Renaissancejewel Reviews 

787
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 773 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and craftsmanship of the jewelry, often describing products as stunning, beautiful, and even better than expected. Many also highlight the excellent customer service, noting staff helpfulness, responsiveness, and clear communication throughout the ordering process. Reviewers frequently commend the ease of placing orders and the prompt, secure delivery of their purchases. However, some customers also noted that delivery or shipping sometimes took longer than initially anticipated. Despite this, people generally found that customer service was helpful in providing updates and addressing concerns during these extended periods.

What people talk about most

Product

Reviewers mention positive feedback about product, consistently praising the exceptional craftsmanship,... See more

Quality

Customers had positive experiences with quality, consistently praising the outstanding craftsmanship,... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and the... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently describing it as excellent and... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting speedy delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience from Renaissance Jewel was seamless and easy. I ordered a set of 1Ct diamond earrings set in silver for my wife’s birthday. They arrived on time and in great shape. Would recommend that... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

787 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 67% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(787)

789 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Purchased diamond hearts for my girl

Purchased diamond hearts for my girl. Renaissance Jewelry was absolutely amazing. Good selection, amazing prices, jewelry quality through the roof. Support and transport was also seamless and recommend Renaissance to anyone. My girls smile receiving them says more than anything I might write.

Thanks Renaissance

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Wife's present success

I was in search for quality but affordable diamonds for my wife. I found Renaissance jewel and found a beautiful pear shaped diamond necklace. It wasn't long before my profile had updated pictures, and a estimated delivery date.
Im very happy with the product! Renaissance Jewel won a lifetime customer.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Awesome Experience!!

Placing the order was very easy!! When I checked the status I received a thorough detailed explanation that was completely accurate. Once shipped the order arrived within 24 hours!! The ring is absolutely gorgeous!!

29 June 2026
Renaissancejewel logo

Reply from Renaissancejewel

Thank you so much for this wonderful review! We're delighted the ordering experience was smooth, the updates kept you informed every step of the way, and your ring arrived so quickly. Most of all, we're thrilled you find it absolutely gorgeous — that's exactly what we strive for with every piece. Enjoy wearing it, and we'd love to welcome you back to Renaissance Jewel anytime!

Rated 5 out of 5 stars

Two extremely well matched diamonds…

They hand picked two extremely well matched diamonds for a pair of earrings. I mean less than .05mm in difference. Both stones were slightly heavier than expected, and were as good or better than what I asked for! Top quality, and clearly, very hand picked, well thought out pieces.

29 June 2026
Renaissancejewel logo

Reply from Renaissancejewel

Thank you for this incredible review — it truly made our gemologists' day! Matching a pair of diamonds to within a fraction of a millimeter takes patience and a careful eye, and it means the world that you noticed the effort. We're especially glad the stones came in slightly heavier than expected and exceeded what you asked for — that's the standard we hold ourselves to on every piece. Enjoy your earrings, and thank you for trusting us with them!

Rated 5 out of 5 stars

I want to say my first impression was…

I want to say my first impression was not the best with it taking 2 months to receive my ring because of an issue of stock with the gem. I had ordered it for Mother’s Day and it took way longer to receive than I had initially anticipated. But the company constantly put up with my contacting them asking questions about production and I am just blown away by how much I love my ring! The sparkle is to die for and the quality looks like I could have paid way more for it! I couldn’t be happier with the end result and the company.

30 June 2026
Rated 5 out of 5 stars

I was looking for a very specific ring

I was looking for a very specific design but everywhere I looked, it was insanely overpriced. I had someone in the ring business even say it was not a complicated ring but it was completely overpriced. Renaissance Jewel was the only one that had a reasonably priced ring that was beautiful. Photos do not do it justice for being so sturdy, shinny, and the absolute perfect ring that I was looking for. I have gotten loads of compliments and didn't have to spend half my life saving to afford it! They truly nailed it and I couldn’t have asked for better.

28 June 2026
Unprompted review
Rated 4 out of 5 stars

They handle repairs very well

They handle repairs very well! The ring I ordered sustained damages in shipment, but it turned out flawless after being repaired. Not to mention, the company was extremely helpful and cooperative when I needed the repairs done!

19 May 2026
Unprompted review
Rated 5 out of 5 stars

The ring was as advertised

The ring was as advertised, your company was responsive to my questions/concerns, the ring arrived without hassle within the time frame given, and it is beautiful. Perfect fit, brilliant glow from the stones.

29 June 2026
Rated 5 out of 5 stars

From sour to sweet

We were really disappointed at first because we weren’t going to get our ring in time for my boyfriend’s planned proposal, but then Melina and the jeweler turned things around for us and gave us a greater experience than we could have imagined. The ring is gorgeous and we are truly thrilled to show it off. Plus it’s ethical and was so affordable.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Great detail

Great detail, quality craftsmanship, and easy ordering. Shipping was smooth and customer service has been top notch.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Diamond engagement ring

I ordered an engagement ring for my girlfriend. The process of designing the ring, options for metals and ring diameter were great. The selection of diamonds was incredible. Once ordered, a link is provided to watch the ring being built and QC'd. The riglng arrived a few weeks after ordering and it is beautiful. I will order from them again when looking for new jewelry.

1 June 2026
Unprompted review

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