I've very much enjoyed the dishes, but have a few questions, and can't see how to contact you except via a review, so please answer. 1. I would like tobe able to order single portions of your dishes... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
We were bought this as a present. It's a real treat to have fresh pasta delivered to the door! It's all delicious and easy to prepare. I would have given a 5-star rating but for our inability to make... See more
Company replied
Like many other reviewers on here we love the quality, deliciousness and generosity of the dishes. We’ve been ordering them nearly every Friday for the last couple of months and always look forward to... See more
Company replied
Have been enjoying the fabulous Nonna Tonda pasta for five months - it is absolutely delicious restaurant quality fresh pasta with a wide choice of wonderful sauces. For the first time today we al... See more
Company replied
Company details
Written by the company
Hi, we're James and Rebecca. Each week we deliver fresh pasta and delicious sauces to your door ready to cook and eat in under 5 minutes In 2017 we packed up our possessions and our 6 month old son and went on a tour of Italy to learn the authentic way to make fresh pasta. Now we deliver fresh pasta and homemade sauces to you. Made each morning, our pasta is the freshest around. Each dish includes fresh pasta, a delicious homemade sauce and fresh parmesan and can be prepared and ready to eat in under 5 minutes.
Contact info
Boundary business court , CR4 3TD , London , United Kingdom
- 020 4538 3991
- hello@nonnatonda.co.uk
- nonnatonda.co.uk
4.3
Excellent
5K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
You shouldn’t Nonna Tonda this!
It has just been great to receive these delicious pasta dishes every week for the last 5 years. Never disappointed and not just fabulous authentic food but a touch of Italian cuisine history at the same time!
21 April 2026
Unprompted review
Very authentic Italian
The DIY pizza received today was probably the best pizza we've ever eaten, absolutely delicious. Overall their food is fantastic. We had a wonderful ravioli yesterday, very authentic Italian. I can't recommend them enough.
21 April 2026
Unprompted review
Really delicious pasta
Really delicious pasta, well packaged and delivered. Highly recommend as a service if you’re wanting some easy variety in your life
14 April 2026
Unprompted review
Nonna Tonda is amazing
Nonna Tonda is amazing. The pasta and the sauces are amazing. If i close my eyes when eating I am taken to the little Trattoria in that part of Italy, how Nonna Tonda manages to get the flavours just right is amazing.
I just wish they would sell the Risotto as a main item as honestly i could eat that and the pasta every day.
16 April 2026
Unprompted review
Reply from Nonna Tonda
Hi William,
Thank you so much for this amazing review- this really means a lot to us! We’re thrilled that our pasta and sauces transported you straight to a little trattoria in Italy- that’s exactly the experience we hope to create.
We are hopingn to add the risotto as a main with our new website which is coming soon!
nightmare. The sales representative placed an…
The sales representative placed an order without my consent following our phone call. I explicitly stated that she could email me the discount code butI did not want to activate my account or place any orders. Despite this, she proceeded to activate a subscription and process an order without my authorisation. I consider this to be a serious breach of trust and potentially fraudulent behaviour.
20 April 2026
Unprompted review
Reply from Nonna Tonda
Hi Rita,
Please accept our sincerest apologies for this.
We can see there was a previous conversation about potentially giving our pasta another try, where a delivery date may have been discussed as a placeholder. However, this should always be entirely your choice, and it’s clear we’ve fallen short here. Being signed up to deliveries you weren’t expecting, especially after confirming there was no subscription, is understandably frustrating.
As per your email, I can confirm that your account has now been closed and you have been refunded. We will also ensure that your details are removed from our system.
Please accept our sincere apologies for the miscommunication, and thank you for bringing this to our attention.Please get in touch to hello@nonnatonda.co.uk if you have any more questions that we can help with.
my pasta didnt arrive
my pasta didnt arrive. the ladies in the office were very helpful and i should get a credit off my next delivery on 1st may. however i was looking forward to my carbonara and i never got it.
17 April 2026
Unprompted review
Reply from Nonna Tonda
Hi Elaine,
Thank you for passing on this feedback.
We are so sorry for your missing Carbonara last week, we appreciate that this must have been very disappointing! We have been in communication with our delivery partners to ensure that this issue is resolved for next time and we have also updated your delivery notes so there can be no confusion.
I can assure you that your account has been credited for your next order so hopefully we can try getting some more pasta out to your soon!
A few questions
I've very much enjoyed the dishes, but have a few questions, and can't see how to contact you except via a review, so please answer. 1. I would like tobe able to order single portions of your dishes. Is that possible (or can it become possible)? 2. I would liketo know the ingredients in your dishes before ordering. Can this information be made available? 3. Can you make it possible to contact you in a more straightforward way? Thank you.
17 April 2026
Unprompted review
Reply from Nonna Tonda
Hi Philip,
Thank you so much for your kind words- we’re really glad to hear you’ve been enjoying the dishes!
We also really appreciate you getting in touch with this feedback.
Single portions is a great idea, and we understand how helpful that would be. We’re currently reviewing our menu options, and we’ll definitely take this into consideration as we look at ways to improve flexibility for our customers.
You should be able to see the ingredient information on your account in the upcoming dishes or on our website. If you click on the dish it has the nutritional information on a drop down!
We apologise if you have struggled to get in touch with us. Please contact our customer services email at hello@nonnntona.co.uk or give us a call from 09:00 - 17:00 on 020 4538 3991 if you have any problems or feedback!
Thanks again for your feedback—it genuinely helps us improve. If you have any other suggestions, we’d love to hear them!
Everything!
Everything!! Food - delivery -customer service!!! Pasta is divine!
15 April 2026
Unprompted review
Reply from Nonna Tonda
Hi Lory,
Thank you so much for your amazing feedback! We’re absolutely thrilled to hear that you loved everything, from the food and delivery to our customer service.
We truly appreciate your support and can’t wait to get you some more pasta again soon.
High quality and AMAZING tasting pasta!
Blown away! So easy and quick to heat up and have the BEST pasta or pizza. What a find! Fantastic high quality ingredients, great value. But the taste is just wow! You have to try to know. Very easy to skip a week and portions of the pasta are huge.
13 April 2026
Unprompted review
Reply from Nonna Tonda
Hi there,
Thank you so much for your amazing feedback! We’re absolutely thrilled to hear how much you’re enjoying the pasta and pizza!
It’s great to know you’re finding the meals quick, convenient, and good value, and that the portion sizes are hitting the mark too. We’ve worked hard to make the service as flexible as possible, so we’re glad the skip option is working well for you.
Thanks again for your support- it really means a lot to us. We can’t wait for you to try even more from the menu!
Reply from Nonna Tonda
Hi Amy,
Thank you for passing on this great feedback!
We are so happy to hear you are enjoying the pasta and pizza so far! You should give our risottos a try too!
We have used Nonna Tonda for a few…
We have used Nonna Tonda for a few years now and enjoy the variety of easy to assemble pasta dishes every week.
The portions are generous and the meals delicious.
13 April 2026
Unprompted review
Reply from Nonna Tonda
Hi Helen,
Thank you so much for your wonderful review and for being with us over the years, it truly means a lot. We’re so pleased to hear that you’re enjoying the variety of our dishes, as well as the generous portions and flavours each week.
Our goal has always been to make great pasta easy to enjoy at home, so it’s incredibly rewarding to know we’ve become a part of your routine. We can’t wait to keep cooking for you and bringing even more delicious meals your way.
Awesome, what are you waiting for!!, get the pan on the hob, its that simple
Awesome, great quality, simple recipe construction, balanced flavours, Fridays & Sundays are pasta/pizza
12 April 2026
Unprompted review
Reply from Nonna Tonda
Thank you so much - we’re so glad you’re enjoying the variety and freshness of our pasta!
It means a lot to hear this, and we’re really grateful you took the time to share it.
With thanks,
The Nonna Tonda Team
Love the options and freshness of the…
Love the options and freshness of the pasta!
7 April 2026
Unprompted review
Reply from Nonna Tonda
Thank you so much - we’re so glad you’re enjoying the variety and freshness of our pasta!
It means a lot to hear this, and we’re really grateful you took the time to share it.
With thanks,
The Nonna Tonda Team
Great fresh top quality pasta and…
Great fresh top quality pasta and fillings or substantial delicious sauces thank you
10 April 2026
Unprompted review
Reply from Nonna Tonda
Dear Delia,
Thank you so much for your kind words - we’re so pleased you’re enjoying the pasta and sauces!
It’s wonderful to hear the sauces especially are hitting the mark.
We really appreciate you taking the time to share this.
With thanks,
The Nonna Tonda Team
Tasty fresh pasta costs less than takeaway
Really tasty fresh pasta for the family for great value.
8 April 2026
Unprompted review
Reply from Nonna Tonda
Dear Ben,
Thank you so much - we’re delighted to hear you’re enjoying the pasta!
It’s great to know it’s hitting the mark for the whole family and offering good value too - that means a lot to us.
We really appreciate you taking the time to share this.
With thanks,
The Nonna Tonda Team
Love it
Love it! So glad to have stumbled across this company. The pasta is amazing, freezes perfectly and gives us some great meals.
10 April 2026
Unprompted review
Reply from Nonna Tonda
Dear Sara-Jayne,
Thank you so much - we’re so glad you found us!
It’s wonderful to hear you’re enjoying the pasta and finding it so handy.
We really appreciate you taking the time to share this.
With thanks,
The Nonna Tonda Team
Wasn’t expecting much but absolutely…
Wasn’t expecting much but absolutely amazing. My kitchen smelled of Cornwall with Cornish crab, meals ready in minutes so perfect after a long 13 hr day. Portion sizes huge 3 meals for single me… love it 🥰
3 April 2026
Unprompted review
Reply from Nonna Tonda
Dear Brunhilda,
Thank you so much for this feedback!
It’s wonderful to hear the Cornish crab was enjoyed and easy to cook up and especially happy the portions worked well for you too.
Really appreciate you sharing this - it means a lot to us.
With thanks,
The Nonna Tonda Team
We love Nonna Tonda
We love Nonna Tonda. We receive a box every week and because it slips through our letter box there is nothing we have to bother about. The pasta is always superb, the sauces are always original and delicious and it's so easy to cook so that it's perfect when I don't have energy to be creative in the kitchen. We've been getting it for about two years and never had anything that hasn't hit the spot. Thank you
9 April 2026
Unprompted review
Reply from Nonna Tonda
Dear Belinda,
Thank you so much for your lovely message - we’re so happy to hear how much you’re enjoying the service.
Two years with us means a lot, and we’re so grateful for your continued support. Thank you again for taking the time to share this.
With thanks,
The Nonna Tonda Team
Delicious home-made pasta delivered to your home
Delicious home-made pasta delivered to my door. There is always a good choice. We treat ourselves once a week and if we are away, it's easy to opt out. the pasta is good and varied as are the sauces. I highly recommend.
2 April 2026
Unprompted review
Reply from Nonna Tonda
Hi Angela,
Thank you so much for your lovely review.
We’re delighted to hear how much you’re enjoying the pasta!
It’s great to know you value the variety and flexibility, and that it’s become part of your weekly routine- that really means a lot to us.
Thanks again for your recommendation and support!
Nonna Tonda, taste and quality Guaranteed
I've been with Nonna Tonda for years.. how long? 3 at least... I lost count.
Week after week, every recipe is outstanding 👌. Whether meat based, seafood or veggie, which is what I choose most weeks, I never experienced a disappointment in quality of the food or the taste of it.
Incredible flavours, ingredients of quality and variety of recipes week after week. Not to mention the utter flexibility of the service. Thank you James and Rebecca. I've been meaning to do this for a long time and finally I did it🙏
8 April 2026
Unprompted review
Reply from Nonna Tonda
Dear Marco,
Thank you so much for your kind words.
We’re so grateful to have had you with us for all these years, and it’s wonderful to hear that our recipes have been consistently enjoyed.
James and Rebecca will be especially touched by your message. Thank you again for taking the time to share this — it really does mean the world to our whole team.
With gratitude,
The Nonna Tonda Team
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