appreciating the clear communication and the smooth process of ordering and payment. Reviewers often mention that the company goes above and beyond expectations to secure properties quickly and correctly.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness,... See more

Service

Reviewers consistently express satisfaction with the service provided. Customers frequently highlight the... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the quick response times... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and excellent... See more

Order

People report positive experiences with order. Customers praise the quick response times and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with this company for the past eight years has been such a meaningful part of my life. I’ve grown both personally and professionally, surrounded by supportive teammates and leaders who truly c... See more

Company replied

Rated 5 out of 5 stars

Good priced product accompanied by first class service from Jack in sales dept. Professionally dealt with my initial enquiry and maintained contact right down to morning of delivery of my goods. Could... See more

Company replied

Rated 5 out of 5 stars

Brilliant service as always from initial contact with Sophie responding so quickly, getting the quote over and getting us booked.  Bruno & Milo on day of works who were so hard working, profession... See more

Company replied


Company details

  1. Construction Company
  2. Construction Equipment Supplier
  3. Fence Contractor
  4. Security System Installer
  5. Security System Supplier

Written by the company

Since our founding in 2009 as a small, family-run business, SafeSite Facilities has rapidly grown to become a leader in site safety and security, serving clients nationwide across the UK. We are committed to providing high-quality, reliable services, with a focus on safety, security, and efficiency across a range of sectors, from construction sites to events and everything in between. At SafeSite Facilities, we are widely recognised for our extensive range of non-mechanical plant hire options. Whether you need barriers, fencing, CCTV alarms, event products, or other construction site support systems, we have you covered. Our dedicated teams are experts in selecting and deploying the right equipment for your project, ensuring that you have exactly what you need to meet your site’s requirements. As a trusted partner for both large-scale construction projects and smaller events, we offer flexible, tailored solutions to suit any job. We understand the importance of safety on every site, and our equipment is designed to help ensure compliance, protect workers, and reduce risks. With nationwide coverage, we provide excellent customer service and a commitment to reliability, ensuring that your site runs smoothly and securely. At SafeSite Facilities, we are proud of our rapid growth and dedication to excellence, making us the ideal choice for all your site safety and equipment hire needs.

SafeSiteFacilities.co.uk

Written by the company

Welcome to Safe Site Facilities...
Welcome to SafeSite Facilities and thank you for visiting our Trust Pilot profile. Within the company we have employed vastly experienced individuals, with logistics through to customer service backgrounds who specialise in understanding our customers detailed requirements at a time when safety and security has never been more important.
First In The Industry To Register With Trust Pilot...
Yes that’s right! We are the first in our industry to register a Trust Pilot account. We thrive on exceeding our customers expectations and truly value their feedback. Genuine feedback really helps us continue to grow and improve as a business.
Safety First...
Public and work force safety is a fundamental principle of what our company stands for and has been since the company was founded in 2009. Within a short space of time the company has gained accreditations from many of our industries' governing bodies. When safety comes first, SafeSite Facilities is a name you can trust.
Vast Product Range...
We have a vast range of products, here are some examples of areas we can provide solutions: Vacant Property Protection Barriers & Traffic Managements Fencing & Hoarding Event Products Clearance & Specialist Cleaning Alarms & CCTV Construction
About Safe Site Facilities...
The companies roots began in the Sussex area and have rapidly grown into a recognised national brand. From large industrial projects to smaller private projects you can count on our considerable industry experience and detailed knowledge to provide tailored safety and security solutions for any situation.
Proud Of What We Do...
This has enabled us to work on a wide variety of projects such as providing a diverse selection of site safety solutions to The London Olympic Games Organising Committee (LOCOG). A total of 14km of fencing and 12.5km of pedestrian and crowd barriers were installed at venues, including Lords Cricket Ground, Hampton Court, Horse Guards Parade, Victoria Park, Windsor Race Course and Eton Rowing College, providing safe queuing lanes and secure cycle parks. A task force of 32 operatives per day were employed to undertake this task. We are very proud to have played our part in such a recognised Global event.
Why Not Get In Touch...
In addition to our loyalty and dedication to continuing our current customer relationships, we love to hear from new prospective customers and helping them achieve the level of safety they require.

The SafeSite promise

Free, no obligation quotes and the most competitive prices!

We are sure that you will be happy with our services, but if for any reason you are not, we will be sure to make it right for no extra cost!

Contact info

4.9

Excellent

TrustScore 5 out of 5

361 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fencing and Chapter 8 Barriers

I dealt with Jack who has been very helpful over the two orders I placed with SafeSite, the response time was really quick and the deliveries to site have been spot on.

8 May 2026
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good afternoon Oliver,

Thank you for leaving an excellent review on your experience with Safesite.

Jack will be extremely please to hear your kind words and to know that he could make it such a positive experience. It brilliant to hear that we could provide a quick response and delivery.

If we can help again in the future, please don’t hesitate to get in touch.

Kind regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

Very efficient friendly staff who did…

Very efficient friendly staff who did an excellent job in clearing and cleaning a former dovecote room.

1 May 2026
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good morning Laura,

Thank you for the great review on your experience with Safesite.

The team will be over the moon to read your kind words and we're thrilled that they could provide an excellent and friendly service.

If we can help again in the future, please don’t hesitate to get in touch.

Kind regards,
The SafeSite Facilities Team

Rated 4 out of 5 stars

Anti - climb mesh panels

Ordering experience - great
Payment experience - great
Delivery experience - not so good. Delivery promised between 07.00 and 08.00. Arrived 09.35 which put the timetable for the rest of my day in disarray.
Product - great

14 April 2026
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good morning Richard,

Thank you for your feedback on your experience with Safesite.

We are sorry to hear that the delays in delivery caused a set back in your timetable. We will always try to keep you informed of any delays, but understand these delays still have an impact. We are pleased to hear that outside of the delivery everything was great and If we can help again in the future, please don’t hesitate to get in touch.

Kind regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

SafeSite Order to Delivery!!

We recently purchased a property that requires significant renovation/maintenance. To make our site safe, we contacted SafeSite Facilities Ltd to request a quote to hire/purchase security fencing. We spoke with 'Jack' on Tuesday, 7th April, to understand the costs for hiring &/buying.

Following the conversation with 'Jack', he was able to secure the items we needed to secure our site - incl. fencing, blocks and brackets. 'Jack' was even able to secure delivery for our order by Friday, 10th April.

Today (Friday), our order was delivered by an extremely helpful delivery-driver 'Mark'. Mark delivered our fencing, blocks and brackets - ready for our builders to install.

In the short-time we have connected with SafeSite Facilities Ltd, we have been very impressed with the team - great communication, helpful people, 5-star service and overall a company that does well to exceed customer expectations.

We would definitely recommend 'Safe Site Facilities' to provide equipment for your site security and other services!!

10 April 2026
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good morning Ray,

Thank you for your excellent review on your experience with Safesite.

We are extremely pleased to hear that not only did our office team provide a brilliant service, this also continued to your experience with our driver too. ensuring your site was able to be quickly secured and your keep in the loop throughout.

If we can help again in the future, please don’t hesitate to get in touch.

Kind regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

Really easy to use service

Really easy to use service. Quick respoonse with clear pricing. Francois kept us informed of product options, availability and delivery. Second time we've used this company and both times very good service.

8 April 2026
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good afternoon Simon,

Thank you for your wonderful review on your experience with Safesite.

Its great to hear we could respond quickly and keep you updated throughout. Our team will be happy to see your kind comments on the service.

If we can help again in the future, please don’t hesitate to get in touch.

Kind regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

Amazing service

Jake and Lammy were amazing, went out of their way to ensure everything was complete and safe before fully completing the job - can’t thank them enough for what they done!

1 April 2026
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good afternoon Zoe,

Thank you for leaving a great review on your experience with Safesite.

We are thrilled to hear our team went above and beyond to ensure everything was complete and you were left happy with the work carried out, they will also be extremely happy top hear your comments.

If we can help again in the future, please don’t hesitate to get in touch.

Kind regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

Professional and good quality

I have used SafeSite Security Solutions a few times to secure vacant commercial properties with metal sheeting and metal doors. I have always found them to offer a professional service. They quote well, can arrange the work at short notice, the materials used are robust and the operatives on site do a good job. On this occasion for a site in Exeter Jake and Lamby did very well in securing the property effectively and made good suggestions on how to prevent unauthorised entry. I appreciated their good communication throughout. Thank you for the good work.

27 March 2026
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good afternoon Will,

Thank you for leaving a great review on your experience with Safesite.

Its brilliant to hear we have continued to provide you with a professional service and that our team were able to advise and keep your informed throughout

If we can help again in the future, please don’t hesitate to get in touch.

Kind regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

Turnt up early done everything asked…

Turnt up early done everything asked and went the extra mile

26 March 2026
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good morning Harry,

Thank you for leaving a brilliant review on your experience with Safesite.

Its wonderful to hear that our team could carry out the work efficiently and go the extra mile.

If we can help again in the future, please don’t hesitate to get in touch.

Kind regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

Wow Jake a brilliant job

Wow Jake a brilliant job
Quick and efficient

25 March 2026
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good morning Yanky,

Thank you for leaving a positive review on your experience with Safesite.

We're thrilled to hear that the service our team provided left such a positive impression.

If we can help again in the future, please don’t hesitate to get in touch.

Kind regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

Jake attended to a last minute…

Jake attended to a last minute emergency job. He provided an efficient and friendly service and was extremely supportive to the circumstances at hand. The was a great service and offer of additional support in handling an external issue was greatly appreciated.

24 March 2026
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good morning Daniel,

Thank you for leaving a great review on your experience with Safesite.

We are extremely pleased to see that our team could support your request on such short notice and could provide support alongside a great service.

If we can help again in the future, please don’t hesitate to get in touch.

Kind regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

Excellent Service from Jake, Ross & Lamby.

We recently had steel screening installed at our building by Safesite, and the entire experience was excellent. In particular, Jake, Ross, and Lamby were a pleasure to work with—professional, reliable, and always clear in their communication. They kept us informed throughout the process and ensured everything ran smoothly from start to finish. We’re very pleased with the quality of the installation and wouldn’t hesitate to recommend them.

20 March 2026
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good morning Shawn,

Thank you for leaving a great review on your experience with Safesite.

Its brilliant to hear that our team ensured reliability, professionalism a smooth process whilst going above and beyond to get the job done.

If we can help again in the future, please don’t hesitate to get in touch.

Kind regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

Was really struggling to find some…

Was really struggling to find some interlocking concrete blocks. Spoke to jack on the phone, sent me a quote within minutes. Alteration requests were dealt with extremely quickly, delivery booked in the following morning - super efficient- really impressed

10 March 2026
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good afternoon George,

Thank you for leaving a brilliant review on your experience with Safesite.

We're thrilled to hear Jack could provide you with such professional and speedy service and could leave a very positive impression, He will be very happy to hear your feedback.

If we can help again in the future, please don’t hesitate to get in touch.

Kind regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

I had a wonderful experience with Site…

I had a wonderful experience with Site X Security and felt compelled to leave a review for Gareth and Jake. From start to finish they were absolutely fantastic. Both of them were incredibly kind, friendly, and approachable, and they made the whole experience feel easy and comfortable.

Gareth and Jake went above and beyond to be helpful, taking the time to make sure everything was handled smoothly while still being warm and personable. It’s clear they genuinely care about the people they work with, and their positive attitude really stood out.

It’s not often you come across such a great team, and they are a real credit to Site X Security. Thank you both for such a lovely experience — it was truly appreciated.

5 March 2026
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good morning Mrs Sofia,

Thank you very much for such a excellent review.

We're extremely pleased to hear our team could deliver such a friendly and easy to use service and went above and beyond to ensure you had a great experience whilst using Safesite. Our team will be thrilled to see your kind words.

If we can help again in the future, please don’t hesitate to get in touch.

Kind regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

Great service all round

Great service all round. The work was great and efficient. Thanks to Jake Gareth Ross

Will definitely use again

3 March 2026
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good afternoon Sam,

Thankyou for a great review on your experience with Safesite !

The team will be happy to hear that the service they provided received such positive feedback.

If we can help again in the future, please don’t hesitate to get in touch.

Kind regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

Safesite ground protection

Francois understands his company's products and is very easy to deal with, assuming nothing and giving helpful advice in plain language.

23 February 2026
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good afternoon Paul,

Thankyou for the excellent review !

Francois will be very happy to hear that his support made your experience positive and could advise you on the products effectively.

If we can help again in the future, please don’t hesitate to get in touch.

Kind regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

Home closure

Jake, Gareth and Milo were so lovely. They were helpful kind and considerate. The job was professionally completed and left the premises clean and tidy. Thank you guys great work

13 February 2026
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good afternoon Mrs Blundell,

Thank you so much for a great review on the service you received.

The team will be pleased to hear they could provide such a positive experience whilst using Safesite and its brilliant to hear how Helpful and professional they were throughout.

If we can help again in the future, please don’t hesitate to get in touch.

Kind regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

Jake and Gareth

Jake and Gareth cleared my House, in Windsor. Both were smart, prompt and friendly. Best value quote wise locally. Will use again on the next Move. Had the job finished in an hour

12 February 2026
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good morning Jake,

Thank you very much for such a wonderful review.

We're extremely pleased to hear our team could deliver such a friendly and prompt service and that we're able to do so at a competitive price. Our team will be thrilled to see your kind words.

If we can help again in the future, please don’t hesitate to get in touch.

Kind regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

Above and beyond

Jake & Sam in the field plus Sarah in the office went above and beyond for me today.

2 February 2026
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good morning Rob,

Thank you very much for such a positive review.

Its great to hear our team went above and beyond to ensure you had the best possible service and I'm sure they'll be please to hear your kind words.

If we can help again in the future, please don’t hesitate to get in touch.

Kind regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

These guys have a great member of staff…

These guys have a great member of staff in Jack. He was exceptionally helpful with lots of my enquiries and questions. Very prompt response at getting back to me.

30 January 2026
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good morning Amy,

Thank you very much for the glowing review.

Jack will be thrilled to hear that he could make the experience using Safesite so easy and was able to help with any questions throughout.

If we can help again in the future, please don’t hesitate to get in touch.

Kind regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

Great service.

Really easy, great company to use. very flexible with our clients changing time lines. Professional and we could not have asked for more.
we will use them again in the future.

29 January 2026
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good morning Paul N,

Thank you for the Excellent review.

We're please to hear we could support in a changing situation and provided and easy to use and professional service.

If we can help again in the future, please don’t hesitate to get in touch.

Kind regards,
The SafeSite Facilities Team

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