Bought standard and antibacterial uprights and brackets sets however both sets could not be used together as they did not fit which was not stated on the web page. Contacted customer service, had prom... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Good website with clear details of product. Easy to order and delivered when stated. The only minor confusion was I ordered from RBUK but notifications came headed Nautilus Design but no actual proble... See more
I was given useful information by phone about which cabinet was better for a garage which was damp. Delivery was very quick. I haven't completed building the unit yet, but am following the on-line v... See more
The shelving, once constructed, is very good - robust and does the job it is designed for. Two issues. The shelving using metal tags to slide together is not as easy to construct as the shelving which... See more
Company details
Written by the company
RBUK Hardware - Innovative Storage and Shelving Solutions for your Home and Garage
Contact info
Dudley Street, Bilston, West Midlands, WV140LA, United Kingdom
- 01215027342
- contact@rbuk.co.uk
- rbuk.co.uk
Fast delivery and a good quality…
Fast delivery and a good quality product to make my garage a lot tidyier
Solving problems and keeping in touch
Solving problems and keeping in touch - brilliant!
Good website with clear details of…
Good website with clear details of product. Easy to order and delivered when stated. The only minor confusion was I ordered from RBUK but notifications came headed Nautilus Design but no actual problem
Twin slot 470mm brackets
Dispatched and delivered promptly and a great product as well
Good service, good quality products
We've bought RBUK twin slot shelving a number of times, and believe their systems to be good quality and as strong as advertised when mounted correctly. It's worth noting what other reviewers have pointed out, that one can't mix and match brackets and uprights of different brands of shelving, they aren't interchangeable.
RBUK's office gave me excellent service when I contacted them to ask if a particular item had been discontinued as it appeared to be out of stock everywhere locally. They went well beyond just responding to the query, they investigated and contacted me back with details.
The shelving is robust
The shelving, once constructed, is very good - robust and does the job it is designed for. Two issues. The shelving using metal tags to slide together is not as easy to construct as the shelving which uses rivets to slot the various pieces together. The units using metal tags easily come apart if the shelving is moved during or at the end of constructing the shelving whereas the units using rivets stay together during moving. This is my experience as a single person building shelving.
Quick shipping and well packed
Quick shipping and well packed, quality product with good finish and quality
Excellent communication from the start
Excellent communication from the start. Delivered where I wanted it and on time. The racking is very good and with the availability of different sizes it allowed us to fill the available space.
Quality shelving and quick delivery
Very strong, Fast delivery
the Fastlok kit was delivered within 48Hours from ordering they are very strong very easy to assemble, poor delivery person checked if we were in first and said you have Four of THEM (20 kg each) would use company again
Very responsive and helpful ...
Very responsive and helpful customer service person.
Promised to call me back and did with answers.
Also followed up with another call to make sure everything sorted.
My shelving arrived earlier than I…
My shelving arrived earlier than I expected.
Very easy to put together. I now have a very tidy garage.
Thank you.
excellent and speedy service
Poor customer service
I ordered the shelves a week ago. I have not received any updates/communication and I wouldn’t recommend this company
Very good customer service
Very good customer service.
Had a problem with incorrect item been delivered.
It was sorted instantly.
New item sent next day.
Would definitely recommend this company
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








