Renaissancejewel Reviews 397

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and beauty of the products, particularly the rings and earrings, often highlighting their sparkle and stunning appearance. Many appreciate the competitive pricing and the ease of the ordering process, including customization options. The customer service is frequently commended for being helpful, responsive, and providing timely updates throughout the production and shipping process. However, some customers also noted issues with order accuracy, such as incorrect bracelet lengths or carat weights, and a few experienced longer than expected production times. There were also occasional concerns about the accuracy of material descriptions. A small number of people reported problems with missing earring backings or issues with product delivery, and some found the customer service to be unhelpful in resolving these issues.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with the beauty and... See more

Quality

People report positive experiences with quality. Customers frequently praise the stunning sparkle, clarity,... See more

Order

Reviewers mention positive feedback about order. Customers frequently praise the hassle-free and... See more

Customer service

Consumers generally express high satisfaction with customer service. Many reviewers highlight the... See more

Price

Users describe positive interactions with price, often highlighting the phenomenal and competitive pricing... See more

Based on these reviews

Rated 5 out of 5 stars

What made this experience great was the ladies that worked together to get my daughter gift to her before her bday. All the ladies were kind, informative, , helpful, amazing. I truly have told everyon... See more

Company replied

Rated 5 out of 5 stars

I was quite satisfied with the product and the price. I was initially concerned about buying relatively expensive jewelry online, but it worked out well. I was not expecting the production timeframe o... See more

Rated 5 out of 5 stars

Being able to select exactly what I wanted during the ordering was really easy. Customer service was great and answered my questions promptly. Being able to see it go through the steps was kind of nic... See more

Rated 5 out of 5 stars

My husband bought me rings for our 35th wedding anniversary after my original rings were stolen. The rings I received from Renaissance Jewel are beyond beautiful! The color and quality are perfect! Th... See more


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4.7

Excellent

TrustScore 4.5 out of 5

397 reviews

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Replied to 86% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

It was more beautiful than I could have…

It was more beautiful than I could have ever expected the picture didn’t do it justice. The company sent updates and pictures every step of the way from start to finish. Costumer service was available 24/7 to answer any questions and I didn’t have to wait long on the phone. It only took 3 weeks to get and came on time just as they said it would. I highly recommend them.

15 April 2026
Rated 5 out of 5 stars

Ring design was beyond exceptional and…

Ring design was beyond exceptional and truly unique. The Emerald Cut Yellow Diamond was a perfect match to existing yellow diamond earrings. The manufacture process was easy to follow via the Renaissance Site.
Quality is phenomenal. Purchase price versus appraised value is exceptional.

15 April 2026
Rated 5 out of 5 stars

Engagement Ring

The quality of the craftsmanship is stellar. The ordering process was easy! The people who take care of customer service were so attentive to my concerns and were always ready to happily provide me with answers. FedEx took care of my delivery and requested my signature. It arrived on time and I can’t wait to ask for my girlfriend’s parent’s blessing and propose to her with this beautiful ring.

15 April 2026
Rated 5 out of 5 stars

Very easy on line process..

Very easy on line process... no haggle or sell up just pick exactly what you want and it will be shipped in a timely manner!!! Came in a very fine box with a card stating everything about the diamonds and bracelet.
Very professional in every sense... Will definitely purchase from you all in the future.

13 April 2026
Rated 5 out of 5 stars

Exceptional experience

Seamless purchase and tracking experience with detailed photo documentation, free appraisal, and quick delivery. The bracelet is gorgeous and clearly of high quality. Definitely will shop here again!!

15 April 2026
Rated 3 out of 5 stars

Shipping is ridiculous

Shipping is ridiculous, not necessarily Renaissance jewel fault probably more on fed ex, but may want to think about using another carrier in the future, package has been stuck at same shorting facility for days.

15 April 2026
Rated 5 out of 5 stars

Best bang for your buck

Was searching for an ethical option to update my wedding ring. After doing a lot of research, I found this site. Excellent selection made it difficult to choose. I found the perfect ring, 4 carat round flanked by triangular diamonds, set in 14k. I choose from several stones, uploaded my info, and paid. They sent me a private portal to track every movement of the order, from start to finish to delivery. I would absolutely recommend this company and will be purchasing again. My ring is perfection.

15 April 2026
Rated 5 out of 5 stars

I had been looking at so many ads for…

I had been looking at so many ads for rings but kept coming back to Renaissance because of their ability to design and use materials already in my minds eye to recraft a family heirloom, and im thrilled with the quality, the fit and what compliments I get!

20 March 2026

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