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Rebound Fitness Reviews 

2,342
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 266 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the superb build quality, sturdy construction, and exceptionally smooth, quiet bounce that makes daily workouts enjoyable. Reviewers are also very impressed by the extremely fast shipping times and the responsive, courteous support team ready to assist with any questions. Many users find the foldable design extremely convenient for easy storage around the house or during travel. However, some customers also noted that assembling the unit or opening it out from the box could occasionally require extra effort, patience, or assistance. A few reviewers expressed that having clearer instructions or guidance would have made the initial assembly process simpler.

What people talk about most

Product

Clients share positive opinions on product quality, frequently describing it as sturdy and well made.... See more

Quality

Customers had positive experiences with quality, highlighting that the equipment feels very sturdy, well... See more

User experience

People report positive experiences with user_experience, highlighting that the product is fun, easy to set... See more

Customer service

Reviewers mention positive feedback about customer_service, consistently describing support as fantastic and... See more

Delivery service

Consumers express satisfaction and appreciation for the delivery service, frequently highlighting the prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a very well run company with people who actually, not only care, but actually respond immediately when requested to. I received the large support bar which made a huge difference for my wife a... See more

Company replied

Rated 5 out of 5 stars

I looked at lots of reviews of rebounders, and decided on purchasing the Maximus Pro Bungee Rebounder. I was wanting to buy one to help with lymphatic drainage. It was on sale before Christmas, which... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a Rebound Fitness Just Bounce 32 bungee. I had one minor problem which was very quickly resolved by customer service. I have now had chance to test it out properly and I can confi... See more

Company replied

Rated 5 out of 5 stars

The Maximus Pro Bungee is a very good quality rebounder. More fun to use than the gym machines or floor exercises. I hope to get lots of use out of it once the weather cools down a little. Delivery wa... See more

Company replied



Company details

  1. Fitness Equipment Store
  2. Fitness class
  3. Physical Fitness Program
  4. Sporting Goods Store

Written by the company

Rebound Fitness are the leading Rebounding company supplying high quality mini-trampolines to suit all budgets and 100s of rebounding workouts streamed through our online membership platform and also available on DVD. Through our flagship "Bounce & Burn" programme, we have trained over 2500 instructors and helped to set up rebounding classes with freelance instructors in the community, gyms and health clubs, physio's and other therapists and junior/secondary schools - as well as individuals who prefer to Bounce to their own beat in the comfort of their own home, at the office or on the move!

Rebound Fitness

Written by the company

Put the FUN back into Fitness!
Our mission is to get the nation bouncing, put the FUN back into fitness and help people across the globe to lead healthy, happy & well-balanced lifestyles.

Excellent Customer Service

Guaranteed Smiles!

We are committed to outstanding customer service. Any questions or issues please contact our customer service team by email (for the quickest response) or by phone and we will do our best to support you.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(2,342)

246 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great rebounder

Great rebounder. Sturdy and easily put out of the way. Excellent quick cardio workouts. Easy on joints and low impact. Perfect for active older adults. Love it!

24 March 2026
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Reply from Rebound Fitness

Hi Anita, so happy to read that you are enjoying the benefits of rebounding and we do so appreciate you taking the time to submit your review. Remember that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Fast delivery and good customer…

Fast delivery and good customer service. Love the rebounder and good product. Great quality

23 March 2026
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Reply from Rebound Fitness

Hi Sharon, many thanks for your 5* review and your lovely comments! We really appreciate it and want to ensure that should you have any questions or concerns, please don't hesitate to contact us - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Amazing experience with this company

Amazing experience with this company. Excellent rebounder, and above and beyond ongoing customer service from Liza. Would highly recommend. Thank you x

26 March 2026
Unprompted review
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Reply from Rebound Fitness

Hi Laura, thank you so much for the 5* review and your additional feedback. We do pride ourselves in providing excellent Customer Service, and Liza is a great credit to us and loves helping our customers pre and post rebounder sales! She's only an email away should you any questions or concerns at all - we're all here to help! service@rebound.fitness

Rated 5 out of 5 stars

AWESOME REBOUNDER - LOVE IT!

I placed my order and then had to go away. The staff were great about delaying my delivery until I returned for which I was grateful.
I have had my rebounder for two weeks now and am enjoying using it. I got it to help improve my low bone density, and am also using it for lymphatic circulation.
So far I am loving it, and even the hubby has started using it.

24 March 2026
Unprompted review
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Reply from Rebound Fitness

Hi Sharon, we really do appreciate you taking the time to submit your 5* review and the additional feedback. We love hearing about our customers' experience with our rebounders, and the health benefits that comes with rebounding. Wishing you and hubby many hours of happy bouncing! service@rebound.fitness

Rated 5 out of 5 stars

Very happy customer

Very pleased with my Maximus Pro bungee rebounder from Rebound Fitness Aust. My initial query about delivery options was answered promptly and the package arrived right on time. I'm 72 but package easy to manage and I had it set up in 15 mins. It's very well made, very simple to set up and super quiet. I am really happy with the bungee "bounce" too. My first rebounder and expecting it will see me out! Had query about the T bar and it was attended to very quickly. Highly recommend both Rebound Fitnessand the product.

21 March 2026
Unprompted review
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Reply from Rebound Fitness

Hi Diana, thank you so much for the 5* review and your lovely additional comments. I'm so happy that we met your expectations with our products and services. Please remember that we are only an email away should you have questions or concerns - we're here to help! service@rebound.fitness

Rated 4 out of 5 stars

The rebounder is excellent, storage difficult

The rebounder is excellent. Everything about it is fantastic except that this company does not supply caps to go over the very sharp steel edges that are exposed when you put the legs down to store it. This means that when I want to store the rebounder, It has to scrape along the floor, and I have to take that in consideration if I want to move it anywhere (say in the car) . It would be an easy fix to give them 5 out of five.

16 March 2026
Unprompted review
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Reply from Rebound Fitness

Hi! Thank you for the 4* review and your very useful feedback. I understand that you have already been in touch with Liza about this, and she is in the process of sourcing some black caps that are on the leg stud to protect the rebounder during transportation that we're sure will resolve the issue.
We will also now update he manual to make it clear that the black caps should be kept to use when storing the rebounder - so thank you so much for your productive and constructive feedback!

Rated 5 out of 5 stars

Fit Bounce Pro XL

I purchased the Fit Bounce Pro XL and love it! I needed a portable rebounder (mini trampoline) and this one is great. I appreciate the 48" size, easy to fold legs, quality carry bag, and the ability to buy firmer bungees if I so choose. It is very stable and solid construction.
If you have questions, their customer service is top notch and they are very quick to respond. Quick delivery too.
I am very pleased with my purchase.

3 March 2026
Unprompted review
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Reply from Rebound Fitness

Hi Suzanne, many thanks for the 5* review and your additional feedback. We were so happy to read about your totally satisfactory experience with our company, products and services. Please do remember that our services are not just pre-sales, but continue post-sales ... so if you have any questions or concerns please don't hesitate to reach out! service@rebound.fitness

Rated 5 out of 5 stars

I love the Fit Bounce Pro XL

I purchased the Fit Bounce Pro XL and love it! I needed a portable rebounder (mini trampoline) and this one is great. I appreciate the 48" size, easy to fold legs, quality carry bag, and the ability to buy firmer bungees if I so choose. It is very stable and solid construction.
If you have questions, their customer service is top notch and they are very quick to respond.
I am very pleased with my purchase.

5 March 2026
Unprompted review
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Reply from Rebound Fitness

Hi! Thank you so much for the 5* review and your additional feedback. We are so pleased to read that we have met your expectations! And we are still only an email away should you have any questions or concerns post purchase! service@rebound.fitness

Rated 5 out of 5 stars

Exactly what I was looking for

I've had the Fit Bounce Pro II rebounder for about a year now. I absolutely love it. As my workouts have gotten longer, I have realised that I need a stability bar (especially when I get tired after bouncing for a long time). I called the company to ask for advice, and Liza walked me through all my options. It has now arrive, and what Liza recommended serves that purpose exactly as required. Couldn't be more pleased.

10 March 2026
Unprompted review
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Reply from Rebound Fitness

Hi Mayowa, many thanks for the 5* review. We do so appreciate it when customers also take the time to leave additional feedback ... so thank you for that as well. So happy to hear that Liza, our shining star, helped you make your decision. Please remember that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Straightforward

Straightforward assembly. So much softer and quieter than my previous spring rebounder.
You can't go wrong with Fit Bouce Pro.

2 March 2026
Unprompted review
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Reply from Rebound Fitness

Thank you so much Helder, for submitting a 5* review and so happy that you are enjoying your Fit Bounce Pro. Please remember that we are only an email away, should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Excellent quality rebounder.

Great customer service for information. Very pleased I paid a bit extra for this exceptionally good quality rebounder.
Highly recommended.

24 February 2026
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Reply from Rebound Fitness

Hi Jayem, thanks so much for taking the time to submit a review as well as your additional feedback. We really do appreciate the 5* and are so happy to read that we provided you with the service and products, we pride ourselves in. service@rebound.fitness

Rated 5 out of 5 stars

Cant wait to receive my upgraded…

Cant wait to receive my upgraded rebounder Fit Bounce Pro. I ordered direct from manufacturer as they had a good deal on this rebounder. Easy to order from site.

1 March 2026
Unprompted review
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Reply from Rebound Fitness

Hi Helen, thank you so much for the 5* review and your additional comments - we really appreciate you taking the time to do so! service@rebound.fitness

Rated 5 out of 5 stars

Good quality product

Easy to use website. Good choice of products.
Very pleased with what has been delivered. Instructions for setting up were clear and the instructional videos will help get me started. Looking forward to including the Rebound workout in my fitness schedule.

26 February 2026
Unprompted review
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Reply from Rebound Fitness

Hi Fiona, thank you so much for the 5* review plus your additional feedback. Please don't forget that we are only an email away should you have questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Great upgrade!

I've had a solid rebounder for ages but could never stick with it enough to reap rebounding's many health benefits. Its tight metal springs and quite stiff mat always made for a super noisy and jarring, rigid bounce I never looked forward to.

After years of considering bungee rebounders -- I finally pulled the trigger! My new Rebound Fitness rebounder ticks ALL the boxes: 1) Affordable; 2) Sturdy yet forgiving mat; 3) No stiff metal springs; 4) Quiet! 5) Easy fold down legs for flat storage; 7) Durable/stable; 8) Great warranty; 9) Responsive customer service. 10) A more comfortable, fun bounce that gives a good work out.

Whether you're new to rebounding or seeking an upgrade -- Rebound Fitness is definitely worth a look!

9 February 2026
Unprompted review
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Reply from Rebound Fitness

Thank you so much Michelle! We honestly believe that the best recommendations come from our customers, and you have excelled our expectations! Thank you again.

Rated 5 out of 5 stars

The FitBounce Pro XL rebounder is life changing.

The FitBounce Pro XL rebounder is a life changing purchase for me. It has exceeded my expectations. It’s so comfortable to use. There’s no jarring, it’s springy and bouncy and completely silent. I have hypermobile Ehlers-Danlos Syndrome with specific limitations. I have found this rebounder is kind to my joints while still giving me the benefits of safe exercise.

9 February 2026
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Reply from Rebound Fitness

Hi Esther, we really appreciate you taking the time to submit your 5* review and additional feedback. Please don't forget that we're here for you post sales as well to help with any questions or concerns you may have - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

TOTALLY AS ADVERTISED

I ordered on Sunday; it was delivered on Tuesday; I opened it on Saturday morning at 10:36 am; it was together by 11:00, I was rebounding by 11:30. It took longer to cut the white straps off the bungy cords. I have never been so pleased with a product - it showed up exactly as they said. I have a knee replacement and plate with screws in my right thigh - this does not bother me at all. I am so happy with this purchase. THE BEST!!!!!!

21 February 2026
Unprompted review
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Reply from Rebound Fitness

Hi Michele, many, many thanks for the 5* review and your additional comments. We love hearing about our customers' experience with the whole purchasing process, product and service. Please remember that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Great customer service and quality items.

Quick dispatch, great quality rebounder and brilliant customer service.
I received my item quickly and the box had been damaged in transit. When I filled out the warranty form, I mentioned that there had been a small amount of damage to the carry bag and they emailed me the next day to rectify.

5 February 2026
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Reply from Rebound Fitness

Hi! Thank you so much for the 5* review and your additional feedback. We really do appreciate you taking the time to do this. Should you have any questions or concerns please don't hesitate to contact us as we're here to help throughout your rebounding journey! service@rebound.fitness

Rated 5 out of 5 stars

48" rebounder

I bought the 48" rebounder. It is quality made and feels very sturdy when using it. I love the "bounce ability" with the bungee cords versus a previous rebounder I owned that had springs.

9 February 2026
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Reply from Rebound Fitness

Hi Amy, that you very much for the 5* review and your additional feedback. We really do appreciate you taking the time to do this! Please remember that we're here for you should you have any questions or concerns. service@rebound.fitness

Rated 5 out of 5 stars

A great product and find.

I researched a lot and most rebounder videos pushed Bcan and Jumpstart. I kept looking and found this one and was sold because of a few things.

- Easy to fold/unfold without help.
- Legs fold in so I can lean against the wall once I’m not using the TBar all the time.
- Arrives assembled, many reported how hard the others were to assemble if single.
- TBar included (though cost seems it’s not free as others without bar are $100 less, so about the same).
- Carry bag if I decide to take with me when I drive to visit family.

I’ve used it and I love the bounce, it’s very well made. You won’t go wrong. I got the 40” and it’s much bigger than I expected. Very happy so far.

12 February 2026
Unprompted review
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Reply from Rebound Fitness

Hi Sandy, thank you so, so much for posting the 5* review and taking the time to add your very Indepth comments. We love reading about our customers' feedback and their experience with our products. We would like to stress that we are here to help, post purchase, should you have any questions or concerns. service@rebound.fitness

Rated 5 out of 5 stars

Maximus pro greatly improves health of senior with multiple problems

Wonderful company, could not be more helpful. Im senior with tons of health issues and using the rebounder to health bounce, keeping feet on mat is perfect, it really does make a difference and I cannot be without now because as soon as I stop I notice the difference. So superb company and product. Ive given a personal testimony at length to them and hope it will be allowed to be placed on site. Cant say enough good things about them both.

12 February 2026
Unprompted review
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Reply from Rebound Fitness

Hi Carole, we are so happy to read about your rebounding experience and how you are enjoying the amazing health benefits. Please remember that we are only an email away should you need our support in any way - we're here to help! service@rebound.fitness

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