It's always a great surprise when any insurance company discounts your premium to less than last year to reward loyalty...I'm in!! No hassle at car rental desks. Great value annual premiums Easy to... See more
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Review summary
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Reviews shaping this summary
The best type of insurance is the one you don't need. Didn't have to claim on this (but based on previous experience I'm sure they would pay out quickly) but value in knowing you are covered if the h... See more
Company replied
Piece of mind when hiring cars and very competitive on price. I would fully recommend. Having this excess cover in place also allows you to hire vehicles from cheaper companies knowing you have the ex... See more
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Long time user of reduced my excess but never had to claim. Returned my car hire to be informed of damage on the rear of the car which I was completely unaware aware of. Got stung with a £600 bill for... See more
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Company details
About ReduceMyExcess
Written by the company
ReduceMyExcess is a leading provider of car hire excess insurance, created to offer drivers a clearer and more affordable alternative to costly rental company waivers. ReduceMyExcess has been recognised with the Which? Best Buy award for our hire car excess insurance.
Since 2011, we have focused on providing comprehensive and affordable car hire excess insurance policies alongside uncomplicated information to help customers make informed decisions when renting a car.Contact info
United Kingdom
- reducemyexcess.co.uk
ReduceMyExcess Car Hire Excess Insurance
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Website easy to use
The website was straightforward and easy to use. The three star rating is because it is tooearly to assess your company. Happy to provide a further assembly after some experience.
10 May 2026
Reply from ReduceMyExcess
Hi Lisa,
Thank you for your feedback. We’re pleased to hear you found the website straightforward and easy to use. We understand that it can feel too early to fully assess a service before having any direct experience with it. We hope the cover continues to meet your expectations should you ever need it.
Kind regards,
Anna
Made great savings on the excess for…
Made great savings on the excess for the curtesy car for the repairers. Although I didn't need it, the peace of mind was well worth to small cost.
25 April 2026
Reply from ReduceMyExcess
Hi Robin,
We're happy to hear that you saved money on the excess for your courtesy car. We appreciate you sharing that the peace of mind was worth the small cost. Thank you for your positive feedback!
Kind regards,
Anna
Reply from ReduceMyExcess
Hi Paul,
We're happy to hear that you had a good experience renewing with us! Thank you for your positive feedback.
Kind regards,
Anna
I cancelled this policy but I get…
I cancelled this policy but I get getting emails from you saying ‘thank you for renewing your policy’, so I had to send few more emails to you cancelling my policy. It is frustrating! I hope you got it now and you cancelled this policy.
10 May 2026
Reply from ReduceMyExcess
Hi there,
Thank you for taking the time to leave a review. We are sorry to hear of your experience.
Our records show that the original email advised logging in to MyAccount to disable the auto-renewal setting. If you experienced any issues with this process, you were also able to reply directly to the email so that a member of the team could assist further.
As the auto-renewal remained active on the account, the policy renewed automatically in line with the selected settings.
I have now resolved this for you and confirmed the outcome via email.
Kind regards,
Chloe
Excess Insurance, great stuff
I have been using this insurance company for over 4 years now and have saved a small fortune compared to taking the insurance offered by hire car companies.
Taking out the insurance has and still is pain free.
12 May 2026
Reply from ReduceMyExcess
Hi Mark,
Thank you for sharing your experience. We’re really pleased to hear you’ve been using the cover for over four years and have saved significantly compared with buying insurance through hire car companies. It’s great to know the policy has remained straightforward and hassle‑free to arrange.
Kind regards,
Anna
Did not receive a reminder
Did not receive a reminder, just a message saying they had taken the money from my account. I was looking to get some quotes but there you go.
10 May 2026
Reply from ReduceMyExcess
Hi Garry,
Thank you for taking the time to leave a review. We are sorry to hear you did not receive a renewal reminder.
We can confirm a renewal invitation was sent on 25th Apr 2026 via email, please check the spam/ junk folder just in case it has filtered into there.
Should you wish to discuss this further, please get in touch using our contact form and an agent will happily assist:
https://reducemyexcess.co.uk/app/contact-us/
Kind regards,
Chloe
I hire cars all the time and reduce my…
I hire cars all the time and reduce my excess gives me piece of mind also save me money because reducing my excess at the hire desk cost much more and does the same thing
17 March 2026
Reply from ReduceMyExcess
Hi Stephen,
Thanks for your review. We’re glad to hear our cover gives you peace of mind and offers better value than paying excess charges directly to the hire company.
Kind regards,
Anna
It gave me confidence to say no to the…
It gave me confidence to say no to the car hire company extortionate prices
11 May 2026
Reply from ReduceMyExcess
Hi Alan,
We're happy to hear ReduceMyExcess empowered you to confidently decline excessive car hire charges. Thank you for sharing your positive experience with us!
Kind regards,
Anna
Reply from ReduceMyExcess
Hi Tony,
We're so happy the ReduceMyExcess website is quick and easy to use. Thanks for your review.
Kind regards,
Anna
Reply from ReduceMyExcess
Hi Graham,
We're glad the policy purchase was straightforward. Thank you for your positive feedback.
Kind regards,
Anna
Taken this out again
Had cover before and it was easy doing it again. It seems sensible cover that covers you for all the excess charges hire companies can hit you with. Especially in Spain.
9 May 2026
Reply from ReduceMyExcess
Hi Mike,
Thanks for sharing your experience. We’re glad you found it straightforward to set up the cover again and that it offers the protection you’d expect against hire car excess charges. We appreciate your continued trust in us.
Kind regards,
Anna
Reply from ReduceMyExcess
Hi Charlie,
We're happy the ReduceMyExcess website made sorting and setting up your car hire excess insurance easy. We appreciate your recommendation and positive feedback!
Kind regards,
Anna
Peace of mind
I've used Reduce My Excess when using hire cars in previous years. The website is easy to navigate, and most of all, the service provides peace of mind at a fair price point.
11 May 2026
Reply from ReduceMyExcess
Hi Ashley,
Thanks for your feedback. We’re glad you’ve trusted ReduceMyExcess over the years and that you continue to find the website easy to use and the cover good value for peace of mind.
Kind regards,
Anna
Reply from ReduceMyExcess
Hi Mr Watson,
We're glad the ReduceMyExcess website was easy to navigate and straightforward to use. Thank you for your review.
Kind regards,
Anna
Reply from ReduceMyExcess
Hi Nigel,
We appreciate that our website was easy to use and offered a good price. Thank you for your positive feedback!
Kind regards,
Anna
Reply from ReduceMyExcess
Hi Julie,
We appreciate your feedback and are happy you found our website easy to use and our customer service helpful. Thank you for taking the time to share.
Kind regards,
Anna
Great price & very easy to use
11 May 2026
Reply from ReduceMyExcess
Hi Mark,
We appreciate that the price of our policies and the easiness of the ReduceMyExcess website met your needs. Thank you for sharing your positive experience with us!
Kind regards,
Anna
Simple and good value!
I was able to find what I needed and am happy with the quote. Very competitive, and customer support was very responsive.
9 May 2026
Reply from ReduceMyExcess
Hi Jane,
We're happy you found what you needed and are pleased with the competitive quote. It's great to hear our customer support was very responsive. We appreciate your feedback!
Kind regards,
Anna
Good communication regarding renewal…
Good communication regarding renewal change of area.
11 May 2026
Reply from ReduceMyExcess
Hi Paul,
We're happy to hear that you felt well-informed about the renewal. Thank you for your positive feedback.
Kind regards,
Anna
Reply from ReduceMyExcess
Hi,
We're happy to hear that the setup was easy and the price was good. Thank you for your feedback.
Kind regards,
Anna
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