RentalCover.com Reviews 

Super efficient - thank yoU!

Exceptional service and covered my claim quickly, couldn’t be happier thanks

After my car accident, it took only three days for me to file a claim, have it approved, and receive the money in my bank account. Thank you!

easy, efficient, problem solved, as they are the solution

I have use Rentalcover.com twice now .
At first it seemed a lot of mucking around with paperwork needed to be attached , but within 4 hours of lodging I received confirmation email with a settlement for the full amount , Due to constant problems with italian car rental companies, always looking to exact something from you regardless of no fault of your own .
Definitely will be using you again.

I due to a medical emergency, cancelled flight, auto rental, travel insurance and rental protection via Priceline. Everyone refunded money accept Rental COver
I received a message to contact them. to do so they ask for my email to log in to complete the claim, I did this before writing this review, I did it again after receiving their response. Five times and they did not email me a code so as to sign-in. This is very frustrating. I have the proof that they owe me a refund, but unable to provide said info due to thier web site.

I purchased the extra cover for my rental car just 1 day before living for my holiday.I looked at for 2 weeks questioning if it was worth it paying the extra money when the rental did include insurance. The cost was very resonable & the temptation for finantial "safety " made me purchase the extra insurance.Smoot, clear & quick application.Immediate emails to confirm & incredibly i had a car accident & within 24 hours of doing my online claim i was paid in full in my bank acvount.
I recomend this company 100% exellent communication support & immediate payment processed.I will highly recomended to femaly & friends for all the times we rent a car when on holiday around the world.Thank you

Claims experience was straightforward and quick. I was pleasantly surprised

I purchased RentalCover’s "Full Protection" for my car rental with SIXT in Montenegro, thinking I was covered. During the rental, the car sustained a minor single-vehicle cosmetic scratch against a curb. SIXT exploited this minor incident and charged me a staggering €720.00 EUR!

When I filed a claim with RentalCover (Ref: DMMV-MSGP-INS), they declined it simply because I didn't have a police report. In what country does the police dispatch officers to issue an official accident report for a minor paint scratch on a curb? It is a completely impossible condition designed solely to evade paying claims.

To make matters worse, I reached out to their customer support (an agent named Jordan) to explain the situation and how the rental agent verbally misled me, but my emails have been completely ignored for days. No response, no accountability.

This "Full Protection" is a trap. They take your money instantly but hide behind impossible fine print when you actually need them. Avoid at all costs!

Easy to use; great price!

Policy number: F5DW-MAHD-INS
I reserved a rental car on Priceline for the morning of June 19th to attend a funeral and purchased the rental car insurance through Priceline at the time of reserving the vehicle. Before I went to pick up the car, the dealership said that no cars were available until that evening. I needed to leave in the morning to get to the funeral on time, so I had to make other arrangements.

I was not aware that I was charged for the insurance, since I was never charged for the car and never picked up the car. I noticed later on my bank statement that the money was taken from me and not refunded. I reached out to support who told me how to file to get the refund, which I followed. My claim was denied. I want my $60 back.

We took out the extra insurance for our week's car hire, and it was definitely worth it. While we were on holiday, someone hit our wing mirror, and the car hire company charged us £150 for the damage.

We submitted all the required documentation, and the claim was processed quickly. The full £150 was refunded back into our account, making the whole process straightforward and hassle-free.

One thing to be aware of is Carwiz. When we arrived to collect the car, they tried to tell us that our insurance wasn't sufficient and pressured us into buying their own full insurance for an additional £240. We declined, and our existing policy covered us perfectly. I'd stay clear of Carwiz's sales tactics.

Easy to fill out the claim. Staff respond quickly. After I sent the claim they respond very fast. Thank you RentalCover.

Hello.
I em impresed. That is why I definitely decided to write a review. Insurance companies typically look for reasons to wriggle out of paying a clients claim, but this is not the case with RentalCover.I filled out the standard form regarding the insurance incident, but I did not expect a positive outcome. The reaction to the surprise was immeadiate, and a positive decision regarding my case was made right away.I received the money with two hours of submitting my bank account details.Now I know that I will always insure my holiday trips with RentalCover. I will definitely recommend it to friends and acquaintances. THANK YOU

I put a claim in and within a few days it was dealt with and I was paid out. Good communication via email with what was going on and where the claim was in the system. Very efficient.

I took out Xcover insurance when booking my car rental, and I am very satisfied, I recommend it 100%. During our stay in Malta, we had to pay for additional insurance on the day we picked up the car (that insurance had nothing to do with XCover, it was only from the rental desk). Unfortunately that rental desk insurance didn’t cover anything, after a tyre puncture, we had to pay 100€ for road assistance. Fortunately XCover reimbursed me the 100€ just two days after I filled the claim

Definitely recommend, there when I needed them! Fast and easy quick coverage!

Quick and efficient, claim completed in less than one day with minimal interaction. My only complaint would be that I didn't cover the exchange fee from euro to GBP paying the rental car company in euro.

The online claim process was well organized and the response was very prompt, within 24 hrs. This is the first time we had to submit a claim for car rental damage and they really made it straightforward and painless. Not happy with Firefly Iceland - it just felt like they knew exactly where to find a microscopic chipped windshield spot as soon as we dropped off the car. It was very difficult to notice. Left us wondering.

I am writing to express my sincere appreciation for the swift and professional handling of my recent insurance claim regarding my rental car in Greece. I am very impressed by the speed and efficiency with which you processed the refund.

While I am very satisfied with your service, I feel it is important to mention that my experience with the rental company itself was quite disappointing. It seems that they have a recurring practice of applying unfair charges to many of their customers.
I wanted to commend your team for your transparency and support, as it provided a much-needed positive resolution to an otherwise frustrating situation. Thank you for your excellent assistance.