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Rebound Fitness Reviews 

2,406
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TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 277 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality and sturdy construction, noting that the rebounders deliver a wonderfully smooth and extremely quiet bounce which is fantastic for daily workouts. Consumers also highlight the remarkably fast delivery speeds and the incredibly helpful support team that immediately assists whenever guidance or spare parts are needed. However, some reviewers were not happy with certain minor aspects of their overall order. People specifically mentioned unexpected extra postage charges, challenges when leveling the frame legs, and occasional stability problems with the optional support bar.

What people talk about most

Quality

Customers consistently note positive experiences with quality, highlighting that the equipment feels solid,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the fast response times and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting exceptionally fast arrival times... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an issue with my spring rebounder and Liz was amazing!!! Seriously the best service ever!! Someone give her a raise seriously !! She delt with my issue so efficiently, only needed th... See more

Company replied

Rated 5 out of 5 stars

Very quick delivery. The Rebound Fitness trampoline is very sturdy and good quality. I also received access to some online workout sessions to enable me to exercise safely. I love the fact it is not... See more

Company replied

Rated 5 out of 5 stars

I looked at lots of reviews of rebounders, and decided on purchasing the Maximus Pro Bungee Rebounder. I was wanting to buy one to help with lymphatic drainage. It was on sale before Christmas, which... See more

Company replied

Rated 5 out of 5 stars

I had to contact customer services with a warranty issue (one mat tab was ripped) 9 months or so after purchasing a rebounder. The Rebound Fitness employee Liza was impressively responsive and helpful... See more

Company replied



Company details

  1. Fitness Equipment Store
  2. also in
  3. Fitness class
  4. Physical Fitness Program
  5. Sporting Goods Store

Written by the company

Rebound Fitness are the leading Rebounding company supplying high quality mini-trampolines to suit all budgets and 100s of rebounding workouts streamed through our online membership platform and also available on DVD. Through our flagship "Bounce & Burn" programme, we have trained over 2500 instructors and helped to set up rebounding classes with freelance instructors in the community, gyms and health clubs, physio's and other therapists and junior/secondary schools - as well as individuals who prefer to Bounce to their own beat in the comfort of their own home, at the office or on the move!

Rebound Fitness

Written by the company

Put the FUN back into Fitness!
Our mission is to get the nation bouncing, put the FUN back into fitness and help people across the globe to lead healthy, happy & well-balanced lifestyles.

Excellent Customer Service

Guaranteed Smiles!

We are committed to outstanding customer service. Any questions or issues please contact our customer service team by email (for the quickest response) or by phone and we will do our best to support you.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,406)

281 reviews in the last 12 months

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Rated 5 out of 5 stars

I recently contacted Rebound Fitness…

I recently contacted Rebound Fitness regarding spare parts for my cherished Fit Bounce Pro Rebounder, I was very pleased to receive very prompt assistance in ordering spare locking pins (even though they weren't listed on their site directly). I received the pins from their nearest warehouse within a few days, so good. A special thanks to Liza for the courteous and quick replies to my emails. Overall a great company to deal with, and I love the product (only experienced the Fit Bounce Pro thus far). I wish I had discovered Rebound Fitness earlier! They make products I enthusiastically want to share with those close to me, namely great rebounders! (Can't believe I was contemplating buying a treadmill before the Fit Bounce Pro). Thanks again, Rob

20 October 2026
Rated 5 out of 5 stars

Very quick delivery and the product…

Very quick delivery and the product seems to be of a very high-quality. Admittedly, I haven't tried the competitors rebounders, but this seems to be an excellent option and very competitively priced.

19 October 2026
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Reply from Rebound Fitness

Hi! Thank you so much for your 5* review and the additional feedback. We really do appreciate it when customers take the time to do so - thank you again! Please remember that we're only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Rebound Fitness

Order # 98037
Please read all of this, a mistake on my part and a small omission on theirs that has been sorted above and beyond.
I have left the original full review to show my mistake.
A genuine purchase, I paid over £200 and was happy to pay this knowing that lesser quality rebounders for far less money are available.
The rebounder arrived very quickly and in undamaged condition.
However, the website shows this, (copied and pasted)
Includes:

Pro Gym rebounder
2 * Rebounding DVD with 7 exciting, fun rebounding workouts
Resistance bands for toning
Adjustable Stability Handle Bar if needed as a balance aid
Lifetime FREE Membership to 100s of awesome Online rebounding workouts for all levels and variety of genres/durations

Missing are the 2 DVDs the resistance bands and far more importantly the Adjustable Stability Bar.

I will adjust this review upwards if they respond to my email and send the missing items.
If they do not then I this review will be adjusted downwards.

Revised review,
5 plus stars....
This company did not answer the phone, but did reply to my email within 30 minutes.
All I had to do was photo the bar code on the external package, done.
My mistake, heaven only knows how I missed such a large box within the main box.
This contained the stability bar and clear instructions to fit it.
Their omission, missing dvds and resistance bands.
Although the dvds are probable superfluous because they offer a lifetime of videos on UTube.
The resistance bands are on their way.
Plus they are sending some free Grip socks and Gloves, they even remembered to asks what size I needed.
For me as a self employed trades person I always do my utmost to not make a mistake, but they still happen and I always admit when it is my fault and of course sort the mistake out pronto.
It is just part of life mistakes happen, for me a company that fixes a mistake and in this case very very quickly is a company to do business with.

22 October 2026
Unprompted review
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Reply from Rebound Fitness

Thank you so much for taking the time to update your review and for your honest and fair feedback. We really appreciate your understanding and are delighted that we could resolve everything quickly for you.

We’re sorry that the DVDs and resistance bands were missing from your order, but we’re pleased we could put things right. We always aim to provide excellent customer service and ensure our customers are happy with their purchases.

Your kind words mean a great deal to us, especially your recognition that mistakes can happen and that what matters is how they are put right. Thank you again for your support and for giving us the opportunity to resolve this for you. We hope you thoroughly enjoy your rebounder and Happy Bouncing!

Rated 5 out of 5 stars

I wasn’t too old to start! My sister encouraged me to buy a…

My sister encouraged me to buy a rebounder but not just ‘any’ rebounder but to look for a reputable brand.

After researching online and listening to many recommendations on You Tube I settled on the Fit Bound Pro XL with stability bar. I received my order very quickly! Amazing service!

I have had it now for approximately 2 weeks and LOVING IT. I can use it any time (no rain, no wind, no flies, no freezing mornings or sweltering days)!!

I started slow (as I’m in my 60’s), building up to 1 x 10 min session; then on to 3 x 10 min sessions in a day; and now I’m adding extra cardio moves as I progress.

I highly recommend this rebounder, based on my experience!!

9 October 2026
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Reply from Rebound Fitness

Thank you so much for your wonderful review! We’re delighted to hear how much you’re loving your Fit Bound Pro XL and that you’ve been so pleased with our service. Thank you for choosing Fit Bound Pro and for taking the time to share your experience. We wish you many more happy bouncing sessions!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, they replaced my carrier that was damaged from shipping. Thank you Lizza

14 October 2026
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Reply from Rebound Fitness

Thank you so much for your review and we’re so pleased we could resolve the issue for you. Your satisfaction is really important to us, and we appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Really good quality product

Really good quality product, speedy delivery. I would recommend

15 October 2026
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Reply from Rebound Fitness

Many thanks for your 5 star review. Your recommendation means a lot to us, and we really appreciate your support. Happy bouncing!

Rated 5 out of 5 stars

Love my rebounder. Get the 48" if you have the space.

Very happy with my experience purchasing my 48" rebounder from Rebound Fitness. It was well-packed and arrived on time and in perfect condition. I also appreciate that it came 90% assembled. Instructions were easy to follow thanks to the video links included in my purchase. After much research, I'm finding that the FitBOUNCE Pro XL is proving to be the perfect rebounder for me. So glad I opted for the 48" rebounder.

28 September 2026
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Reply from Rebound Fitness

Hi Linda, thank you so much for your lovely review and the additional feedback. We really do appreciate it when customers take the time to do so - thank you again! Please remember that we're only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

I received a quick

I received a quick, friendly response and helpful service throughout the email exchange. I was very happy with the outcome. Thank you

6 October 2026
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Reply from Rebound Fitness

Hi Sharon, so pleased to read that your issue has been resolved to your satisfaction. Thank you

Rated 5 out of 5 stars

fun and a good workout

29 September 2026
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Reply from Rebound Fitness

Hi! Thank you so much for your 5 star review - we really appreciate you taking the time to do so! service@rebound.fitness

Rated 4 out of 5 stars

Every home should have one

Arrived within 48 hours. The previous day, the 'sorry we missed you' message seemed disingenuous after I waited in all day, and with no tracking available to follow, it felt that it was not out for delivery at all. It was still a very fast delivery for a large item, but this 'tactic' wasted a day of my life.
The rebounder is a fantastic product, very robust and a fantastic design, great value for money. The enclosed CD seems a bit outdated, who has a CD player these days, and I'm 72? A QR code to a private YouTube video would have been preferred, therefore I've not been able to access the exercises. However this is definitely the most convenient, effective and accessible way to exercise, at any age, every home should have one!

28 September 2026
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Reply from Rebound Fitness

Hi Kathleen,

We’re so pleased to read that the quality, robust design and value for money of the rebounder exceed your expectations. Thank you also for your helpful feedback about the enclosed CD. We appreciate that not everyone has access to a CD player these days and feedback like yours helps us look at ways to improve the experience for our customers.

We’re very sorry for the frustration caused by the delivery notification and the lack of tracking information. We completely understand how frustrating it must have been to wait in all day, and we appreciate you bringing this to our attention. We will take this up with our courier to ensure that they improve their tracking information/delivery notification to our customer.

Please remember that we are only an email away should you have any questions or concerns- we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Top notch rebounder!

Very, very pleased with my Maximus Pro rebounder. I did a lot of research and landed on this one. It is high-quality and easy to use. I look forward to my workout every day.

30 September 2026
Unprompted review
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Reply from Rebound Fitness

Hi April, we are so pleased to read your lovely review - thank you so much! We really appreciate you taking the time to do so

Rated 5 out of 5 stars

Rebound fitness justbounce bungee is second to none

I have been looking for a rebounder for several weeks and Rebound.fitness was recommended by “the rebounding nurse” on YouTube. The JustBounce rebounder was exactly what I was looking for! 36ea - 9 mm bungees, 8 threaded legs, adjustable Tee handle for support and superior quality build at a very competitive price point.
It was easy to assemble and provides a very stable platform for rebounding.

27 September 2026
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Reply from Rebound Fitness

Hi Dale, thank you so much for your 5 star review! We’re especially pleased that The Rebounding Nurse’s recommendation on YouTube led you to us. Please don't forget that we're only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Fit Bounce rebounder review

First of all, the company is very honest and reliable. At every stage of the shipping process (I ordered the product from Greece), they made sure to check if I had received it and whether I had paid any extra customs duties... And now that I’ve received the rebounder, I can say with certainty that it belongs in the premium category and offers great value for money.

4 October 2026
Unprompted review
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Reply from Rebound Fitness

Hi Lazaros, thanks so much for your 5 star review. We do pride ourselves on providing excellent products and outstanding customer services - thank you for your endorsement.

Rated 5 out of 5 stars

absolutely love this rebounder!!

absolutely love this rebounder!!! Great price, arrived on time, excellent performance.

28 September 2026
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Reply from Rebound Fitness

Hi! So pleased to read that we met your exceptions on all levels! Please remember that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

I am extremely impressed with the…

I am extremely impressed with the customer service and my rebounder was delivered in 2 days and is an absolute dream to rebound on.

28 September 2026
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Reply from Rebound Fitness

Hi Jacqui, thank you so much for your wonderful review! We’re delighted you’re loving your rebounder and were impressed with our customer service and speedy delivery. Happy bouncing! 💚

Rated 5 out of 5 stars

Fantastic Purchase!

I am so excited to receive my Fit Bounce Pro XL. I was looking for a fun way to add some low-impact cardio to my home Pilates routine, at 68 years of age. This is just perfect! The bounce quality feels extremely solid, even when doing the higher jumps. Moreover, it's very quiet, I can listen to the TV or music while exercising.

I purchased the XL because of my tall height and slim build. It was easy to assemble, but my husband helped. And it just about fits into my spare room/office. If you have a small space would be an idea to purchase the smaller rebounder. Overall, I love my Fit Bounce Pro. I highly recommend it!

26 September 2026
Unprompted review
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Reply from Rebound Fitness

Hi Cynthia, thank you so, so much for your lovely review. We really appreciate it when customers take the time to submit reviews with their additional feedback. Thank you again! service@rebound.fitness

Rated 5 out of 5 stars

Great company and kit

I bought my rebounder in June 2025 and have used it every week since. Rebound Fitness gives lifelong membership of workouts on the Vimeo site and I love a couple of the advanced workouts. I recently contacted the admin team about a technical problem and they were very helpful and responded immediately. The rebounder is a great way to exercise without putting too much pressure on the joints. I bought mine because I have always exercised but am developing many MSK problems which limits what I can do in the gym and has put an end to running. Rebounder is fun and I can do intense cardio activity without wrecking my knees. It is a very versatile piece of kit and suitable for both cardio and conditioning. You can do full body workouts using both strength and speed. If you have the space to store a rebounder, it is a great alternative or addition to the gym. It is not however silent so would not be suitable if living in an upstairs flat with other people living below. That is the main disadvantage.

30 September 2026
Unprompted review
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Reply from Rebound Fitness

Hi Liz, WOW .... thank you so much for this fabulous review. We really appreciate you taking the time to submit your feedback and provide potential customers with a real insight into rebounding, our company and all the health benefits rebounding can bring, which will help them make an educated decision - thank you again!

Rated 5 out of 5 stars

A HAPPY CUSTOMER

Customer service response is fast and very helpful. I love the rebounder and I've had many other brands, but Maximus Pro is the best by far. I've had mine for 4 years and I'm still jumping daily! I just bought replacement bungee, and Customer service really guided me to the correct bungee. Thanks 😊

30 September 2026
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Reply from Rebound Fitness

Hi Monika, thank you so much for the 5 stars and your additional feedback. We are so glad to read that you are enjoying your rebounder and rebounding regime - keep up the great work!

Rated 5 out of 5 stars

Rebounder well received and easy to put…

Rebounder well received and easy to put together. Pleased with the product so far, softer and quieter than the spring rebounder that I have although I value my spring for more cardio workout. Time will tell regarding the quality of the product so I can't comment at this stage.

18 September 2026
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Reply from Rebound Fitness

Hi Nathalie, many thanks for taking the time to submit your lovely 5 star review and feedback. We just want to remind you that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

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