I have had hire car excess insurance cover with Reduce My Excess for several years. Way cheaper than buying cover directly from the car hire companies. For the first time, I also had to make a claim r... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Great communication, very fast turnaround, super helpful, great price and when making a claim; the process/form is easy to use and submit. Extremely grateful to this company for the pleasant and stres... See more
Company replied
It's always a great surprise when any insurance company discounts your premium to less than last year to reward loyalty...I'm in!! No hassle at car rental desks. Great value annual premiums Easy to... See more
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I initially set up a policy for a specific holiday, which was easy to do. I then decided it would be better to switch to an annual policy and this was not a problem. Seems like very good value, polic... See more
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Company details
About ReduceMyExcess
Written by the company
ReduceMyExcess is a leading provider of car hire excess insurance, created to offer drivers a clearer and more affordable alternative to costly rental company waivers. ReduceMyExcess has been recognised with the Which? Best Buy award for our hire car excess insurance.
Since 2011, we have focused on providing comprehensive and affordable car hire excess insurance policies alongside uncomplicated information to help customers make informed decisions when renting a car.Contact info
United Kingdom
- reducemyexcess.co.uk
ReduceMyExcess Car Hire Excess Insurance
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from ReduceMyExcess
Hi Kev,
We're glad you found the ReduceMyExcess website easy and quick to use. Thank you for your positive feedback.
Kind regards,
Anna
Have used this company several times in…
Have used this company several times in past, also recommended to friends and family.
15 June 2026
Reply from ReduceMyExcess
Hi Susan,
It’s fantastic to hear you’ve returned to us multiple times and have been happy with the service. Your recommendation to friends and family is greatly appreciated.
Kind regards,
Anna
Reply from ReduceMyExcess
Hi,
Thank you for your review. We’re pleased to hear you found the process simple and easy to follow, and that everything was sorted quickly.
Kind regards,
Anna
A true honest experience
After the usual scams that most car hire companies try to use on you.
It was great to deal with an honest company who fairly paid against my claim with minimal fuss.
Highly recommend.
10 June 2026
Unprompted review
Reply from ReduceMyExcess
Hi Chris,
We’re delighted to hear you found the claims process smooth, fair, and hassle-free. We know that’s the moment that matters most so it’s great to know we delivered when you needed us.
Kind regards,
Anna
Obtaining a quotation was easy
Obtaining a quotation was easy as navigating the online tool was simple.
Product was competitively priced, against other providers, and includes adequate coverage for our needs.
12 June 2026
Reply from ReduceMyExcess
Hi Alan,
We're delighted you found our it easy to get a quote on the ReduceMyExcess website and find our policies competitively priced with good coverage. Thank you for your positive feedback.
Kind regards,
Anna
Very easy to navigate and everything…
Very easy to navigate and everything explained, very easy to use
14 June 2026
Reply from ReduceMyExcess
Hi David,
We're happy to hear you found ReduceMyExcess easy to navigate and use, with everything clearly explained. We appreciate your positive feedback!
Kind regards,
Anna
Reply from ReduceMyExcess
Hi Stewart,
We're thrilled you found everything so easy! We appreciate your positive feedback.
Kind regards,
Anna
Easy to file a claim and dealt with…
Easy to file a claim and dealt with within 2 working days
15 June 2026
Unprompted review
Reply from ReduceMyExcess
Hi Daniel,
We're happy to hear your claim was easy to file and dealt with quickly. Thank you for your feedback!
Kind regards,
Anna
Very straightforward and a good price.
11 June 2026
Reply from ReduceMyExcess
Hi Harry,
We're happy you found ReduceMyExcess easy to use and our policies well-priced. Thank you for your feedback.
Kind regards,
Anna
Reply from ReduceMyExcess
Hi Craig,
We're glad you found our site easy to navigate and our prices fair. Thank you for your feedback.
Kind regards,
Anna
Quick and easy to use.
Quick and easy to use.
Reasonable price but above inflation cast compared to last year
13 June 2026
Reply from ReduceMyExcess
Hi Gerald,
We’re pleased to hear you found the process quick and easy to use. We also appreciate your comments regarding the change in price and understand how noticeable this can be. We always aim to offer competitive pricing alongside comprehensive cover.
Kind regards,
Anna
Reply from ReduceMyExcess
Hi Dom,
Thank you for taking the time to leave a review. We're sorry to hear that you're unhappy with your claims experience.
Unfortunately, we are unable to assess or process a claim without the required supporting documentation. We understand that obtaining these documents from the rental company can sometimes be challenging; however, these are standard documents that are typically provided and are necessary for us to review the claim.
If you are experiencing difficulties obtaining the documentation, please contact our claims team and we will do our best to see how we can proceed further.
Kind regards,
Chloe
Reply from ReduceMyExcess
Hi Steven,
We're happy ReduceMyExcess offers good value policies and you found the process easy. Thank you for your positive feedback!
Kind regards,
Anna
Easy set up and competitive price.
I initially set up a policy for a specific holiday, which was easy to do. I then decided it would be better to switch to an annual policy and this was not a problem.
Seems like very good value, policy hasn't actually started yet and hopefully won't need to claim but that's when the real test would come..
9 June 2026
Reply from ReduceMyExcess
Hi Stuart,
We’re really pleased to hear you found the process easy to set up and that switching to an annual policy was straightforward. It’s great to know you feel you’re getting good value and peace of mind.
We always aim to make the claims process just as simple if you do need to make a claim.
Kind regards,
Anna
Reply from ReduceMyExcess
Hi Jerzy,
We're happy to hear you found ReduceMyExcess easy and quick to navigate, and our policies affordable.
Kind regards,
Anna
Efficient and effective
11 June 2026
Reply from ReduceMyExcess
Hi Allison,
We're happy to hear you found ReduceMyExcess efficient and effective.
Kind regards,
Anna
Reply from ReduceMyExcess
Hi Adam,
Thank you for your review. We’re pleased to hear you found our service efficient and professional. That’s exactly what we aim to deliver.
Kind regards,
Anna
Very clear explanation of its service
Very clear explanation of its service. Easy to sign up. Good follow up when help needed.
1 June 2026
Reply from ReduceMyExcess
Hi,
We’re really pleased to hear you found the information clear and the process easy to follow. It’s also great to know our team was able to provide helpful and timely support when you needed it.
Kind regards,
Anna
Reply from ReduceMyExcess
Hi,
Thank you for your review. We’re pleased to hear you found the process easy and the price competitive. That’s exactly what we aim to provide.
Kind regards,
Anna
Reply from ReduceMyExcess
Hi John,
We're glad our service was simple, efficient, and a great value. Thank you for your positive feedback!
Kind regards,
Anna
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