The saber is good quality, but the shipping process and customer service is a bit of a hassle. I asked what safety features are included with the battery/charging (if a protection circuit was part of... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I just wish they'd used FedEx or something instead of Canada post cause how can the website say 3 business days if Canada post are on strike, maybe don't state 3 business days if you're using Canada p... See more
Overview of my experience: Ordered the First Steps lightsaber, while tracking was very vague, I received it within 3 weeks and was very happy with it despite one issue, the motion sensor was too sens... See more
I purchased the $99 Mystery Box the last week in October and with not knowing which hilt would be in the box I was a bit concerned which one would arrive. I received the Droid Saber and upon assembly... See more
Company details
Written by the company
The best lightsabers in the Galaxy! When I got my first saber I thought it was just way too cool to be kept for myself and wanted to see how I could share it with others. Thus, Saber X is born. A Canadian based business making their way through the universe one Star Wars experience at a time. I truly hope you love our sabers as much as we do, we certainly love sharing them with you!
Contact info
4710 Rue St. Ambroise Suite 301, H4C 2C7, Montreal, Canada
- 1-877-346-9936
- info@saberx.ca
- saberx.ca
3.9
Great
186 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Great experience
Childhood dream came true. Not too heavy to twirl.
Sound and color make it a realistic experience. Can connect to the app any time. Truly wonderful product.
28 June 2023
Great service and amazing quality
Great service! Their's a great choice of sabers. The delivery was quick. The neopixel Obiwan saber I chose is awesome and is great. The only thing I find a little hard to get used to is there's only one button for all options
4 April 2023
Very good customer service
Very good customer service, the lightsaber is absolutely great! Lots of fun. The team there answered my questions quickly and promptly.
8 April 2023
Good product
2 March 2023
My daughter and I are really enjoying…
My daughter and I are really enjoying our new sabers. The customer support was great. We got every question we had asked answered promptly and politely with an affective solution.
2 March 2023
Love it!
I really love my lightsaber and the costumer service is excellent! Would surely buy from them again
1 January 2023
Unprompted review
Doesn't get any better, but they will find a way.... In a galaxy far far away...
I am very impressed with the quality of the lightsabers. From the finishing details to the almost indestructible blades (no trees were injured during the testing of the blades, or so I am told). I look forward to many more purchases and interactions. Thank you!
29 January 2023
Reply from Saberx
Thanks so much for the kind review! So happy we can share our sabers with the galaxy and great folks like you!
I had a great experience
I had a great experience. What you see is what you get, so I am very happy with my purchase. Great quality saber.
1 December 2022
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