Price was cheaper than my renewal quote so that was main reason even though was not so much by the time i had to add on the same cover i had before. Been REC member since 2009 so maybe it will remain... See more
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Created with AI, based on recent reviews
The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
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Straightforward, very competitive quote. Slightly difficult to make payment online.
Great value for money car insurance. Easy to setup and extremely competative

Reply from RAC Car Insurance
Have had absolutely no problems with the RAC as they are good insurers at a great price. Thank you

Reply from RAC Car Insurance

Reply from RAC Car Insurance
You have several times reminded me to register for my self insurance centre but each time that I try to do so I am told that my details have been rejected. I therefore won’t be registering, unless you can solve this problem
Everything was dealt with very quickly and easily and all questions answered. The main thing of course was that it was a competitive price and will hopefully be the same next year

Reply from RAC Car Insurance
Relatively easy to set up but when I tried to add breakdown cover was impossible to do (all be it after I had set up the original cover) , hopefully I will not have to use any cover!
easy to complete but I don't want to keep filling in random reviews. If I had a complaint I would contact you direct
Best price car insurance
RAC car insurance website easy to navigate.
Rapid car insurance cover, hassle free
Peace of mind

Reply from RAC Car Insurance

Reply from RAC Car Insurance

Reply from RAC Car Insurance
Very surprised the RAC was so competitive as far as insurance is concerned.
Excellent price excellent service well priced

Reply from RAC Car Insurance

Reply from RAC Car Insurance
Accepted quotation, which was competitive. Subsequently, charged extra £20 because they say they couldn't process card transaction, even though they had accepted my card details were valid and confirmed they had this on file. Claimed I had not given my authority to use card on file! Why would they have my card details without authority? Having spent almost £2,000 in the past 12 months having two cars serviced by RAC, and expensive brakes replaced on a Range Rover (by RAC), and insuring other vehicles this left a sour taste - not the extra £20 but the principle of being charged unfairly.
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