Banner for Rebound Fitness

Rebound Fitness Reviews 

2,342
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 266 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the superb build quality, sturdy construction, and exceptionally smooth, quiet bounce that makes daily workouts enjoyable. Reviewers are also very impressed by the extremely fast shipping times and the responsive, courteous support team ready to assist with any questions. Many users find the foldable design extremely convenient for easy storage around the house or during travel. However, some customers also noted that assembling the unit or opening it out from the box could occasionally require extra effort, patience, or assistance. A few reviewers expressed that having clearer instructions or guidance would have made the initial assembly process simpler.

What people talk about most

Product

Clients share positive opinions on product quality, frequently describing it as sturdy and well made.... See more

Quality

Customers had positive experiences with quality, highlighting that the equipment feels very sturdy, well... See more

User experience

People report positive experiences with user_experience, highlighting that the product is fun, easy to set... See more

Customer service

Reviewers mention positive feedback about customer_service, consistently describing support as fantastic and... See more

Delivery service

Consumers express satisfaction and appreciation for the delivery service, frequently highlighting the prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a very well run company with people who actually, not only care, but actually respond immediately when requested to. I received the large support bar which made a huge difference for my wife a... See more

Company replied

Rated 5 out of 5 stars

I looked at lots of reviews of rebounders, and decided on purchasing the Maximus Pro Bungee Rebounder. I was wanting to buy one to help with lymphatic drainage. It was on sale before Christmas, which... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a Rebound Fitness Just Bounce 32 bungee. I had one minor problem which was very quickly resolved by customer service. I have now had chance to test it out properly and I can confi... See more

Company replied

Rated 5 out of 5 stars

The Maximus Pro Bungee is a very good quality rebounder. More fun to use than the gym machines or floor exercises. I hope to get lots of use out of it once the weather cools down a little. Delivery wa... See more

Company replied



Company details

  1. Fitness Equipment Store
  2. Fitness class
  3. Physical Fitness Program
  4. Sporting Goods Store

Written by the company

Rebound Fitness are the leading Rebounding company supplying high quality mini-trampolines to suit all budgets and 100s of rebounding workouts streamed through our online membership platform and also available on DVD. Through our flagship "Bounce & Burn" programme, we have trained over 2500 instructors and helped to set up rebounding classes with freelance instructors in the community, gyms and health clubs, physio's and other therapists and junior/secondary schools - as well as individuals who prefer to Bounce to their own beat in the comfort of their own home, at the office or on the move!

Rebound Fitness

Written by the company

Put the FUN back into Fitness!
Our mission is to get the nation bouncing, put the FUN back into fitness and help people across the globe to lead healthy, happy & well-balanced lifestyles.

Excellent Customer Service

Guaranteed Smiles!

We are committed to outstanding customer service. Any questions or issues please contact our customer service team by email (for the quickest response) or by phone and we will do our best to support you.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,342)

246 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good rebounder - lacking assembly instructions

The rebounder I bought looks like it's going to be a good one. The quality seems high and the shipping was fast. The only reason I give the company a 4-star review is because the instructions are lacking. There should be a video tutorial about how to assemble the rebounder. Considering that it's put together with bungies and you have to be very strong in order not to hurt yourself as you assemble it, a video would go a long way to increase safety for customers. There is not even a parts identification list to help with assembly.

15 April 2026
Rebound Fitness logo

Reply from Rebound Fitness

Hi Stacy, thank you so much for the 4 star review and your very constructive feedback. I have passed this on to the Product Manager who will review the current instruction manual and make the necessary amendments!

Rated 5 out of 5 stars

Excellent product

Excellent product. Great for health, strength and weight loss. Tons of health benefits.

20 April 2026
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi Jonathan, thank you so much for your 5 star review. We are really pleased that you are 'reaping' the benefits of rebounding! Thank you!

Rated 5 out of 5 stars

Fit Bounce Pro II

I purchased the Fit Bounce Pro II foldable rebounder and love that I can fold it in half and store it easily when not in use. The rebounder is quiet and easy to set up. When working from home, I use it throughout the day to reenergize between meetings. Gentle on your joints while a fun way to get a cardio workout.

20 April 2026
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi Liz, we are so happy to read about your great experience with your rebounder, and how convenient you find it. We wish you many more happy 'bouncing' hours! Thank you

Rated 5 out of 5 stars

Excellent product, very fun exercise!

This rebounder is very well made. Quality construction materials and solidly put together. I was going to buy a cheaper one but I wanted the folding legs. I’m glad I went for this one! Bought some utility hooks at the same time and fold it to hang it up folded on the wall of the laundry room like a bicycle. Out of the way but handy to get to. Folded it also fits under the love seat.

I’m so glad I spent the extra money. And the bouncing? It makes you feel like a kid again! So if your life has been a bit void of just plain fun lately, this rebounder will make you smile again. Just put on music with a good beat and dance!
Your heart and the rest of your body will thank you.
Thank you, FitnessPro!

27 March 2026
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi! What an amazing 5 star review ... it put a smile on my face reading it! Thank you so much for taking the time and sharing your experience ... thank you!

Rated 5 out of 5 stars

Perfect bungee rebounder - ticks all the boxes

Having researched extensively on which type of rebounder would suit me I decided to buy the Maximus Pro Bungee and it has lived up to its expectations. I decided on the smaller frame and It’s a perfect fit for me as I’m only 1.55 m tall.
I’ve been rebounding daily for 6 weeks and I find it perfectly suits my needs. This rebounder is made to a high standard. It’s sturdy and easy to assemble as you just pull out the legs which fold back in for storage. I store it flat under my sofa when not in use (although I have to say it’s a permanent fixture in my living room now). The bounce is quite firm and it’s fairly quiet in use. I bought it to help me rehab after hip surgery and I’d highly recommend investing in this product.

20 April 2026
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi! Thank you so much for the 5 star review and for taking the time to provide additional feedback! We are so happy to read that our rebounder suits your needs completely. Thank you

Rated 5 out of 5 stars

Fantastic rebounder

Fantastic rebounder, and great customer service.

23 January 2026
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi! We do so appreciate you taking the time to submit your review and feedback ... and thank you so much for the 5 stars!

Rated 5 out of 5 stars

Recieved quickly and came just as described

My order came quickly and the product seems like very good quality. I am loving it.

13 April 2026
Rebound Fitness logo

Reply from Rebound Fitness

Hi Margaret, thank you so much for the 5* review. We are so glad to read that you are enjoying your rebounding workouts! Don't forget that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Excellent customer service at Rebound…

Excellent customer service at Rebound Fitness! I emailed with a query and was offered helpful advice quickly. During purchasing customer services were on hand to answer any questions I had.

7 April 2026
Rebound Fitness logo

Reply from Rebound Fitness

Hi! Thank you so much for your 5* star review. We do pride ourselves on providing excellent customer service and your additional comments have endorsed this 100% ... many thanks again!

Rated 5 out of 5 stars

High quality from Rebound Fitness

My Rebound Fitness order came quickly. The company provides excellent information about how to set up and use the rebounder. Also, their after-sales service is easy to reach and extremely good. Liza immediately sent me a packet of extra discs when i ran out, at no extra cost. And when i changed from a stabilising bar to a TBar, Liza went out of her way to help me return the stabilising bar and get a refund. The rebounder is excellent quality and the company's quality of service is superb.

8 April 2026
Rebound Fitness logo

Reply from Rebound Fitness

Hi Caroline, thank you so, so much for your lovely 5* review. We do pride ourselves in providing excellent products and services ... and Liza is our shining star!

Rated 5 out of 5 stars

Easy to unpack and quiet

I'm delighted with my rebounder, the legs snap neatly flat and the rebounder folds in half and has a carry/storage bag. I bought the stand also as I like to use it for support during workouts. Unlike other rebounders, I didn't have to put it together, it arrived complete, I just had to snip off some safety straps. I bungee cords make for a noise free bounce. I would definitely buy again.

15 April 2026
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi Rachel, we are so happy to read how satisfied you are with your rebounder. Please remember that we are only an email away should you have any questions/concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Second purchase from Rebound Fitness

This is my second purchase from Rebound Fitness. As I am new to rebounding, I have purchased the stability T-Bar and additional grip socks for my new Fit Bounce Pro II in which I have received the next day after placing the order. The stability T-Bar is easy to installed. The maximum height of the bar which I have measured at 40 inches above the mat and the minimum height as I have measured at 30 inches above the mat is perfect. The stability T-Bar have 7 adjustable height. The grip socks are very comfortable and have not slip off when exercising on the rebounder. Still loving my new Fit Bounce Pro II as it is three weeks old. I love the firmness of the mat when bouncing. You will really get a good workout. Again, you will not be disappointed with the Rebound Fitness products as the quality is sturdy and the awesome customer service with Liza who assisted me with the two different stability bar, the "U" shaped and T-bar.

7 April 2026
Rebound Fitness logo

Reply from Rebound Fitness

Hi Pamela, thank you so, so much for the lovely 5* review and your additional feedback. We are always very keen to read how our customers personal experience with our products and services - and your very in-depth comment should help other potential customers make an educated decision! Remember that we are only an email should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Great product

Great product, superb client service (Liza).

9 April 2026
Rebound Fitness logo

Reply from Rebound Fitness

Many thanks for the 5* - we really appreciate it! We do pride ourselves on providing excellent customer service so thanks for the endorsement!

Rated 5 out of 5 stars

This item is heavy.

Received in a timely manner. Nothing to do with the product itself, but it is heavy. The driver dropped it off at the front door and ran. I had to get my neighbour to help me get it up the stairs.
It was fairly easy to put together. I did have to use the video on the Amazon product site. The manual instructions definitely could be improved. It is well constructed and very smooth to use. Overall good product.

10 April 2026
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi Janice, thanks so much for taking the time to submit the 5* review and provide some additional feedback. I have taken note about the instruction manual and we will revisit and make amendments! We're here for you should you have any questions or concerns. service@rebound.fitness

Rated 5 out of 5 stars

This company was great!

This company was great!! The response to my request was very prompt and the item was shipped almost immediately. I also felt that if I did have a problem that this company would give you their full support.

7 April 2026
Rebound Fitness logo

Reply from Rebound Fitness

Hi Sandra, thank you so much for the 5* review and your lovely comments about our customer service. We do pride ourselves on providing great customer services so many thanks for your endorsement. Please remember that we are here to help with any questions or concerns going forward. service@rebound.fitness

Rated 5 out of 5 stars

Autistic Son Needs Movement

I have an autistic (developmentally and intellectually disabled) son who needs to move a lot. His apartment above the garage has a platform swing attached to the ceiling. But he also likes to jump. He also tears the protective cloths that go over springs, so I needed a bungee rebounder instead of one with springs. He is very rough on things and shreds the bungees regularly and bent the legs on his first Rebound Fitness Rebounder. So I ordered a second (folding so it can go in the trash can, I hope, when he shreds this one.) He will shred it, but he is really, really rough on things. The bungee rebounders are safe, let him jump high and bouncy like he likes, and the parts - like the bungees - are easily replaced.

6 April 2026
Rebound Fitness logo

Reply from Rebound Fitness

Hi Elizabeth,
Many, many thanks for the 5* review and sharing your rebounding story with us. I have added the link to our Rebound Therapy which is a comprehensive graded exercise and development programme for children and adults across a wide spectrum of additional needs, which you might find this useful.
https://rebound.fitness/en-us/about-rebounding/rebound-therapy-2/

Rated 4 out of 5 stars

Fab product but need better online classes

The rebounder is fab! It’s great fun and gives you a really good workout. This would have been 5 stars but I’m disappointed with the online classes. Rebounding needs fast, exciting, loud music, in my opinion, with the exercise being in time with the beat. The ones I had looked at so far seem to have the music dubbed over the top as the instructors aren’t in time, and the same music is dubbed over multiple classes. If they record some more s I’ve described, I’d be really happy.

30 March 2026
Rebound Fitness logo

Reply from Rebound Fitness

Hi Bev, thank you so much for taking the time to submit your 4* review and we really appreciate the additional feedback regarding the online classes which I have forwarded these on to my manager. Many thanks again service@rebound.fitness

Rated 5 out of 5 stars

It’s a very nice rebounder and very…

It’s a very nice rebounder and very quiet. Ours was a great to put together but putting it away wasn’t the easiest. We had to put wd40 on the hinge as it wouldn’t close. But it’s fine now.

24 March 2026
Rebound Fitness logo

Reply from Rebound Fitness

Hi Stephanie, thank you so much for sharing your experience, and for the 5 stars! We really appreciate it. We would like to recommend that in future you should use Vaseline or coconut oil to maintain the hinges as these products won't dry out, which WD40 tends to do. Please don't hesitate to contact us should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Seems to be a superior product.

Got the Maximus Pro to replace a competitor's product that cost about half as much only and lasted 2 months. The sturdiness is already evident. So far, I'm impressed and will give 5 stars for what appears to be a quality product. I'm using this to give me little 'exercise snacks' to help keep my blood glucose levels down. Mine came with a couple of springs that weren't seated exactly right (likely due to jostling in shipping), but reading the instructions to find that I could fold it to take the tension off the springs made adjusting them a breeze.

30 March 2026
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi Will, thanks so much for the 5* review and your additional feedback. We really appreciate it when customers take the time to submit their comments like you sharing your experience with the springs that needed adjusting, which does sometimes happen during transportation, can help other potential customers make an educated decision in their rebounder purchase process. Many thanks again! service@rebound.fitness

Rated 5 out of 5 stars

Excellent rebounder

Excellent rebounder. Customer service is wonderful. It's rare these days to have companies respond and be quick to resolve issues.

1 April 2026
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi Teresa, we really appreciate your 5* review and the additional comment about our Customer Service. We do pride ourselves on providing excellent service both pre- and post-sales. service@rebound.fitness

Rated 5 out of 5 stars

Great for back and knees.


I purchased this rebounder based on recommendations and reviews. I have not been disappointed. My original rebounder had a stiff bounce and was not good for my back. A stiffer rebounder will get you more speed doing workouts the softer rebounder gives more bounce.
This new rebounder has a softer bounce and not so hard an impact on my back and knees. I love it and would recommend anyone to purchase this rebounder and not waste money on the cheaper rebounder. The cheaper rebounder was good but this one is great.

24 March 2026
Rebound Fitness logo

Reply from Rebound Fitness

Hi Shawn, thank you so much for the 5* review and your additional feedback. We really do appreciate it when our customers do this as, as in your case, reviews really help potential customers make an educated decision before buying their rebounder. Many thanks again!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look