JLL Reviews 

We rented a property through JLL at one of their Stratford developments in London, and the experience was excellent from start to finish. The team were professional, responsive, and supportive right from the initial viewings through to moving in and throughout our tenancy.

Erjana and Suth were particularly wonderful to work with and genuinely pleasant at every interaction. The wider JLL team was also equally helpful whenever we needed assistance. The process felt smooth, well-managed, and stress-free, including whenever we had any questions to ask.

We would happily recommend JLL to anyone looking to rent in London.

Issues are not followed up or proactively handled or explained. Hope to see this improved.

I would like to say a huge thank you to my property manager, Paige Waller, for her continued professionalism and kindness over the years. Queries and issues are always sorted out promptly and efficiently and her advice and knowledge are greatly appreciated.

I have been working with my letting agent Suth at JLL for more than seven years, and the experience has been impressive. He is consistently responsive, responsible, and reliable. One of best professionals that I have come across in the Uk.

Whenever an issue arises, he handles it promptly and professional .

It is rare to find someone so dedicated and trustworthy in this industry, and I truly value the exceptional service he provides and would recommend him to anyone who are looking for professional letting services

I have been impressed with JLL letting management services, my property manager Ahmed is always attentive and ensures that issues are addressed. I would recommend renting with JLL

I had an urgent leak under my kitchen sink, and Hannah Davis was incredibly helpful. She arranged a repair immediately, and the engineer arrived within an hour and fixed everything quickly.
Really grateful for the fast and efficient service. Would definitely recommend.

A great experience with Katherine Popiol as my property manager, always quick to respond and offer any help where needed! Thoroughly enjoyed my time renting off JLL.

Ru has been amazing — very helpful, quick to respond, and made everything easy. Really appreciate her support. Highly recommended!

I'm delighted to have Paige Waller as my Property Manager for my flat. I've been with JLL for years without any issues. She's consistently helpful, responsive, and maintains a friendly yet professional approach. Thank you!

Paige is very helpful and efficiency highly recommend.

We recently had issues with heating system at our place, Paige has been a great help as a property manager to help resolve the issue.

They will steal your deposit , horrible experience with them. They will always favor the landlord and do not give one crap about their tenants. My house was leaking for 2 straight months and they never compensated me for anything and then went to charge a big chunk for damage that I didn’t cause. They will steal your deposits and will not discuss anything with you they are a horrible horrible agency that have shit property managers. The property managers are robots and will not cooperate with you at all and will just use chat gpt to answer you. I tried being nice to them but if there’s one thing I know is I will never ever come close to that agency again

Great experience working with Hannah Davis! She is very responsive and was a huge help throughout my tenancy.

excellent and prompt communication from start to finish from Jo Ferreira, Team Leader - Property Management

Thank You

Ms Paige Weller has been quick and helpful in dealing with my double payment to the contractor to get a refund.

The property manager, Suth Lucian Canbert, has given us a really great living experience. All maintenance requests are handled within a week. Thank you for everything you’ve done for us — we truly appreciate your help.

Suth has done an excellent job managing our apartment during our 4 year tenancy. He was always responsive, friendly and quick to solve any issues we've had! Thank you very much for all your help throughout the past few years!

Our experience working with Suth Canbert has been really good. Where we’ve had any issues with the flat, he promptly supported us and ensured issues were resolved as soon as possible. We lived in the same property in Legacy Tower for 4 years and have had an overall good experience with JLL.

My review is specifically for Suth Lucian Canbert. His attention to detail and his commitment to his clients is something I have not seen anywhere else. His timely reminders and always looking out for his clients’ interest is above and beyond. Thank you Suth