Renaissancejewel Reviews 

819
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 814 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and stunning beauty of the jewelry, often noting items look even better in person than expected. People frequently highlight the excellent customer service, describing the team as helpful, responsive, and communicative. Many also appreciate the ease of placing orders and the efficient delivery of their beautiful pieces. However, some people mentioned significant delays in receiving orders, with items arriving later than anticipated or not at all. A few others also noted concerns about product settings being too light or hollow, or items appearing smaller than pictured, including one instance of a bent earring.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers expressing delight and satisfaction... See more

Quality

Reviewers consistently express high satisfaction with the quality of the products, often noting that items... See more

Order

Clients share positive opinions on order, with many reviewers praising the ease of the ordering process and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness,... See more

Delivery service

Customers generally report positive experiences with delivery service, highlighting clear communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m absolutely in love with this ring! 💛✨ The yellow center stone is so beautiful and sparkles amazingly in different lighting. The design is delicate and elegant, and it looks even prettier in perso... See more

Rated 5 out of 5 stars

So I've been stalking this company for some months or rather it's been stalking me on Facebook for some months. It must of been a matchmaking in the works. I was not disappointed one single bit with t... See more

Rated 5 out of 5 stars

We ended up with a gorgeous set of rings at an excellent price point! While there were a few initial hiccups around custom CAD fitting and band specifications, what stood out most was how the team h... See more

Rated 5 out of 5 stars

My wife and I have been looking for an eternity band for an upcoming Anniversary. Our hesitation is with mined stones and then we found Renaissance. Beautiful stones and great customer service. We... See more


Company details


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4.8

Excellent

TrustScore 5 out of 5

819 reviews

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Asks customers to review

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Replied to 68% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(819)

818 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding customer experience with Brian

I wanted to take a moment to express my sincere appreciation for the exceptional service Brian provided throughout the entire process of designing and delivering our engagement ring and matching diamond earrings.

From our very first conversation, Brian demonstrated an incredible level of professionalism, knowledge, patience, and genuine care. He took the time to understand exactly what we were looking for and guided us through the design process with thoughtful recommendations and outstanding attention to detail. His expertise gave us complete confidence that we were making the right decisions.

When the finished pieces arrived, they exceeded every expectation. The engagement ring is absolutely stunning, and the matching diamond earrings are equally beautiful. The craftsmanship and quality are exceptional, and they will be treasure for a lifetime.

What truly set Brian apart, however, was his commitment to customer service. His communication throughout the process was outstanding, and his follow-up after delivery demonstrated that he genuinely cared about our satisfaction rather than simply completing a sale. That level of personal attention is increasingly rare and made this entire experience truly memorable.

Please extend my heartfelt thanks to Brian for making such an important milestone in our lives so special. He is an outstanding ambassador for Renaissance Jewelry, and because of his professionalism, integrity, and dedication, I would not hesitate to recommend both Brian and Renaissance Jewelry to family and friends.

Thank you again for providing such an exceptional customer experience.

Sincerely
Chris

8 July 2026
Unprompted review
Rated 5 out of 5 stars

I had a wonderful experience using…

I had a wonderful experience using Renaissance Jewel. I was thrilled about the discount. I’ve always wanted diamond earrings. Their website was easy to use, lots of options for customization. I even used their chat window for extra help. I placed my order and in less than a week the earrings were delivered! The package included an appraisal and description of my order. The earrings are perfect.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Flower Petal Solitaire Stud Earrings

I absolutely love my 0.5 carat Yellow Gold Round Diamond Flower Petal Solitaire Stud Earrings from Renaissance Jewel! They're beautifully crafted, elegant, and have just the right amount of sparkle for both everyday wear and special occasions. The flower petal setting gives them a unique, timeless look that really stands out. The quality exceeded my expectations, and they arrived exactly as described. I couldn't be happier with my purchase and would definitely recommend Renaissance Jewel to anyone looking for beautiful, high-quality jewelry.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Purchased diamond hearts for my girl

Purchased diamond hearts for my girl. Renaissance Jewelry was absolutely amazing. Good selection, amazing prices, jewelry quality through the roof. Support and transport was also seamless and recommend Renaissance to anyone. My girls smile receiving them says more than anything I might write.

Thanks Renaissance

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Wife's present success

I was in search for quality but affordable diamonds for my wife. I found Renaissance jewel and found a beautiful pear shaped diamond necklace. It wasn't long before my profile had updated pictures, and a estimated delivery date.
Im very happy with the product! Renaissance Jewel won a lifetime customer.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Awesome Experience!!

Placing the order was very easy!! When I checked the status I received a thorough detailed explanation that was completely accurate. Once shipped the order arrived within 24 hours!! The ring is absolutely gorgeous!!

29 June 2026
Renaissancejewel logo

Reply from Renaissancejewel

Thank you so much for this wonderful review! We're delighted the ordering experience was smooth, the updates kept you informed every step of the way, and your ring arrived so quickly. Most of all, we're thrilled you find it absolutely gorgeous — that's exactly what we strive for with every piece. Enjoy wearing it, and we'd love to welcome you back to Renaissance Jewel anytime!

Rated 5 out of 5 stars

Two extremely well matched diamonds…

They hand picked two extremely well matched diamonds for a pair of earrings. I mean less than .05mm in difference. Both stones were slightly heavier than expected, and were as good or better than what I asked for! Top quality, and clearly, very hand picked, well thought out pieces.

29 June 2026
Renaissancejewel logo

Reply from Renaissancejewel

Thank you for this incredible review — it truly made our gemologists' day! Matching a pair of diamonds to within a fraction of a millimeter takes patience and a careful eye, and it means the world that you noticed the effort. We're especially glad the stones came in slightly heavier than expected and exceeded what you asked for — that's the standard we hold ourselves to on every piece. Enjoy your earrings, and thank you for trusting us with them!

Rated 5 out of 5 stars

I want to say my first impression was…

I want to say my first impression was not the best with it taking 2 months to receive my ring because of an issue of stock with the gem. I had ordered it for Mother’s Day and it took way longer to receive than I had initially anticipated. But the company constantly put up with my contacting them asking questions about production and I am just blown away by how much I love my ring! The sparkle is to die for and the quality looks like I could have paid way more for it! I couldn’t be happier with the end result and the company.

30 June 2026

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