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Rebound Fitness Reviews 2,274

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 258 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent quality and sturdy construction, highlighting the smooth and comfortable bounce that is gentle on joints. Many appreciate the thoughtful design, including the quarter-fold feature for easy storage and quiet operation. The overall user experience is described as positive, with people finding the product easy to assemble and use. Reviewers frequently commend the exceptional customer service, noting prompt, friendly, and helpful interactions. The delivery service also receives high marks for its speed and efficient packaging. However, some people mentioned issues with missing stability bars or the lack of protective caps for sharp edges when storing the rebounder. A few customers also expressed disappointment with the limited online class offerings and the absence of a parts identification list for assembly.

What people talk about most

Product

Users describe positive interactions with the product. Customers consistently praise the high quality, sturdy... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality and sturdy... See more

User experience

Reviewers mention positive feedback about user experience. Customers praise the product's sturdy build,... See more

Customer service

Consumers consistently report highly positive experiences with customer service. Many reviewers describe the... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the speed of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Each time I interact with anyone from Rebound Fitness, they are professional, courteous and knowledgeable. Their products, both their spring rebounders and their bungee rebounders are excellent. Bot... See more

Company replied

Rated 5 out of 5 stars

We wanted a fun way for the whole family to stay active at home, and after doing quite a bit of research and reading recommendations, we decided to go for this rebounder. Really pleased with th... See more

Company replied

Rated 5 out of 5 stars

I’ve had this rebounder for two weeks now and loving it. At 75 years of age I am careful to not cause any injuries so started off with low impact classes but have now progressed to more vigorous sessi... See more

Company replied

Rated 5 out of 5 stars

I purchased a rebounder after doing some research and settled on Rebound Fitness. I read the reviews and decided to spend a bit more than entry level and I am so glad I did. The rebounder arrived quic... See more

Company replied


Company details

  1. Fitness Equipment Store
  2. Fitness class
  3. Physical Fitness Program
  4. Sporting Goods Store

Written by the company

Rebound Fitness are the leading Rebounding company supplying high quality mini-trampolines to suit all budgets and 100s of rebounding workouts streamed through our online membership platform and also available on DVD. Through our flagship "Bounce & Burn" programme, we have trained over 2500 instructors and helped to set up rebounding classes with freelance instructors in the community, gyms and health clubs, physio's and other therapists and junior/secondary schools - as well as individuals who prefer to Bounce to their own beat in the comfort of their own home, at the office or on the move!

Rebound Fitness

Written by the company

Put the FUN back into Fitness!
Our mission is to get the nation bouncing, put the FUN back into fitness and help people across the globe to lead healthy, happy & well-balanced lifestyles.

Excellent Customer Service

Guaranteed Smiles!

We are committed to outstanding customer service. Any questions or issues please contact our customer service team by email (for the quickest response) or by phone and we will do our best to support you.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

High Quality Rebounder

I'm glad I went for this Rebounder as the high quality is very apparent.
It has a very solid feel , despite being a folding version.
I'm very pleased and would recommend this make and model.

24 May 2026
Unprompted review
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Reply from Rebound Fitness

Hi Chris, many thanks for your 5 star, your additional comments, and also your personal recommendation! We really appreciate it. Please don't forget that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 4 out of 5 stars

Great Product!

The rebounder was delivered very quickly and seems to be of high quality. I like it so far. I did quickly see that I should have ordered a stability bar for faster progress and a higher level of confidence. The bar also arrived quickly and has delivered a dramatically enhanced experience.

18 May 2026
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Reply from Rebound Fitness

Hi! Thanks so much for the 5 star review. We are so happy to read that you are all set now and that you find the stability bar of help! Remember that we are only an email away, should you have any questions or concerns - we're here to help! service@rebounder.com

Rated 5 out of 5 stars

Great product

Ease of ordering, and quick delivery. Great quality, the only thing I struggled with was opening it out. Putting on the other elastic cords for bounce as had to do some myself but that was easy. I do have a little go but nothing serious as sadly not used it properly yet as i have damaged my hip recently so waiting until that is better. But can't wait

11 May 2026
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Reply from Rebound Fitness

Hi Sarah, thank you for your 5 star review. If you contact us at service@rebound.fitness we can help you with some very easy steps to get you going until your hip is better.

Rated 5 out of 5 stars

The quality of this product is…outstanding

The quality of this product is excellent, very strong piece of equipment. It was great that all I had to do was let the legs spring into place and I was good to go, it’s very quiet as described. My only criticism would be the postage cost of £20 for a not so cheap trampoline.. for something over £300 I’d have expected free delivery. Other than that I love the trampoline and I’m glad I decided to buy from rebound fitness.

18 May 2026
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Reply from Rebound Fitness

Hi Tracey, thanks so much for the 5 star review, and also for your additional comments. We are constantly reviewing the cost of delivery to ensure that we can pass on the best possible price to our customers. If you need any further information regarding this then please email: service@rebound.fitness. Thanks

Rated 4 out of 5 stars

Fairly easy to put together however…

Fairly easy to put together however perhaps bigger pictures as th one in the instructions were a little blurred

18 May 2026
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Reply from Rebound Fitness

Hi Shaun, thanks for your review and the constructive points you made. I have forwarded these to our Product Manager so that the pictures can be reviewed and replaced. Thanks again!

Rated 5 out of 5 stars

Excellent Maximus Pro Rebounder

Excellent Maximus Pro Rebounder! Very happy to own this quality product.
I received excellent customer service. Thank you and have a great day!

10 May 2026
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Reply from Rebound Fitness

Hi Marilyn, we really do appreciate you taking the time to submit your 5 star review! We so happy that. you are satisfied with the product and the customer service we provided. Don't forget that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Excellent experience with this company

Great company to deal with! I purchased the Just Bounce (their newest model) from their Amazon store. Shortly after I placed my order, they reached out to me and asked if I would like them to send a pair of their socks to me as a thank you. Of course! 😄
I had also reached out before my purchase to ask about their different models - very friendly customer support.
The bouncer is great - I did need my husband’s help to set it up the first time because opening it the first time takes some muscle. I set it up in a spot where I can jump on it for a few minutes at various times throughout the day. I love it! I’ve only had it a couple weeks - it seems really sturdy and it’s pretty quiet. The quality is really good, and the price point for someone just getting into rebounding is fantastic.

10 May 2026
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Reply from Rebound Fitness

Hi! Thank you so much for your great 5 star review. We do so enjoy reading our customers' additional comments, so thank you for taking the time to submit yours!

Rated 5 out of 5 stars

Rebound Fitness - Excellent Products, Fantastic People

Each time I interact with anyone from Rebound Fitness, they are professional, courteous and knowledgeable. Their products, both their spring rebounders and their bungee rebounders are excellent. Both are perfectly made with the highest quality materials. and the bounce is just right - not jarring like could hurt your joints - but smooth and comfortable. The Bungee rebounder is quiet and the bounce is so smooth. I highly recommend either the spring or the bungee rebounder from Rebound Fitness, whichever you prefer. Excellent quality and wonderful people. I found the price to be very reasonable, too! They really know what they're doing!

4 May 2026
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Reply from Rebound Fitness

Hi Ann, thank you so much for your glowing 5 star review and your very insightful comments. We really do believe that customer recommendations are absolutely crucial and your rebounder and customer service endorsements will absolutely help potential customers make an educated decision regarding their rebounder choice - so again, thank you so, so much. service@rebound.fitness

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great product that was super easy to set up. Clear communication all the way.

6 May 2026
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Reply from Rebound Fitness

Hi Robyn, thanks so much for taking the time to submit your 5 star review and your additional feedback. Please remember that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

SUPER COMPANY, EXCELLENT SERVICE

Rebound Fitness is an excellent company and provides a shining example of great customer service. The product I purchased from them a few years ago (Maximus Pro Spring Rebounder) is a high quality piece of equipment which I’ve been delighted with, and I am very grateful for the ongoing friendly support I’ve received from the team at Rebound Fitness. I wish this company the very best and will certainly be a returning customer.

6 May 2026
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Reply from Rebound Fitness

Hi! Thank you so, so much for your amazing review. We do pride ourselves of providing excellent customer service, first class products and being there for our customers pre and post sales. Thank you again for the great endorsement! service@rebound.service

Rated 5 out of 5 stars

Excellent product and a way for the whole family to stay active

We wanted a fun way for the whole family to stay active at home, and after doing quite a bit of research and reading recommendations, we decided to go for this rebounder.

Really pleased with the purchase so far. It was straightforward to put together, the instructions were clear, and it only took around 15 minutes to set up.

The rebounder itself feels very sturdy and well made, with a really smooth bounce that feels comfortable to use. One of the biggest selling points for us was the quarter-fold design, which makes it easy to store away when not in use.

Considering the quality, I think it is excellent value for money and would definitely recommend it.

21 April 2026
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Reply from Rebound Fitness

Hi Suketu, thank you so, so much for the lovely 5 star review and your additional comments! Please remember that we are on hand should you have any questions or concerns. service@rebound.fitness

Rated 5 out of 5 stars

Superb Quality, Great Service

I've recently purchased a FitBounce Pro XL and am new to rebounding. I'm amazed at the quality and intensity of the exercise it provides: highly aerobic but low impact, with no stress on joints or tendons. You can feel the positive effect on core strength even after the first few workouts. It's also good fun! The Pro XL Rebounder is beautifully made, very solid and stable. The free online workouts are an excellent resource and will motivate you to keep pushing to higher levels of fitness.

14 May 2026
Unprompted review
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Reply from Rebound Fitness

Hi David, welcome to the world of rebounding! Thank you so much for the 5 star review and your additional feedback. We love reading about our customers' experiences with our products and services, so thank you again for taking the time to submit your review. Please remember that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Excellent Rebounder

I did my research on all higher-quality rebounders, and the Fit Bounce Pro XL stood out as the best-rated, and value for money. It arrived one day after I ordered it and I honestly it's like jumping on a cloud, or floating in space. I really really love it. I had a cheap one with springs before this and it jarred my knee a little. This one, with bunjee ropes does not. It has a firm yet soft bound and it makes exercise a joy. This is probably the best purchase I'll be making this in a long while......I highly recommend.

7 May 2026
Unprompted review
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Reply from Rebound Fitness

Hi Rachel, thank you so much for your 5 star review. We really appreciate you taking the time to submit a review, but also for your lovely feedback and recommendation. We wish you many happy 'bouncy' hours. Many thanks again ... service@rebound.fitness

Rated 5 out of 5 stars

This company is outstanding

This company is outstanding
I had some queries and they were answered quickly. I decided to purchase and it was delivered within 2 days

6 May 2026
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Reply from Rebound Fitness

Hi Caroline, many thanks for your 5 star review. I am so happy to read that we provided you with the confidence to purchase from us, and we're here to help with any questions or concerns you may have in the future. service@rebound.fitness

Rated 5 out of 5 stars

Very reputable company

I've been bouncing on one of the rebounders I bought over a decade ago, and it's still going strong, thanks to occasional replacement parts.
It's a very good company.

5 May 2026
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Reply from Rebound Fitness

Hi Gwen, thank you so much for the 5 stars and your additional comments! So pleased to read that you are still satisfied with our company, the products and our service - much appreciated!

Rated 5 out of 5 stars

Fantastic products with first class Customer Service

Fantastic products with first class customer service as well.
Highly recommend Rebound Fitness!
Thanks team

11 May 2026
Unprompted review
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Reply from Rebound Fitness

Hi Jez, we really appreciate you taking the time to submit your review and provide some feedback. Thank you so, so much! Please don't forget that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

I purchased the large foldable…

I purchased the large foldable rebounder. It was easy to set up the first time. No putting on all the bungees. I like that I can fold the legs & put it against the wall when it’s not in use. I also like that I can fold it put it in the carrying case & take it with me. I am a newbie to rebounding & I am in the classic 60s decade. I absolutely love this rebounder. I got started using it with a YouTube channel with lots of beginner workouts that are fun. After 10 days in to using it daily I already felt an increase in energy & stability. This rebounder is sturdy & will last for years. I’d highly recommend it!

3 May 2026
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Reply from Rebound Fitness

Hi Virginia, we really do appreciate you taking the time to submit a 5 star review and your additional feedback. So pleased to read as well that you are already reaping the benefits that rebounding brings! Please remember that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Excellent choice for a silent folding rebounder

I got the Fitbounce Pro, because I wanted the option for a folding model. I tried a high quality spring rebounder from another company, but ended up returning it. I strongly prefer the FitbouncePro. It's silent and the "bounce" is smoother. It just feels better on my body. I've had it for 5 days, and it's perfect for my purposes, sturdy and high quality. Some reviews had said that the two pins make a rattling sound, but I haven't found that to be the case at all. It's silent. I appreciate the folding mechanism, but I've decided to leave it out even though we live in a small condo. I'm putting a 39" papasan cushion on top and a tray for our remotes and treating it like an ottoman/coffee table when it's not in use! They sent it with extra bungees, a dvd and parts to level if the floor is really uneven. My only wish is that there'd be a way to adjust the tension if the bungees start to loosen, or options offered by the company for that. But the bungees on it seem super sturdy, so I don't anticipate that'd be something I'd need to worry about for a long, long time. I think this rebounder and I will have a long life together!

10 May 2026
Unprompted review
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Reply from Rebound Fitness

Hi! Thank you so, so much for your lovely and very informative 5 star review. We're here for you, should you have any questions or concerns - just email service@rebound.fitness. Thank you again from your Rebound.Fitness Team

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