SafeMotorist Reviews 

217
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 166 reviews, reviewers had a great experience with this company. Customers frequently highlight the convenience of online courses, appreciating the flexibility to learn at their own pace, pause, resume, and easily navigate the platform. Many found the course content informative, well-communicated, and simple to understand, leading to a straightforward and stress-free learning process. However, some customers noted dissatisfaction with unexpected certificate delays and additional fees for faster processing. A few others felt the course had technical issues, such as difficult navigation, excessive security checkpoints, and voice verification problems. Some reviewers were unhappy with content inconsistencies, including confusing questions or errors, and mentioned difficulties reaching live customer support.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the website and programs easy to use,... See more

Product

Clients share ambiguous opinions on product, with some reviewers finding courses informative and beneficial,... See more

Service

Reviewers mention ambiguous feedback about service, with some customers highly recommending it for its... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the helpfulness... See more

Price

Reviewers highlight ambiguous aspects of price, with some finding the pricing for courses to be good and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The course was informative. I was disappointed that I had to pay additional money to have the results of the course available in a short time. This is the day of the computer; those results should b... See more

Company replied

Rated 4 out of 5 stars

Pricing for the Session was quite good. Info was helpful and good. Data was informative. Only complaint was that it had way too long lesson plans, and total time to complete, and kind of "dragged out"... See more

Company replied

Rated 4 out of 5 stars

Once the kinks were adjusted at the start of the course, all went fine. The course was long, but I found it informative. I took the course to reduce my auto-insurance premium. Well worth it!

Company replied

Rated 5 out of 5 stars

Facts were presented in more than one perspective to show how it is every driver's obligation to observe signs and laws to protect themselves and others from injury and destruction of vehicles and p... See more

Company replied


Company details

  1. Driving School
  2. Drivers License Training School
  3. Educational Institution

Written by the company

SafeMotorist is a national provider of state-approved online courses in driver’s ed, defensive driving, traffic school, FMCSA-approved commercial driver training and boating safety education. We help new and experienced drivers meet the requirements to earn their license, dismiss tickets, reduce insurance rates and stay safe on the road or on the water.


Contact info

4.1

Great

TrustScore 4 out of 5

217 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(217)

214 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
SafeMotorist logo

Reply from SafeMotorist

Thank you for the feedback, Jeffrey! We're glad the pricing felt fair and that the instructional content and testing met your needs. We appreciate you choosing Safe Motorist and hope your experience on the road stays safe!

Rated 5 out of 5 stars

The instructions are easy to follow I'm…

The instructions are easy to follow I'm not good with technology and I'm able to navigate through your adult driver training course easily

7 July 2026
SafeMotorist logo

Reply from SafeMotorist

That means so much to us, Tammy! We design our courses to be accessible to everyone, and hearing that you were able to navigate it easily despite not being a tech person is exactly the feedback we hope for. Thank you for trusting SafeMotorist!

Rated 5 out of 5 stars

Very easy to use and informational

Very easy to use and informational

18 June 2026
SafeMotorist logo

Reply from SafeMotorist

Thank you for taking the time to leave a review, Erick! We're happy to hear the course was easy to use and packed with useful information. Safe travels ahead!

Rated 5 out of 5 stars

Informative course

The topics were informative, the length of the course was not too long, and you can choose to read the course or listen to it (which was nice).

2 July 2026
SafeMotorist logo

Reply from SafeMotorist

Thank you for the detailed feedback, Michael! We're glad the course hit the right balance in length and that the read/listen option worked well for you. Flexibility is important to us — happy to hear it showed! We appreciate you choosing SafeMotorist.

Rated 5 out of 5 stars

Communication with representative and…

Communication with representative and quick response to my issue

7 July 2026
SafeMotorist logo

Reply from SafeMotorist

Thank you for sharing that, Vincent! We're glad our team was able to assist you quickly and effectively. Great customer service is something we take seriously, and it's wonderful to know it made a difference. Thanks for choosing Safe Motorist!

Rated 5 out of 5 stars

Amazing service!

Great experience. 10 out of 10

28 June 2026
SafeMotorist logo

Reply from SafeMotorist

A perfect 10 — we'll take it! Thank you so much, Mehribon. We're thrilled you had a great experience with SafeMotorist. We appreciate you taking the time to share that!

Rated 3 out of 5 stars

Overall decent material

Overall decent material. Some information was inaccurate or misspelled. Some questions on the final exam were never even taught so I had to look them up on my own.

Received my card in the mail quick though.

15 June 2026
SafeMotorist logo

Reply from SafeMotorist

Thank you for the honest feedback, Jameson. We're glad the card arrived quickly! We're sorry to hear about the inaccuracies and the exam questions that weren't covered in the course content — that's not the experience we want, and we apologize for the inconvenience. We'll pass this feedback along to our team.

Rated 5 out of 5 stars

When I needed help

When I needed help, Customer Service was there for me and very helpful for her time and help.

7 June 2026
SafeMotorist logo

Reply from SafeMotorist

Thank you so much, Tamara! We're so glad our customer service team was there when you needed them. We'll be sure to pass along your kind words. Thanks for choosing Safe Motorist — we're here whenever you need us!

Rated 4 out of 5 stars

Proofreading is needed

Format is fine, but there are mistakes in some of the text. Additional proofreading by a human being is required!

12 June 2026
SafeMotorist logo

Reply from SafeMotorist

Thank you for the honest feedback, Edward! We genuinely appreciate you flagging this — we take content accuracy seriously and this is exactly the kind of input that helps us improve. We'll review the course materials carefully. Thank you for taking the time to help us do better!

Rated 5 out of 5 stars

This safe driving course works.

When I was driving trucks we had to take safe driving courses frequently. Don't ask me why, but in my opinion, some work and others don't.
Safe Motorist is an excellent choice. The program was well thought out and easy to understand. I highly recommend it.

17 June 2026
SafeMotorist logo

Reply from SafeMotorist

Thank you for the wonderful review, Arvel! With your background in safe driving courses, your recommendation truly means a lot to us. We designed Safe Motorist to be clear, practical, and impactful — so hearing it delivered is exactly what we aim for. Drive safe out there!

Rated 3 out of 5 stars

system was hard not navigate not user…

system was hard not navigate not user friendly

17 June 2026
SafeMotorist logo

Reply from SafeMotorist

Thank you for sharing your experience, Barbara. We're sorry to hear the system felt difficult to navigate — that's not the experience we want for our customers, and we apologize for the inconvenience. We appreciate the feedback.

Rated 2 out of 5 stars

i completed the course

i completed the course, got certificate, went to the dmv link and they dont recognize the certificate. still issues 2 weeks later

25 June 2026
SafeMotorist logo

Reply from SafeMotorist

Thank you for letting us know, Timothy. We're very sorry to hear about the ongoing issue with the DMV not recognizing your certificate — we understand how frustrating this must be. We have escalated your concern internally and the appropriate team is currently working to resolve this for you.

Rated 5 out of 5 stars

I like the audio portion included in…

I like the audio portion included in each section. Very easy to navigate the course

15 June 2026
SafeMotorist logo

Reply from SafeMotorist

Great to hear, Joseph! The audio option is one of our favorite features — it makes the course so much more accessible, and we're glad you found it helpful. Easy navigation is a priority for us too. Thanks for the kind words!

Rated 1 out of 5 stars

You said it would reduce points in…

You said it would reduce points in Wisconsin. That's a lie you have to take it in person in Wisconsin. So I wasted 20 some dollars on your defensive driving course.

1 July 2026
SafeMotorist logo

Reply from SafeMotorist

Thank you for sharing this, Michael. We're sorry to hear the course didn't meet your expectations regarding point reduction in Wisconsin, and we apologize for any confusion about state-specific eligibility. We understand your frustration and we are sorry for the inconvenience.

Rated 4 out of 5 stars

awsome

awsome, would give 5 except the verification before final exam i couldn't remember a phone number i had 20 years ago plus another question had to reach out to help line.

3 July 2026
SafeMotorist logo

Reply from SafeMotorist

Thank you for the honest feedback, Wyatt! We're so glad the course content earned high marks from you. We hear you on the verification step — having to recall an old phone number is a real hurdle, and we appreciate you reaching out to our help line to work through it. Your feedback helps us improve!

Rated 5 out of 5 stars

The class was very helpful and…

The class was very helpful and informative.I dont recommend you take the class on a phone,using a PC is much easier,at least it was for me.I picked a lot of driving tips that I perhaps got complacent about.The price was very reasonable.I'm glad I took the class.

3 June 2026
SafeMotorist logo

Reply from SafeMotorist

Thank you for the thoughtful review, Michael! We're glad the course was informative and well worth the price. And we love hearing that it helped reinforce important driving habits — that's exactly the goal! Thank you for choosing SafeMotorist.

Rated 1 out of 5 stars

What a rip off

What a rip off. I spent $13 for the most of elementary courses and I saved $13 on my insurance. Such a scam! I imagine that GIECO and your business is in cahoots to scam folks. Very disappointing.

17 June 2026
SafeMotorist logo

Reply from SafeMotorist

Thank you for your feedback, Brian. Please note that the amount of savings on your insurance is ultimately determined by your insurance company directly — we're sorry for the inconvenience and appreciate you sharing your experience.

Rated 5 out of 5 stars

Informative and Necessary information!

I was given information, some I hadn't really thought about in a while, before the Q/A.

21 June 2026
SafeMotorist logo

Reply from SafeMotorist

Thank you for the review, Frankie! It's great to hear the course refreshed some important information for you before the Q&A. We appreciate you taking the time to complete it — stay safe out there!

Rated 5 out of 5 stars

Very clear and concise information

Very clear and concise information. Helped me to effectively pass my assessment

12 June 2026
SafeMotorist logo

Reply from SafeMotorist

Congratulations on passing your assessment, Taneshia! We're so glad the course content was clear and set you up for success. That's what we're here for! Thank you for choosing SafeMotorist.

Rated 5 out of 5 stars

Good instructions and service

Good instructions and service

11 June 2026
SafeMotorist logo

Reply from SafeMotorist

Thank you for the kind words, Deb! We're glad the instructions were clear and that our service met your expectations. Safe travels!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look