Anne, Jana, Faysal and Omer are a fantastic credit to the team. Super helpful and friendly and very informative. Karol, Lucian, Luca, Jack and Andrea are incredible at responding quickly and car... See more
Company replied
40 South Way, HA9 0HZ Wembley, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Anne, Jana, Faysal and Omer are a fantastic credit to the team. Super helpful and friendly and very informative. Karol, Lucian, Luca, Jack and Andrea are incredible at responding quickly and car... See more
Company replied
Ferrum House is a wonderful place to live. The building is kept in immaculate condition, and everything here is great. What really sets this place apart is the staff. The Resident team is always he... See more
Company replied
I have been living at Ferrum for almost 9 months now, and my experience has been really positive! From the very first viewing through to moving in, everything was handled with care and professiona... See more
Company replied
I’ve had a really good experience living in Ferrum. The building is comfortable, the facilities are reliable, and everything you need is here — but the real standout is the maintenance team. They’re... See more
Company replied
Studio to 4 bedroom apartments to rent at Wembley Park. There are no hidden fees. Bills are all set up and ready to go. Find your brand new home today.
40 South Way, HA9 0HZ, Wembley, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have been living here from 18 months, a top apartment and above all with a maintenance service that is really excellent: any problem is solved so rapidly and efficiently, even during weekends or night time.
It’s a lovely experience living at Ferrum. All the staff, including reception and maintenance staff are friendly and helpful :) The environment is good and transportation is easy.
Anne, Jana, Faysal and Omer are a fantastic credit to the team. Super helpful and friendly and very informative.
Karol, Lucian, Luca, Jack and Andrea are incredible at responding quickly and carrying out the job in a timely fashion.
5 STARS TO THE GOLDEN TEAM IN FERRUM.

Reply from Quintain Living - Ferrum
I have been living at Ferrum for almost 9 months now, and my experience has been really positive! From the very first viewing through to moving in, everything was handled with care and professionalism; everyone I interacted with was welcoming and helpful, making the whole process feel effortless.
The building and facilities are excellent, but what truly stands out is the people. Coming home always feels that little bit better knowing there's a friendly face at the front desk ready to greet you, day or night. The Maintenance team, especially Lucian, deserve a real shoutout. They are consistently fast, professional, and respectful; whenever something needs attention, they handle it promptly and always with care.
It's the kind of place where you feel looked after, and that's largely down to the people who make it run so well. Thank you all for your hard work.

Reply from Quintain Living - Ferrum
Ferrum House is a wonderful place to live. The building is kept in immaculate condition, and everything here is great.
What really sets this place apart is the staff. The Resident team is always helpful and professional. Huge thanks to the Maintenance team, especially Lucian, for his prompt and excellent service whenever needed. Five stars all the way!

Reply from Quintain Living - Ferrum
I’ve been living at Ferrum House for 3 months now, and everything has been absolutely wonderful. The community is great, and the facilities are always in top shape.
A special shoutout to the Resident team for making the move-in process so smooth and always being so welcoming. Also, a huge thanks to the Maintenance team, especially Lucian, who is incredibly professional, prompt, and always helpful whenever anything needs fixing. Highly recommend living here!

Reply from Quintain Living - Ferrum
Amazing staff and beautiful building.

Reply from Quintain Living - Ferrum
The Resident Team are very helpful and kind always welcoming and making us feel comfortable especially Faysal,Jana,Anne and Omer have been quick to help with any problems we come across.

Reply from Quintain Living - Ferrum
I’ve had a really good experience living in Ferrum. The building is comfortable, the facilities are reliable, and everything you need is here — but the real standout is the maintenance team.
They’re always quick to respond, friendly, and genuinely committed to keeping everything running smoothly.
Living here feels stress-free because of the the team. Really appreciate all the hard work they do.

Reply from Quintain Living - Ferrum
Have been with the community for a year and they never fail to give a excellent service. From residents to maintenance team all have been very supportive and friendly. Special mention to Lucian for going out of the way making us feel like home. Big thank you to Faysal, Jana and Anne for a very smooth move -in.

Reply from Quintain Living - Ferrum
The mantainance team are extremely helpful and go above and beyond to address any issues we face.

Reply from Quintain Living - Ferrum
I’ve been living at Quintain Living - Ferrum for close to a year and my experience has been really positive. The building and facilities are excellent, but the standout for me has been the maintenance team.
They are consistently fast, professional, respectful, and dependable. Whenever something needs attention, they’re quick to find a solution and always handle things with care and respect when entering the apartment. It genuinely makes a difference living somewhere where the staff take such pride in what they do.
The maintenance team deserves real credit for creating such a welcoming and well-managed environment. Thank you all for your hard work.

Reply from Quintain Living - Ferrum
Ferrum has great facilities and it is well maintained, but what sets it apart is the staff. Special shout out to maintenance team Andrea, Lucian and Carol, who always go the extra mile.

Reply from Quintain Living - Ferrum
I recently moved into Ferrum and I’ve had a really good experience so far. Modern, comfortable, and very well maintained flat, the whole building feels clean and looked after. The resident team has been really welcoming and helpful since I moved in.
The maintenance team is always quick to respond, friendly, and genuinely helpful. Lucian and the team have fixed every issue I’ve had within just a few days, which makes living here feel very easy and stress-free.
The location is also super convenient. There are loads of shops, cafes, and food places nearby, so everything you need is close by. I also really like the amenities in the building — gym, shared resident spaces, and the great outdoor area.
Another thing I appreciate is the security, especially on match days. Even when the area gets busy, the building still feels safe and organised, and I’ve never had any problems getting home.
Overall it’s been a very positive experience so far and I’d definitely recommend living here.

Reply from Quintain Living - Ferrum
We love living at the Ferrum! We have been residents since 2022 and best decision ever to choose this unit.
We have experienced excellent support from the Ferrum team. The residents staff are friendly and helpful and professional. The cleaners are super kind and approachable. Our day is always complete with their morning greetings. And the maintenance team are fabulous! Anytime we have submitted a maintenance request, we have received a prompt response. Massive thank you especially to Lucian! He consistently provides support of the highest quality. All these gestures makes Ferrum a great place to live.

Reply from Quintain Living - Ferrum
Lucian from the maintenance team is professional, reliable, and efficient. He responds promptly and ensures everything is completed to a high standard. Great service and very much appreciated.
A big shoutout to the resident team at Ferrum for always being approachable, responsive and helpful with any requests, issues or queries. Their support and professionalism really make a difference to the overall living experience.

Reply from Quintain Living - Ferrum
Awesome maintenance dep. whatever is your issue, same applies to resident team but in some cases it takes time, overall good exp.

Reply from Quintain Living - Ferrum
The Residents team have been a big help during the years leaving here at Ferrum - especially Jana,Michael and Faysal . Lovely environment and I have enjoyed living here.

Reply from Quintain Living - Ferrum
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.