While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Bought standard and antibacterial uprights and brackets sets however both sets could not be used together as they did not fit which was not stated on the web page. Contacted customer service, had prom... See more

Rated 5 out of 5 stars

Good website with clear details of product. Easy to order and delivered when stated. The only minor confusion was I ordered from RBUK but notifications came headed Nautilus Design but no actual proble... See more

Rated 4 out of 5 stars

I was given useful information by phone about which cabinet was better for a garage which was damp. Delivery was very quick. I haven't completed building the unit yet, but am following the on-line v... See more

Rated 4 out of 5 stars

The shelving, once constructed, is very good - robust and does the job it is designed for. Two issues. The shelving using metal tags to slide together is not as easy to construct as the shelving which... See more

Company details

  1. Home Goods Store

Written by the company

RBUK Hardware - Innovative Storage and Shelving Solutions for your Home and Garage


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

138 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Radiator shelf

Decided to order another one the shelves are that good, the service was great and the delivery was really quick.

3 January 2025
Rated 5 out of 5 stars

Quick and easy.

Very quick delivery, arrived in perfect condition, best of all didn’t have to spend ages removing stickers from the shelf supports as the stickers come off cleanly and quickly.

14 November 2024
Rated 1 out of 5 stars

Never received.

Never received.

28 October 2024
rbuk.co.uk logo

Reply from rbuk.co.uk

Hi Neal,
I am very sorry to hear that you never received your order.

I am going to send you an email with more information regarding this shortly however it seems the DPD courier delivered this to one of your neighbours. Hopefully we can retreive the order from your neighbour or have a replacement sent out to you in order to resolve this.

Kind Regards,
-Aidan

Rated 5 out of 5 stars

Storage racking

Ordered 3 sets of racking and they arrived very quickly, only 3 working days. Very easy to assemble and excellent quality product, would definitely recommend.

20 April 2024
Rated 5 out of 5 stars

Pack of 2 1800x900x450mm 200kg UDL 5x Tier Freestanding FastLok RB Boss Unit with Red & Black

I bought 5 of these (so 10 all together). They were a little more expensive than other shelving I had seen but to be honest I think they were worth it. Good instructions in English and pictorial format, quite easy to put together. I would recommend the suggested use of a rubber mallet. Ordered last Thursday, arrived yesterday (Tuesday). The quality of the steel and powder coating and the overall build quality at this price point feels great.

The video demonstration of one being put together (via a QR code on the instruction sheet) suffers from having been filmed in a vertical format but then has writing on either side of the video so you can't zoom in. It helps give you a general idea though.

The video also doesn't show the internal horizontal supports being installed, and the instructions aren't as clear as they should be - however having now built a few of these I can suggest the following as a tip for the horizontal internal (under the shelf) supports. Pre-bend the small tongue past the 90 degree angle by pushing against a piece of wood. This helps slide through both slots in the long edges, then use a putty filler or something else with a wide edge to bend the tongue out a little and then use your fingers to bend further into the centre of the frame.

On the pro side - you can make two smaller frames (one with 2 shelves, other with 3 shelves) but this is not shown in the instructions, but once you've built one you'll see how easy it is to do so, and helpfully there are 8 endcaps/feet included.

In order to create more vertical space for the shelves, I have built some of these with just 4 shelves (I'll save you the counting - this requires 12 empty holes in between the 2 holes for each shelf) and the frame still feels pretty stable.

The MDF shelves are sturdy if a little thin but the internal horizontal supports help keep them steady.

I would definitely buy these again if needed. A shame there's no matching corner shelving!

25 April 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look