Quintain Living Reviews 

What an amazing service these team have in Ferrum especially a big thanks for the maintenance team for being available 24/7 and taking care of the people living in the flat
You can always contact the team anytime needed don’t need worry whether it’s a Sunday or a bank holiday
MAINTENANCE TEAM IS ALWAYS THERE FOR THE RESIDENTS
A massive thanks to Karoo and lucian

Even the front desk team you guys are doing an incredible job

Once again big thank you guys

I have been living here from 18 months, a top apartment and above all with a maintenance service that is really excellent: any problem is solved so rapidly and efficiently, even during weekends or night time.

It’s a lovely experience living at Ferrum. All the staff, including reception and maintenance staff are friendly and helpful :) The environment is good and transportation is easy.

Anne, Jana, Faysal and Omer are a fantastic credit to the team. Super helpful and friendly and very informative.

Karol, Lucian, Luca, Jack and Andrea are incredible at responding quickly and carrying out the job in a timely fashion.

5 STARS TO THE GOLDEN TEAM IN FERRUM.

Amazing staff and beautiful building.

I was generally satisfied with my tenancy experience until it came to the deposit return process.

After moving out, I arranged and paid for a professional end-of-tenancy cleaning service. I returned my keys even earlier than the tenancy-end date to let them have time to check on the cleaning status.

Despite this, I was later informed of a proposed deduction from my deposit for cleaning-related issues. What I found particularly disappointing was that I was never contacted regarding any concerns about the cleaning standard and was not given an opportunity to address them.

As a tenant, I believe I took reasonable steps to fulfil my responsibilities and ensure the property was professionally cleaned before the tenancy ended.

I am currently pursuing the matter through the deposit dispute process and hope it can be resolved fairly. My advice to future tenants would be to keep detailed records, retain all receipts, and document the condition of the property thoroughly before moving out.

The Resident Team are very helpful and kind always welcoming and making us feel comfortable especially Faysal,Jana,Anne and Omer have been quick to help with any problems we come across.

I have genuinely loved my time living at Luna Quintain Living. From the moment I moved in, the residents team made the building feel like home. The environment is welcoming, safe, and well looked after, and the team are always friendly, helpful, and professional.
A special thank you to Ciara, who has always been so kind, supportive, and easy to speak to. She really goes above and beyond for residents and makes a big difference to the community.
The whole team has created one of the best living experiences I have had in the UK. Even my puppy was always welcomed and loved by everyone, which made the place feel even more special. I am only moving because I need to be closer to work, but I will really miss Luna, the team, and the community here.
Highly recommend Luna Quintain Living to anyone looking for a lovely place to live with an amazing residents team.

I’ve had a really good experience living in Ferrum. The building is comfortable, the facilities are reliable, and everything you need is here — but the real standout is the maintenance team.
They’re always quick to respond, friendly, and genuinely committed to keeping everything running smoothly.
Living here feels stress-free because of the the team. Really appreciate all the hard work they do.

Have been with the community for a year and they never fail to give a excellent service. From residents to maintenance team all have been very supportive and friendly. Special mention to Lucian for going out of the way making us feel like home. Big thank you to Faysal, Jana and Anne for a very smooth move -in.

The mantainance team are extremely helpful and go above and beyond to address any issues we face.

I’ve been living at Quintain Living - Ferrum for close to a year and my experience has been really positive. The building and facilities are excellent, but the standout for me has been the maintenance team.

They are consistently fast, professional, respectful, and dependable. Whenever something needs attention, they’re quick to find a solution and always handle things with care and respect when entering the apartment. It genuinely makes a difference living somewhere where the staff take such pride in what they do.

The maintenance team deserves real credit for creating such a welcoming and well-managed environment. Thank you all for your hard work.

Ferrum has great facilities and it is well maintained, but what sets it apart is the staff. Special shout out to maintenance team Andrea, Lucian and Carol, who always go the extra mile.

I recently moved into Ferrum and I’ve had a really good experience so far. Modern, comfortable, and very well maintained flat, the whole building feels clean and looked after. The resident team has been really welcoming and helpful since I moved in.

The maintenance team is always quick to respond, friendly, and genuinely helpful. Lucian and the team have fixed every issue I’ve had within just a few days, which makes living here feel very easy and stress-free.

The location is also super convenient. There are loads of shops, cafes, and food places nearby, so everything you need is close by. I also really like the amenities in the building — gym, shared resident spaces, and the great outdoor area.

Another thing I appreciate is the security, especially on match days. Even when the area gets busy, the building still feels safe and organised, and I’ve never had any problems getting home.

Overall it’s been a very positive experience so far and I’d definitely recommend living here.

We love living at the Ferrum! We have been residents since 2022 and best decision ever to choose this unit.
We have experienced excellent support from the Ferrum team. The residents staff are friendly and helpful and professional. The cleaners are super kind and approachable. Our day is always complete with their morning greetings. And the maintenance team are fabulous! Anytime we have submitted a maintenance request, we have received a prompt response. Massive thank you especially to Lucian! He consistently provides support of the highest quality. All these gestures makes Ferrum a great place to live.

Lucian from the maintenance team is professional, reliable, and efficient. He responds promptly and ensures everything is completed to a high standard. Great service and very much appreciated.

I moved here 3 months back but cant deny the fact that this place is like a home to me now. I love every bit of it. The maintenance team is so quick to respond to the reportes issue and solve it quickly. The desk area team is supportive & really friendly. I have come across some amazing team from quintain that has made my life easy such as Liza parsana from the residence team;And dalia & julia from the leasing team. The area is great, they organise alot of social events so that the neighbours can interact. Its totally safe area to be in and the interiors and the storage space they provide in london is amazing!

Living in Luna has been fantastic. Whether it is maintenance services, a nice concierge to greet me and answer questions, or simply having pastries with friends, it is the perfect place. A special mention to Ciara, who is always so lovely and greets me very nicely. She is quick to help and answer my questions, and she is always smiling and taking care of the residents’ needs!

A big shoutout to the resident team at Ferrum for always being approachable, responsive and helpful with any requests, issues or queries. Their support and professionalism really make a difference to the overall living experience.