The delivery was on schedule as always but driver left the parcel on the front steps in full sunlight,not sensible but as we were at home no damage was done. The scallops were lovely although rather s... See more
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Company details
Written by the company
Share Rick Stein's passion for seafood in our restaurants, accommodation, shops and cookery school in Cornwall, Hampshire, Dorset, Wilshire and London.
Contact info
Riverside, PL28 8BY, Padstow, United Kingdom
- rickstein.com
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User friendly website and excellent…
User friendly website and excellent delivery process and of course excellent product
Absolutely delicious turbot
Absolutely delicious turbot from your mail-order. Superb fish, easy to cook for an inexperienced person, and it make a beautiful supper. Very contrented!
Great product easy order process
Food was poor
Food was poor
Our starter .Seared tuna was badly prepared.It is one of my favourites but very disappointed.
Main meal Lobster risotto : was tasteless, lacked flavour Again a real let down!
Dessert :Absolutely Amazing!
Service Excellent!!
Rather pricey for a bad experience,sorry for a poor review.
Cornwall
Seafood restaurant amazing food and service
Just did Rick Stein’s seafood restaurant at Padstow for lunch. Food was amazing. Had sharing sashimi, sardines, olives and fries. Superb. Not overly expensive and reasonable given the quality. Recommend:)
An excellent product
An excellent product and so easy to find and purchase on the website.
Beautiful pieces
Beautiful pieces, well packaged and delivered in good time. Very happy!
Heavenly candles!
I can honestly say. The Padstow winter candles are unreal. They capture both the cornish sea and Christmas at the same time ,the smell is divine ,very unique.
Reminds me of my childhood trips to Cornwall, brings a little bit back to Woodley, Cheshire. Thank you xxx
Great product and even better customer…
Great product and even better customer experience.
Restaurant Padstow
Restaurant Padstow. Food was good staff were excellent. However it was completely rammed to the point where the guy on the next table was uncomfortably close. I was seated near to the exit/entrance to the kitchen and had trays of food continually passed over my head. Enjoyed the food but not the experience. If your booking make sure your away from kitchen door!
prompt delivery
Fast friendly order and delivery service
The best part was how the Champagne was…
The best part was how the Champagne was packaged. Lovely presentation box! And the best part was the way you rectified my horrendous mistake of putting down the wrong postcode! It was dealt with in very professional manner.
Reviewing Rick Stein Winchester
Reviewing Rick Stein Winchester: In the first couple of years it was a premium 5 star restaurant. Top Quality, Top service, hard to book at. A special experience.
Now: It's about a notch above a Zizzi and the portions have dramatically reduced in size clearly to maximise profit but the ultimate bill is still premium.
It has an air about it that it does not know what it is
anymore.
Given the current inflation and tax environment it's very clear as a self made entrepreneur customer and local land owner who eats in restaurants all over the world that Rick has stepped in and made his "product" more affordable for the masses at a quality level they may deem above average. This is true, its very "edible" food and the prices are in line with the reality of the world we currently live in. But every time I have gone there recently I always feel bitterly disappointed. Perhaps I just miss the original "Rick Stein" formula?
So as reviews go I say to you go, experience it then write a review here. I may not be the average reviewer as I come from a family of "Foodies" and am a keen cook myself. Therefore, perhaps I am not a fair voice as others may feel its brilliant?
My overall problem is that this restaurant has had to adapt to survive and in doing so is not "special" anymore.
So, in conclusion, as sympathetic as I am to the costs that have spiralled 5 fold for business's like this since Covid that have forced them to adapt for survival I have personally found the food average. In terms of service it was "OK" but rushed which means it made it unpleasant due to the servers fatigue and obvious work load.
Overall I think my disappointment sits with the fact that even Rick Stein has had to compromise his personal standards due to cost pressures of the current economic environment. I would rather pay double and go back to the exceptional restaurant it was some years ago in Winchester. I wish Rick Stein all the best in your future decisions.
Delighted
Speedy delivery and the jug lived up to the advertised expectations. Was giving it as a gift.
The fish is good
Arrived in time for my friends…!
Arrived in time for my friends Birthday, but I was disappointed on how it was wrapped. Just bubble wrap and tape. I thought it may have come in a gift box or something tidy. There was nothing to say it came from Steins. The card was blank, with the exception of the words I chose. You are missing an advertising opportunity. Loads of guests there, when the gifts were unwrapped. It could have come from anywhere from the packaging. Shame!
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