RAC Car Insurance Reviews 14,245

The service was generally fine but I was a little disconcerted not to hear from the RAC until my insurance had been renewed. A message in the week before renewal saying we’ll take payment on……. would... See more

I needed to discuss my renewal policy and was able to get through on the phone without a long wait, which I prefer over online chat. The representative I spoke with was very helpful in resolving my is... See more

I was contacted by the RAC via email to remind me that my car insurance was due to expire. All I needed to do was check the my information and agree to continue being covered by RAC. It was simple a... See more

I was very pleased with my experience with the RAC person on the telephone. I was treated professionally, questions and the policy were clearly explained. I felt I was given time to absorb the informa... See more

I chose RAC Car Insurance as it offered the best value I could find using an online comparison site. I have used RAC Car Insurance in previous years and found them to be efficient and easy to deal w... See more

Fabulous company… website very easy to navigate. Great to be able to tailor to my specific needs. Even better, cheaper annual cost than previous year. Absolutely delighted- thank you

Really impressed when a car rolled into my rear bumper the way RAC passed over to Enterprise who handled body shop & courtesy car. Ultimately all was controlled by Allianz!

Being on auto renewal things should have been easy but since my payment card had expired you weren’t able to take the funds from my account. After speaking to your excellent sales advisor Tony all was... See more

After having a renewal from my old insurance company that was £100 more than the previous year I looked at the RAC who quoted over £100 less. The policy meets all of my needs.

Renewal rate was higher but still comparable to most other providers with the same degree of quality so felt no point changing. Very easy to renew.

Took the car insurance out on line. I was happy with the quote and cover. I realised after that I hadn't asked for a paper copy( which I always like to have) so rung the next day and no problem at all... See more

Easy to purchase car insurance which I found through comparing the market website for the best deal and you can then go to the website of the RAC and and keep the same prices

On contacting RAC car insurance concerning another issue, the staff member stated my birthdate was incorrect on the policy. I stated the birthdate entered on the online form was correct when I sent it... See more

Awful company. Really regret moving away from another well known insurer. Nothing but hassle and problems. Threatening emails and text messages with no way to communicate or make payments through thei... See more

I needed a company that could supply both Insurance and Breakdown cover, and RAC was just perfect for me.

The insurance renewal phone number was answers by a live person really quickly after selecting the reasons for calling. Really Satisfying. The customer service person was very clear, patient and very... See more

The ease of finding the right cover for me at a competitive price made this a good experience and saved me money as compared to my old insurer at the same time.

I researched for a car insurance that would cover my requirements and RAC had one that did just that. It was easy to set it up and to start on my chosen day.

I clicked through from a comparison site having been surprised by the reasonable premium. The details of cover satisfied my personal needs, so it was worthwhile to go ahead and confirm.

Renewal cost although increased was not more than other quotes so decided to stay with RAC

Didnt have to do anything . Premiums should go down when you renew to keep loyal customers

Very pleased with how easy it was to renew the car insurance and at a competative price yes there was a cheaper quote from another company but better to reply on a larger company that included break... See more

Good site and easy to navigate to complete details. Only hope if need to make a claim they are as efficient.

Obtained through comparison website. Purchase was easy and straightforward. The policy was easy to set up and provided what I wanted.

Insured with RAC online, Firstly, the online quote wasn’t allowing me to proceed with the insurance. So had to ring up and apparently customer service can’t deal with online enquiries as i... See more

My insurance was less than last year, so I just renewed for another year, very happy

Last year I chose preferences to not receive Marketing mails, and not to auto renew. My policy has auto-renewed, and in so doing has changed my preferences (I did not accept anything).

I have never been with RAC before but it's just great. Recommend for all.

Competitive price again but free breakdown offered subject to card details so it renews next year unless you cancel it

Achieved an acceptable RAC price, instead of being "fleeced" by a previous insurance company despite many years of loyal patronage, to the tune of three times the price quoted by RAC, I wish I had "b... See more

Nice to deal with a company when things are straightforward.good company

I received an email to thank me for auto renewing my policy (at a much higher costs than many others) just 2 days before it was due to renew. Many companies give around 2 weeks notice. I was not a... See more

Great price from a well known company, with the added bonus of the RAC breakdown service included. There were cheaper quotes from other companies but I had never heard of them. The RAC web site is eas... See more

Do not go with this company they charges us £85 for cancelling our policy. The only reason we cancelled was because they wouldn't insure our electric car. It is a disgrace. Plus I couldn't speak with... See more

happy with the renewal quote cheaper than what I paid last year so kept my policy with RAC

Good price in comparison to my renewal quote from previous insurer. I made an error with some information I provided in my application that was a bit fidgety to remedy as everything is online but was... See more

found me the cheapest price for my car insurance within seconds

Mostly easy to follow procedure, but not easy to flick back and forth in and out of different policy options for comparison. Overall a good experience and an excellent quote compared to my previous in... See more

Easy to achieve my continued insurance again. Great value and an excellent service,Thank you

You sent me notification that something wasn’t right with another claim I had ? No information so I am unable to check I have contacted Hastings direct who are unaware and waited for documents but a... See more

Great price, same for current insurance versus ne customer

Easy to renew with great info from RAC. Price for renewing was good too.

very easy to use from start to finish and very professional

I paid for my insurance and then realised that I should have added breakdown cover as my separate breakdown policy (actually with the RAC) was due to expire on the same day as my car insurance. I... See more

The fact that is was so easy was a very good experience as I am 81 and a bit nervous about getting things done The price was also good.

So far, all is good, Setting up the policy easy & straightforward to do. As I've only had the policy in effect for 3 days, I will need a longer assessment period in order to give a more long term view... See more

Helpful and constructive ? Dunno. Been using RAC insurance for a long time now. I do'nt like the hastle of faffing about on the internet to get the best deal, etc. RAC provide a good annual lnsuranc... See more

Really took care of me, excellent customer care, it makes all the difference to anyone with health issues.

No messing, no waiting, everything done easily and on time.

The procedure of renewing my insurance was very easy. My only comments was the price which I thought was excessive

All very easy to negotiate, especially for a senior like me.

Supposedly started a policy that I never confirmed after a significant price increase. Still have not had a refund of original policy premiums Have since had a reply from RAC stating that refun... See more