Banner for Rebound Fitness

Rebound Fitness Reviews 

2,342
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 266 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the superb build quality, sturdy construction, and exceptionally smooth, quiet bounce that makes daily workouts enjoyable. Reviewers are also very impressed by the extremely fast shipping times and the responsive, courteous support team ready to assist with any questions. Many users find the foldable design extremely convenient for easy storage around the house or during travel. However, some customers also noted that assembling the unit or opening it out from the box could occasionally require extra effort, patience, or assistance. A few reviewers expressed that having clearer instructions or guidance would have made the initial assembly process simpler.

What people talk about most

Product

Clients share positive opinions on product quality, frequently describing it as sturdy and well made.... See more

Quality

Customers had positive experiences with quality, highlighting that the equipment feels very sturdy, well... See more

User experience

People report positive experiences with user_experience, highlighting that the product is fun, easy to set... See more

Customer service

Reviewers mention positive feedback about customer_service, consistently describing support as fantastic and... See more

Delivery service

Consumers express satisfaction and appreciation for the delivery service, frequently highlighting the prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a very well run company with people who actually, not only care, but actually respond immediately when requested to. I received the large support bar which made a huge difference for my wife a... See more

Company replied

Rated 5 out of 5 stars

I looked at lots of reviews of rebounders, and decided on purchasing the Maximus Pro Bungee Rebounder. I was wanting to buy one to help with lymphatic drainage. It was on sale before Christmas, which... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a Rebound Fitness Just Bounce 32 bungee. I had one minor problem which was very quickly resolved by customer service. I have now had chance to test it out properly and I can confi... See more

Company replied

Rated 5 out of 5 stars

The Maximus Pro Bungee is a very good quality rebounder. More fun to use than the gym machines or floor exercises. I hope to get lots of use out of it once the weather cools down a little. Delivery wa... See more

Company replied



Company details

  1. Fitness Equipment Store
  2. Fitness class
  3. Physical Fitness Program
  4. Sporting Goods Store

Written by the company

Rebound Fitness are the leading Rebounding company supplying high quality mini-trampolines to suit all budgets and 100s of rebounding workouts streamed through our online membership platform and also available on DVD. Through our flagship "Bounce & Burn" programme, we have trained over 2500 instructors and helped to set up rebounding classes with freelance instructors in the community, gyms and health clubs, physio's and other therapists and junior/secondary schools - as well as individuals who prefer to Bounce to their own beat in the comfort of their own home, at the office or on the move!

Rebound Fitness

Written by the company

Put the FUN back into Fitness!
Our mission is to get the nation bouncing, put the FUN back into fitness and help people across the globe to lead healthy, happy & well-balanced lifestyles.

Excellent Customer Service

Guaranteed Smiles!

We are committed to outstanding customer service. Any questions or issues please contact our customer service team by email (for the quickest response) or by phone and we will do our best to support you.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,342)

246 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been thoroughly enjoying my Fit…

I have been thoroughly enjoying my Fit Bounce Pro XL. The quality is exceptional and I have confidence in using it. I bought both sets of bungees to be able to change firmness of bounce as I progress. I worked directly with Liza in choosing my options. The customer service with this company is unheard of in today's retail age. She was quick to respond and offered detailed guidance. You will not be disappointed going with this company! :)

I have had mine since 9/2025 and haven't regretted it.

10 February 2026
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi Charity, thank you so much for the 5* review and your additional feedback. We are so, so pleased to read that you were impressed with our customer service. We are proud of our level of CS so thank you so much for your endorsement. service@rebound.fitness

Rated 5 out of 5 stars

Prompt delivery of a clearly well made…

Prompt delivery of a clearly well made item. The bouncing is pretty good too!

24 January 2026
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi! Thank you so much for the 5* review and your additional comments. Please remember that we are only an email away should. you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Stabilizer Bar a Game Changer

I’ve had the FitBounce Pro for several years and love it. I wanted the stabilizer bar and ordered one. The delivery was fast, and the price was great I set it up in 10 minutes and it’s made a big difference in the way I can use the rebounder.

6 February 2026
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi! Thank you so much for the 5* review and we are so happy to read that the stability bar has proved beneficial to your workouts. We wish you continued happy bouncing! service@rebound.fitness

Rated 5 out of 5 stars

Only had a few days now but wow 👌 the…

Only had a few days now but wow 👌 the difference is unbelievable from my cheaper one . The maximus pro rebounder is amazing easy to set up comes with all the bits and pieces 🙌. The maximus pro has a excellent bounce with proper resistance on the bounce looking forward to seeing the difference in my fitness journey will update my review in a few months.

2 February 2026
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi Janette, many thanks for the 5* review and for your additional feedback. Please remember that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Top-class

I can honestly say, I have enjoyed starting my rebounding journey!!
The quality of the product is great! I took a few weeks to set it up (my fault/laziness), only to realise a couple of months later that I was missing the stability bar. I emailed customer services who were straight on the case and arranged for one to be dispatched straight away. My customer service experience has been top-class, which in this day and age is rare!! I highly recommend the
product and company 👌

2 February 2026
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi! Thank you so, so much for the 5* review and the additional comments. We do pride ourselves on our amazing customer service, so many thanks for your endorsement. Many thanks, once again! Service@rebound.fitness

Rated 5 out of 5 stars

I had this rebounder for a while now

I had this rebounder for a while now. It is very sturdy and of high quality. It is a small footprint but has had great impact on my fitness. I get into zone 2/3 workout very quickly and burn more calories than a run A win/win for me!
It lived in my leaving room, always ready for a jump! Also, because they don't use springs, it is almost silent!

31 January 2026
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi Alexandra! We really appreciate you taking the time to submit your 5* review and the additional feedback. We are so please as well that you are enjoying your rebounding workouts and all the benefits that rebounding brings. If you have any questions or concerns, then drop us an email please - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Top quality rebounder

I’ve had this rebounder for two weeks now and loving it. At 75 years of age I am careful to not cause any injuries so started off with low impact classes but have now progressed to more vigorous sessions. No aches and pains whatsoever no doubt due to superior qualities of the rebounder. The membrane is soft assuring good protection for the knees. Love how quiet the bungees are. Sturdy, well built product which I can fully recommend.

16 January 2026
Rebound Fitness logo

Reply from Rebound Fitness

Hi Barbara, thank you so much for the 5* review and your very inspiring additional comments. We love hearing about customers' experiences with rebounding and the health benefits, and proving that age is just a number! In the meantime., we're here to help should you have any questions or concerns. service@rebound.fitness

Rated 5 out of 5 stars

Excellent in every way

Before purchasing my fit bounce pro11 I had lots of little questions - the customer service is excellent! Always answer your queries very supportive and from purchase to use I have to say I’m so glad I chose this company to buy my rebounder. I brought it to get my cardio levels up and it’s such good fun - I love it! Excellent quality rebounder very sturdy - couldn’t be happier - thank you!

30 January 2026
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi! Thank you so much for the 5* review you submitted. We really do appreciate it when customers leave their feedback about their experience with our products and services. We do pride ourselves on providing great customer service both pre and post-sales, so thanks for the fabulous endorsement.. With that said, should you have any questions or concerns at all, we are only an email away - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Great product

I bought rebound for my daughter, and it's fantastic. quick delivery, easy to assemble, and sturdy. She loved it so much

23 January 2026
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi Omar, what a fabulous present, and we wish your daughter many hours of happy rebounding! Thank you so much for your 5* review. We're here to help should your daughter have any questions or concerns. service@rebound.fitness

Rated 5 out of 5 stars

Newbie to excercise

FITBOUNCEpro came well packaged and although it’s early days I am enjoying my daily excercise. I am gradually building my fitness programme to achieve 30mins training non stop by the end of February this will be an achievement for someone that’s never exercised before. Looking forward to the nice weather so I can Bounce outside.

22 January 2026
Rebound Fitness logo

Reply from Rebound Fitness

Hi Ann, thanks so much for leaving your 5* review. We really appreciate it when customers also add additional comments and love to read how you're doing, your plans and goals! We wish you all the very best and are with you every 'jump' of the way! Should you have any questions or concerns, just drop us an email - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Love the quality and smooth performance

Love the quality and smooth performance! Easy to assemble and the free workout videos rock!!

13 January 2026
Rebound Fitness logo

Reply from Rebound Fitness

Hi Theresa, thank yo so much for taking the time to provide your feedback. We are more than happy with the 5* review and reading about our customers' experiences. But don't forget - we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Makes home workouts fun

I was looking for something to do at home to improve cardio and strength on a machine which was portable and didn’t take over a room. The videos are great and starts a novice off with confidence. So far so good and great fun.

22 January 2026
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi Emma, so pleased to read that you have got off to a great start, and thanks so much for the 5* review. Remember that we are only an email away, should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Great company

Great company, no complaints at all. Love my rebounder, best thing I have bought in a while. Easy to assemble and its of great quality.

26 November 2025
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi Jude. thank you so much for the 5* review and also taking the time to add your additional feedback. We really do appreciate it.

Rated 5 out of 5 stars

Ordering and delivery excellent

Ordering and delivery excellent. Set up of rebounder straightforward. Started to use YouTube for workouts as DVD which was included is of no use as I don’t have DVD player but otherwise easy to access on YouTube. So far very pleased.

16 January 2026
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi Angela, thank you so much for the 5* review and. your additional feedback. We are always interested in customers experiences with our company, products and services. Don't forget that we are only an email away should you have any questions or concerns - we're here to help!

Rated 5 out of 5 stars

First time user of rebounder at 64

First time user of rebounder at 64. Did lots of online research however, only tried one at a local sport store which was much cheaper and it's obvious now why. Luckily my timing with Black Friday Sale also made the opportunity of accessing a superior product.
I found the Fitbounce Pro XL very easy to assemble, not to heavy to easily pick up and move, and yet feels robust and sturdy.
I like the tension on the mat and have enjoyed the workouts so far. A Christmas gift so have only had it a few weeks.
The only thing I found a bit 'clunky' was accessing the online tutorials, though my email queries were responded to within 24hrs (I'm in australia). I was surprised it wasn't a simple app to use.
Overall loving this decision.

1 January 2026
Rebound Fitness logo

Reply from Rebound Fitness

Hi Rosanne, we really appreciate you taking the time to submit your fabulous 5* review, and additional comments. We hope that you are now finding the online workouts easier to access. We are only an email away should you have any questions or concerns- we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Best rebound trampoline out there

I ordered a rebound trampoline for my daughter. Firstly it arrived so quickly, secondly it’s incredibly easy to set-up and folds neatly in to its own bag and lastly the online classes are excellent. We were so impressed we ordered a second rebounder and have been using it daily. Great fun, good exercise and really quiet too. Love it.

8 January 2026
Rebound Fitness logo

Reply from Rebound Fitness

Hi Jonathan, what a great review! Thank you so, so much. Wishing you, and the family, many happy hours rebounding!

Rated 5 out of 5 stars

If you are looking for a rebounder…

If you are looking for a rebounder Rebound Fitness you will not be dissappointed, I am 6' 5" 220 pounds and find that this has more than adequate room for me to work out on. The bounce is smooth and soft. My wife has had both of her his replaced and loves this rebounder compared to the cheaper one she has used for years

12 January 2026
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi Allen, many thanks for sharing your rebounder experience with us, especially as you gave us a 5* review that we really appreciate. Thank you again!

Rated 5 out of 5 stars

Excellent customer service, communication and delivery

I received an rebounder for Christmas and I love it. I’m 71 and wanted the stability bar that was missing from my gift. Not sure why. I contacted Rebound fitness and ordered the bar at a reasonable cost. Customer service by Liza was excellent snd Delivery was very fast Thank You

6 January 2026
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi Mary, thank you so much for the 5* review and we are not only happy to read that you are loving it, but that Liza, our Star Customer Service Manager, resolved the issue for you in a timely manner. Please remember that should you have any questions or concerns, we are only an email away!

Rated 5 out of 5 stars

Happy Customer

I did a lot of research before I purchased my FitBounce Pro XL, and was a bit nervous when I started to use it, as I had been having issues with my pelvic muscles. I needn't have worried...this rebounder is fantastic, gentle and perfect for my needs, and after a few days I am already feeling the benefit of more energy and better sleep. My pelvic floor is responding really well and my concerns were unfounded. Just started slowly and tried to stay aware of how my body was responding. Getting it set up was easy and I was bouncing away within an hour of it being delivered. Excellent product, great experience and efficient delivery.

10 January 2026
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi Karen, thank you so much, not only for the 5* review you submitted, but the additional feedback you added. We are really appreciative of customers telling us their 'story' and how rebounding is of benefit to them. Thank you again!

Rated 5 out of 5 stars

Superb Rebounder and Customer Service

This is the second rebounder I’ve bought, this one for my daughter as she was so impressed by mine! Customer service was exceptional. They answered all my questions and helped change a wrongly imputed delivery address (which was my fault). Honestly can’t speak highly enough of the quality of the product and the customer service. 10/10 for sure!

29 December 2025
Rebound Fitness logo

Reply from Rebound Fitness

Hi Nicola, it was our pleasure to help with your order! This is where having a real, live customer service person who is able to respond in real time! Thank you so much for the 5* review and we wish you and your daughter many happy bouncing hours!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look