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Rated 5 out of 5 stars

Bought standard and antibacterial uprights and brackets sets however both sets could not be used together as they did not fit which was not stated on the web page. Contacted customer service, had prom... See more

Rated 5 out of 5 stars

Good website with clear details of product. Easy to order and delivered when stated. The only minor confusion was I ordered from RBUK but notifications came headed Nautilus Design but no actual proble... See more

Rated 4 out of 5 stars

I was given useful information by phone about which cabinet was better for a garage which was damp. Delivery was very quick. I haven't completed building the unit yet, but am following the on-line v... See more

Rated 4 out of 5 stars

The shelving, once constructed, is very good - robust and does the job it is designed for. Two issues. The shelving using metal tags to slide together is not as easy to construct as the shelving which... See more

Company details

  1. Home Goods Store

Written by the company

RBUK Hardware - Innovative Storage and Shelving Solutions for your Home and Garage


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

138 reviews

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Rated 5 out of 5 stars

Helpful beyond the call of duty!

I contacted RBUK as I had neglected to treat my shelves and unfortunately my shed was not the most air tight of structures over this first winter and wanted to replace the mouldy shelves which with the water damage had warped as well as gone mouldy.

Not only did I get a link to the shelves to replace the ones I have but the advisor also suggested some ways and products to combat the mould issue in the future.

Despite not purchasing the product direct from them the assistance was quick and really helpful.

Ordering the replacements was simple and delivery fast.

15 February 2023
Rated 5 out of 5 stars

Strong good looking racking

This racking looks much better when you have built it than it does on the website. It arrived in a smaller box than I was expecting and was straightforward to build. It took less than an hour for the two of us without a single swear word. That doesn't happen very often. It's in my new utility room and I was so pleased with it that I bought another one.

8 February 2023
Rated 3 out of 5 stars

Positive response from bad review.

Following a recent bracket negative review on their site I must give this company some credit on management of the issue. The 3 stars are for this . They still have issues with their brackets... And standby what I wrote.. I hope intime there do something about the issues from all source feedback.

29 January 2023
Unprompted review
Rated 5 out of 5 stars

good experience

Fast delivery, good prices. I ordered a couple of freestanding shelves unit. Products were well described, with video of how to build them which was useful.

28 November 2022
Rated 5 out of 5 stars

Professional Service

Professional service with the video walk round, telling me what was fine and what needed replacing in time. Car valeted and all turned around really quickly in the morning for me - fantastic all round!

18 November 2022
Rated 5 out of 5 stars

Freestanding Fastlock shelves

The freestanding Fastlock shelves arrived promptly, the installation instructions were effective and to the point, the construction took a little care, but went to plan, and the product is solid and works well.
Thanks to RB for a good experience. I would happily do business with you again.

1 September 2022

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